- Quick specs
- Price: Free
- Operating system: Windows 95/98/Me/2000/XP/Vista/NT
- Date added: August 11, 2008
- Total Downloads: 48,317
- Downloads last week: 89
- See full specifications
- Average user rating: stars out of 29 votes
See all user reviews
Publisher's description
From R.D.H. :This software package will allow you to create a single exe file that a client can download off your Web page. When executed it will AutoMagically connect back to you (through firewalls) and allow you to provide remote support. You now can provide support for clients you've never even met, transfer files and directories, chat with the client, reboot the remote PC with auto-reconnect, reboot the remote PC into safe mode with auto-reconnect. A customizable invoice for the session is generated automatically and emailed you and your clients, allowing for instant payment by credit card. Drawing on the remote screen and paging the remote client, are all available. The program is free for non-commercial use only. Version 1.7.2 may include unspecified updates, enhancements, or bug fixes.
CNET Editor's Note: The Download Now link will download a live installer. Remain online and double-click the installer to proceed with the latest version download and installation (6.7MB).
What's new in this version:
Version 1.7.2 may include unspecified updates, enhancements, or bug fixes.
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User reviews
- Average user rating: 0 stars Not yet available
- My rating: 0 stars Write review
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Showing 3 of 3 user reviewsSee all 3 user reviews
This software version | All versions -
1 out of 1 people found this review helpful
Version: Remote Support System 1.7.2
"Excellent product, great forum, great support"
Pros: Very cost effective - a once-off purchase with a lifetime license. Prompt responses to support requests, and above all, the product is so easy to use, and gives us minimal technical problems.
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1 out of 1 people found this review helpful
Version: Remote Support System 1.7.2
Pros: None that i can see
Cons: not free as always when catagorized as free
Summary: Enough is enough, when are the creators of software going to realize that free is free. When I create software for free, it is free (no games, no spyware, no lies) absolutely free. I hate every on CNET that promotes their software being free when it... read more >>
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Version: Remote Support System 1.7.2
"It works great, no monthly fees, and my clients love it"
Pros: I have been looking for something like this for a long time. I can now remotely support NEW customers over the internet with relative ease. This program is fantastic and is much better than the others. It has already paid for itself, time again.
Cons: Could have advertised on the radio, then I wouldn't have wasted so much time and money on the other stuff that's out there. Now i OWN my remote support business.
Summary: Bottom Line..: The program works, the support you get is fantastic and it has enabled me to take my IT business to the next level. There are many "services" out there that allow remote support, but this software is something I can OWN and it works ... read more >>
- See all 3 user reviews Write review
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