McAfee SaaS Endpoint Protection Suite - Free download and software reviews - CNET Download.com

McAfee SaaS Endpoint Protection Suite

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All User Reviews
  • All versions:

    3.1 stars

    out of 10 votes

    • 5 star: 3
    • 4 star: 2
    • 3 star: 1
    • 2 star: 1
    • 1 star: 3
  • Current version:

    2.0 stars

    out of 1 votes

    • 5 star: 0
    • 4 star: 0
    • 3 star: 0
    • 2 star: 1
    • 1 star: 0
  • My rating:

    0 stars

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Results 1-1 of 1

  • 2.0 stars

    "Software bugs do not get fixed quickly"

    January 16, 2014  |   By pgt32450

    Version: McAfee SaaS Endpoint Protection Suite 5.4

    Pros

    It's hard to come up with one at this point.

    Cons

    My company has been a customer for several years and lately some of our computers have been having issues with getting DAT updates. After several back and forth via email a level two technician called today. He explained we were having problems because the computers had Internet Explorer 11 on them. He said that Internet Explorer 9 was the only supported browser and that we needed to downgrade to that release to get the updates flowing. (Why Internet Explorer is involved at all is a mystery.)

    When I told him that IE 9 was replaced by Microsoft more than a year ago he effectively said "tough luck". This means that McAfee started to get calls almost sixteen months ago about this problem and has not fixed it yet. He said they had no date for a fix.

    I then called Customer Service to get a refund and was again told "tough luck"

    Summary

    Do not buy this product. It appears that since Intel bought McAfee they have let the product diminish.

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