Family Cyber Alert

CNET Editors' review

Family Cyber Alert takes the uncertainty out of the question, "What's my kid been doing online?" This app does far more than record every keystroke made, and it does it well.

Including the keystroke log, the program offers a full array of monitoring functions. All applications are under Family Cyber Alert's watchful eye, including separate logs for sent e-mails, chat participation, and Web sites visited. It also takes screencaps regularly, forwards you copies of any e-mails sent, and incorporates blocking software to block programs as well as specific Web sites. There's even a customizable automatic keyword "danger" alert and a networking feature to monitor remote machines. All this control isn't arbitrary, though; it allows the Administrator to set specific users outside of its purview and observe the rest.

Family Cyber Alert doesn't show up in the start menu or control panel, so uninstalling the program must be done from the command line. However, to do so you must close it, and that requires the password, so the app is virtually tamperproof. If you need to keep a watchful eye over how your computer gets used, whether for a child or an employee, Family Cyber Alert tells you all.

Publisher's Description

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All User Reviews

Results 1-10 of 99

  • 5.0 stars

    "new version still works great"

    February 7, 2013  |   By Carmanparis

    Version: Family Cyber Alert 5.03

    Pros

    Have been using it for nearly a year. Love it. Just upgraded to the new version. works well and more stealth. I like the time control and hide feature. I can decide when to shut down the computer. I can also completely hide the recorded data. I strongly recommend it. BTW, support is great!

    Cons

    none at this time

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  • 2.0 stars

    "Works OK, company hard to deal with"

    January 21, 2013  |   By spinalatte

    Version: Family Cyber Alert 5.03

    Pros

    Will monitor what it claims, once it is set up.

    Cons

    A little clunky on the interface, email took a while to get working right, a little slow on Firefox with a couple tabs open. The worst thing was dealing with the company. I bought the program in 2.5 years ago, and a hard drive failure made me reinstall the program. The company said my program is toast and I need to spend 30 bucks for the new version. I would get the CDROM and shut off autoupdates if you buy anything from these guys.

    Summary

    Not the slickest looking program, seems to work well once it is set up, customer service and support are lacking, which makes me look elsewhere in this category.

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  • 2.0 stars

    "Irresponsible company policy puts onus on customer"

    September 9, 2012  |   By photowonder

    Version: Family Cyber Alert 4.54

    Pros

    Worked pretty well at first.

    Cons

    Their "Liveupdate" feature deleted my program files, and they require me to pay for the upgraded version, and will not make good on what has been deleted.

    I will NOT be screwed by them again - searching for another keylogger. Yeah, I need ANOTHER research project in my life right now!

    Summary

    Worked fairly well for several years, albeit slooooooow loading of each tabbed window results.

    I figured I would try the Liveupdate, thinking maybe the most recent version would run faster.

    I then find out the Liveupdate feature removes the old software, and requires me to buy the program AGAIN in order to load.

    E-mail correspondence from the company informed me that since I purchased it four years ago, I would have to buy it AGAIN for the latest version. And that they could not provide me with a copy of what THEIR Liveupdate function deleted! (And very helpfully added that if I had a CD I could reload it - DUH! - which was of no use since I downloaded it from CNET.)

    So I essentially threw out the money I've spent thanks to their opaque and deceitful "Update", and will never do business with them again. Now searching for new monitoring software.

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  • 3.0 stars

    "Great for monitoring kids, NOT wives!!!"

    July 27, 2012  |   By chriskrisus

    Version: Family Cyber Alert 4.54

    Pros

    Soes everything it says it does.

    Cons

    Not at all easy to uninstall.

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  • 5.0 stars

    "Better than I expected and responsive support"

    May 25, 2012  |   By marcharney007

    Version: Family Cyber Alert 4.54

    Pros

    It is very easy to use. It monitors everything as advertised. Actually, it does a better job than I expected. I am very happy with its performance. Technical support is always very responsive to each question I had.

    Cons

    Not sure yet

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  • 5.0 stars

    "does everything advertised and works great."

    May 17, 2012  |   By Carmanparis

    Version: Family Cyber Alert 4.54

    Pros

    only took two minutes to install. tracks everything i want to know. keylogger works super. better than any other keylogger. blocks websites automatically. you do need to turn on the blocker. higly recommend it.

    Cons

    interface buttons need to be improved.

    Summary



    Updated on May 20, 2012

    very nice product and i love it.

    Updated on Feb 7, 2013

    Have been using it for nearly a year. Love it. Just upgraded to the new version. works well and more stealth. I like the time control and hide feature. I can decide when to shut down the computer. I can also completely hide the recorded data. I strongly recommend it.

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  • 1.0 stars

    "Dont Buy This, its Junk"

    January 12, 2012  |   By imn2it

    Version: Family Cyber Alert 4.52

    Pros

    Jpeg images of screen captures was fast and useful

    Cons

    website log never worked
    instant messenger log never worked
    FCA created a second c:\windows\system32 on system.
    InfoWorks tech support less than helpful.
    slowed pc substantially
    After 6 weeks hot keys to access FCA stopped working
    could not access program, setup, logs...nothing.
    I could not uninstall it.
    Tech Support's recommendation - "Reboot"

    Summary

    I bought Family Cyber Alert online from amazon. installed it nov. 5. website log never worked. instant messenger log never worked. I discovered that FCA had created a second c:\windows\system32 directory to install itself in. InfoWorks tech support less than helpful. several apps on the pc slowed substantially with FCA installed. several games became almost unplayable.

    Today the hot keys to access FCA stopped working. I emailed InfoWorks tech support. I could not access the program, the setup, the logs...nothing. Worse I could not uninstall it while it was running and I could not stop it. I removed it from startup in msconfig and it replicated itself. I used "end process" in windows task manager but it immediately restarted itself. I could not delete the .exe file because I got the "cannot delete, file in use" error message. I've had viruses that were easier to clean than this. Finally I started windows in safe mode and uninstalled it. Then i had to clean the leftovers out of my registry. After about 50 restarts and 2 hrs later I had gotten rid of this POS software.

    And to top it off, I got a prompt reply from InfoWorks asking where i bought the software and did I install it from CD, then recommended I reboot my pc. Don't buy this!

    Reply to this review Read reply (1)

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  • 5.0 stars

    "It has been working great for me"

    January 4, 2012  |   By charlotte007john

    Version: Family Cyber Alert 4.52

    Pros

    I have been using Family Cyber Alert for over a year. Just upgraded to the new version and still love it. I have the family pack license that allows me to install it on 4 computers. I have it on three computer (2 Vista and 1 windows 7). I primarily use it for monitoring websites and facebook. I do turn on blocking on one computer. I also use the keylogger and screen shots to get more Internet activity information. I really like the new feature of time control that allows me to decide on when computers can be used. It has been working great for me. I strongly recommend it to anyone who needs to monitor their family members' computer use.

    Cons

    Remote monitoring setup can be improved.

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  • 3.0 stars

    "I like it but could be better"

    December 27, 2011  |   By billy32tech

    Version: Family Cyber Alert 4.52

    Pros

    Monitors like it says it does and easy to use.

    Cons

    Like the previous review says "person being monitored can change the logs". Easy to remove if you have some computer knowledge.

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  • 2.0 stars

    "logs are unencrypted and unprotected, users can edit"

    November 3, 2011  |   By steve-94063

    Version: Family Cyber Alert 4.52

    Pros

    easy to set up

    Cons

    person being monitored can change the logs

    Summary

    See my review of Office Cyber Alert here on cnet for more detail, since that's the one I actually installed. As far as I can tell the products are the same, but Office comes with a 4-user license and a CD.

    Reply to this review

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Results 1-10 of 99

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