Facebook Messenger - Free download and software reviews - CNET Download.com

Facebook Messenger

CNET Editors' review

Facebook is a great way to keep in touch with friends, and that chat feature is especially useful; you can chat with everyone from your best friends and colleagues to high-school classmates and far-flung relatives. If you don't want to always have your browser open in order to use Facebook's chat feature, there are a variety of clients that let you take chat and other Facebook features off the Facebook Web site. Unfortunately, Facebook Messenger is not the best option for this. Although the interface looks good, functional problems make this program hard to recommend.

Our first hiccup came when we tried to install Facebook Messenger and were alerted to the fact that we'd have to install the Java Runtime Environment in order for it to function. So we did that and then tried running Facebook Messenger again. We liked what we saw, at least at first. It's stylistically similar to the Facebook Web site, displaying a list of available friends with their most recent status update below each of their names. The familiar message and notification icons appeared at the top.

However, once we started chatting with someone, things started going awry. Although the exchange was appearing in a separate chat window, we also began getting new message alerts; each time either we or our chat partner typed something, it appeared as a message in our inbox. We also found the inbox part of the interface to be severely lacking; the inbox displayed parts of conversations with no way to select one and reply, and at one point it stopped displaying the content of messages entirely and just showed the icons of the friends we'd exchanged messages with.

We attempted to consult the Help file, but the little question mark icon on the interface just launched a spammy-looking Web page that contained no documentation. Overall, we think that Facebook Messenger leaves a lot to be desired, and we urge users to choose from the many alternatives available.

Publisher's Description

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All User Reviews
  • All versions:

    4.3 stars

    out of 182 votes

    • 5 star: 136
    • 4 star: 20
    • 3 star: 0
    • 2 star: 1
    • 1 star: 25
  • Current version:

    4.7 stars

    out of 12 votes

    • 5 star: 11
    • 4 star: 0
    • 3 star: 0
    • 2 star: 0
    • 1 star: 1
  • My rating:

    0 stars

    Write review

Results 1-10 of 12

  • 5.0 stars

    "Messaging made easier"

    April 17, 2014  |   By geekbusplus

    Version: Facebook Messenger 2.0

    Pros

    The Free Facebook Messenger has definitely made life easier. It is a fun app, because it has more options than the regular Facebook in site chat. Chatting in groups and chatting with multiple individuals is easier with this app, since all these are tabbed differently and there is no confusion. It is also very easy to send videos and photos through this app, and is a must for all users

    Cons

    more compatibility features should be added soon.

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  • 5.0 stars

    "Convenient means to access FaceBook Chat"

    April 16, 2014  |   By MackAdamia

    Version: Facebook Messenger 2.0

    Pros

    The best thing about FaceBook is that it helps us stay connected with all our friends. But the basic problem is to enjoy chatting with friends continuously it is necessary that the FaceBook page is open. To avoid this I downloaded this software. I have to say, this software is a great idea and very convenient to use. Since it apes the layout of actual FaceBook Chat, familiarizing myself with this messenger didn't take much time

    Cons

    No complaints; very convenient

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  • 5.0 stars

    "Great advantage with Facebook messenger"

    April 16, 2014  |   By Pamelakoch

    Version: Facebook Messenger 2.0

    Pros

    it has showed Facebook a new edge. Its popularity multiplied many folds. It is a very user friendly application. Chatting in Facebook is made easier with this tool. Option for different windows is available. I am now more accessible to my friends.

    Cons

    This is a very good application but I would still think to recommend because of its functional drawback. I hope that it will be taken care of as soon as possible.

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  • 5.0 stars

    "Stay in touch with friends always"

    April 13, 2014  |   By LawrencMCloud

    Version: Facebook Messenger 2.0

    Pros

    Facebook messenger is an excellent application that allows users to stay connected to their friends on facebook even without being logged onto the site. It helps users check messages and notification updates as well even while watching videos, working or playing games. It can be used to various operating systems and is an easy to use application.

    Cons

    A must have for all those who are on facebook regularly.

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  • 5.0 stars

    "An outstanding tool"

    April 13, 2014  |   By Katherinechollowell25

    Version: Facebook Messenger 2.0

    Pros

    the Facebook Messenger is an excellent tool that has helped me to chat with all my Facebook friends easily. The program allows the users to utilize a simple desktop app so that it is easy to keep in constant touch with friends and relatives. I could not have hoped for a better and convenient software tool to stay connected with friends. The tool allows the users to stay connected while watching videos, playing games and even surfing the internet. It is absolutely remarkable. The software program is easy to use and comprehend.

    Cons

    the program includes some bugs which need to be fixed, otherwise it is quite a useful tool.

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  • 5.0 stars

    "Incredible Facebook Messenger tool"

    April 13, 2014  |  

    Version: Facebook Messenger 2.0

    Pros

    it is an outstanding program that has allowed me to keep connected with my friends. The program has a unique chat feature which is quite incredible. The interface is simple and easy to install and use. Moreover, it is absolutely free. There are not many software programs which offer such features to stay connected with friends far and wide. I was actually in search of such a convenient software tool.

    Cons

    absolutely simple and easy to use. But it requires some additional features which would make it more useful and attractive. The program requires a better inbox interface too.

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  • 5.0 stars

    "enjoyable tool"

    April 11, 2014  |   By ilrkpJayden

    Version: Facebook Messenger 2.0

    Pros

    One of the best. Easy and Fast.Was such a pain to remove all this malware. Enough said.

    Cons

    Absolutely none. nada.

    Summary

    Simply great stuff.Only two apps work that good: this and ***********. , Honestly.

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  • 1.0 stars

    "Full of unwanted programs. Not an official FB app!!"

    April 10, 2014  |   By cylon7

    Version: Facebook Messenger 2.0

    Pros

    None. I didn't even get through to actually installing it, because it installed no less than 5 unwanted programs, even though I declined 3 totally different ones during the installation.

    Cons

    Comes loaded with a bunch of junk you don't want. Advanced System Protector, Desktop Weather App, RegClean Pro, VO Package, some support app - and those are just the ones that got installed before I manually killed the multiple installation processes with Task Manager.

    Summary

    Don't waste your time. Guess you'll have to live with chatting from the FB site, which is what they want anyway so you'll see their ads. I also note that this is NOT AN OFFICIAL FACEBOOK APP. FACEBOOK HAS COMPLETELY DISCONTINUED THEIR COMPUTER MESSENGER APP. The only remaining official FB messenger apps are for mobile. Also, check out these other reviews, and tell me they don't look totally fake. They're all 5-star reviews and sound straight out of a press release.

    If you have the same issues as I did, please use the "Report A Problem" link above like I did. These people hijacked this page, which used to be for the official FB messenger app.

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  • 5.0 stars

    "Made my chatting more easy and nice"

    April 9, 2014  |   By JohnDJacobson

    Version: Facebook Messenger 2.0

    Pros

    it is a great addition to the Facebook application itself. It has a separate window and now the chatting is far more effective. Now I am more connected to my friends and family than ever. Facebook was great and this messenger is even better. It has great user interface as well.

    Cons

    I hope the functionalities are updated by next upgrade. It stucks sometimes while using. It needs to be taken care of.

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  • 5.0 stars

    "Convenient software; a must-have for FaceBook users"

    April 9, 2014  |   By Williamvhammonds

    Version: Facebook Messenger 2.0

    Pros

    This software provides users the convenience of using FaceBook Chat without having to open the FaceBook webpage. Hence, one can keep in touch with friends, see who is online at the present moment and get updated on friends' status without having to open FaceBook page. This software is easy to download and comes with an interface similar to FaceBook Chat making it easy to get used to and most convenient to use

    Cons

    No cons; convenient software

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Results 1-10 of 12

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