Features
-
License:
Free to try; $395.00 to buy
-
Editor's Rating:
Not rated
- Average User Rating:
-
Downloads:
7,001
- Operating Systems:
Windows 2003, Windows Vista, Windows Server 2008, Windows NT, Windows 2000, Windows XP, Windows 7
- Additional Requirements:
No additional requirements
- Limitations:
30-day trial
- Date Added:
July 03, 2009
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Previous Versions:
Publisher's description of DualDesk
DualDesk lets you remotely support a PC anywhere on the Internet through firewalls in less than 5 seconds without your customer configuring any ports or routers. Provide full ad-hoc on-demand remote control help desk services, transfer files, chat, re-boot and auto-reconnect and control a remote user's workstation in real-time without pre-installing software on the remote computer even in Safe Mode. Supports unlimited technician seats using the same address and TCP port from a single support file. You may reconfigure your remote support file with any option or change the destination address at any time. The DualDesk session can be initiated remotely by the technician for unattended remote support. Has separate creator and automatic updater.
In version 20.0.4 the pop-up toolbox now re-loads the tools when a new viewer configuration file is loaded.
- See more CNET content tagged:
- help desk,
- on-demand,
- remote support
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