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Apple iTunes

CNET Editors' review

Bottom line: Version 10.6 of iTunes brings a handful of enhancements to Apple's ubiquitous media software, and adds support for 1080p video.

Review:
As one of the most popular programs for managing music and video content on a personal computer, Apple's iTunes software has become an indispensable part of our digital life.

Interface
The look and layout of iTunes 10 is essentially identical to that of iTunes 9, with just a couple of noticeable differences. The first is that Apple has updated its logo for iTunes. Rather than the old-school music note-over-CD icon, you'll see a much more applike image. Still, the company hasn't figured out how to more broadly represent the jukebox's multimedia functionality: there's still just a music note.

There's also been a slight change to the source menu that runs as a column down the left side. The bright blue icons representing the various submenus have been changed to gray--an odd change in our eyes as it makes them stand out even less, which doesn't make a ton of sense for menu options. That said, they still offer quick access to your media library, the iTunes Store, Genius features, and playlists. Once a selection is chosen in the source menu, all the relevant content spills out into the large main window, where it can be organized and sorted using an arsenal of sophisticated, spreadsheet-like options or switched into a Cover Flow view that hearkens back to the days of flipping through record crates.

Once you're in the iTunes Store, navigation links now run horizontally across the top of the window and include drop-down menus to quickly drill down into specific sections, such as Jazz. Front page content is attractively arranged and allows you to launch music and video previews directly, without jumping in and out of specific album and video listings. There's also an option menu next to every purchase button, allowing you to copy the item's URL, add to your Wish List, gift the purchase, or share the link on Facebook or Twitter. We're happy to see that Apple kept all these great enhancements from version 9.

As the primary tool for managing content on iOS devices, iTunes continues to make it easy to find music, apps, podcasts, videos, and more using the navigation buttons across the top. In the iTunes App Store, for example, you can view Apple's New and Noteworthy apps, Hot apps of the moment, and Staff Picks if you're looking for app ideas. The iTunes App Store also offers a number of features in the right navigation like Games of the Week, Games starter kits, most popular lists, and other rotating links for more app discovery choices. Similarly, the Podcast, Books, and Video sections all have options for content discovery making it easy to browse for new content for your iOS devices.

New in iTunes 10

Features
What started out as a basic jukebox program for ripping and burning CDs and transferring music to your iPod has evolved over the years into a multimedia behemoth capable of handling everything from HD-movie rentals to syncing appointments with your iOS device. In spite of all the bells and whistles that have been tacked on to iTunes over the years, at its core, iTunes still remains an excellent tool for managing your music and video collections.

One of the major feature additions from version 10 was Ping, a social music tool akin to Microsoft's Zune Social. Ping lets you select your favorite artists to follow, and then provides updated information on new music and concerts in your area (as well as a Twitter-like feed of comments from the artists). In addition, you can connect with your friends through iTunes by sending e-mail invites or by linking to your Facebook account. Ping is also built into the iTunes app, allowing users to access it on-the-go. Ping started off slow at release with only a few artists to follow, but after a few iTunes updates, Ping blossomed into full-fledged service. Ping still struggles to catch on, however, and is probably not as widely used as Apple might have hoped.

On the plus side, the recent versions of the jukebox do carry over all the great features from their predecessors. There's the iTunes LP media format, Home Sharing, Genius Mixes, and plentiful device-syncing options. The iTunes LP format treats music fans to a more immersive album experience, filled with liner notes, lyrics, interactive menus, and bonus videos. Though it seemed like a great idea when iTunes 10 first launched, relatively few artists currently have LP versions of their releases at the time of this update (iTunes 10.6).

On the video side, you can still expect to get the sort of bonus material and extras found on DVDs to many of the popular movies and TV shows available through iTunes. The format is called iTunes Extras, but just like iTunes LP, none of the added material or special menus can be transferred to an iPod or iPhone.

iTunes 10.6 adds the ability to play 1080p movies and TV shows from within the iTunes App Store. Apple says song matching has been improved, and iTunes has improved the way album artwork is handled, downloaded, and displayed. We haven't noticed any big differences in matching or album artwork management in our testing. The update also fixed an issue where songs were skipping when playing from iCloud.

Apple's Genius feature, added in iTunes 8, harnesses Apple's vast collection of iTunes song data to give you educated recommendations when it comes to what music or videos may interest you based on the media you already have. The same data can also be used to create instant 25-song Genius Playlists, built around any song in your library. In iTunes 9, Apple added another use for its Genius song recommendations called Genius Mixes. To minimize the amount of time it takes to launch iTunes and start listening to great music, Genius Mixes are automatic mixes of music from your library based around a common genre, such as Rock, Classical, Pop, or Jazz. The effect is similar to switching on a good radio station, surrendering song selection over to Apple's Genius technology, and trusting it not to mix your Zappa songs with Ella Fitzgerald.

iTunes also allows you to bless locally networked computers with Home Sharing privileges, allowing unrestricted access to their music, videos, podcasts, apps, and playlists, which can be copied between computers directly within iTunes. It's a great feature for families or any multicomputer household, and can even be set up to transfer any new iTunes store purchases between all of your computers automatically. Of course, content added to your library using means other than the iTunes Store (heaven forbid) is excluded from automatic updates, but can still be transferred manually through Home Sharing.

iTunes Match
Originating in version 10.5.1, iTunes Match lets you subscribe to match your current music library up with iTunes' vast music database and stores all your music in iCloud for $24.99 per year. Once subscribed, iTunes scans your library then matches up your songs with the iTunes database. Even if you have songs that aren't in the iTunes database, they will be uploaded to iCloud allowing you to download them on authorized desktop computers and your iOS devices. It's important to note, however, that Apple has implemented a hard cap of 25,000 songs for iTunes Match, so those with enormous music collections won't even be able to sign up for the service. Hopefully Apple will come up with a way to account for users with giant music collections (even if that means offering the capability to designate which songs should be matched), but it seems like a large oversight to not have some way for these users to sign up.

Worth the download?

Updating iTunes is about as inevitable as death and taxes. Try and resist, and some iPod or iPhone update will come along and twist your arm into updating anyhow. And while Apple hasn't done much to lighten the load of the iTunes installation package (or the bundled QuickTime install that comes with it), it's hard to complain when the program is free and offers such an impressive range of features. If you're willing to spend $24.99 a year, the iTunes matching service might be worth the download to get all your music available via the cloud (as long as you have 25,000 songs or fewer). So yes, it's worth downloading--if for no other reason than to manage your devices and the content to go with it.

iTunes 7.7:

Publisher's Description

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All User Reviews
  • All versions:

    2.9 stars

    out of 1,726 votes

    • 5 star: 442
    • 4 star: 293
    • 3 star: 198
    • 2 star: 218
    • 1 star: 574
  • Current version:

    3.1 stars

    out of 8 votes

    • 5 star: 2
    • 4 star: 2
    • 3 star: 0
    • 2 star: 3
    • 1 star: 1
  • My rating:

    0 stars

    Write review

Results 1-8 of 8

  • 2.0 stars

    "Apple's Worst product"

    February 24, 2012  |   By desi_guy

    Version: Apple iTunes 10.5.3

    Pros

    You can sync music across all Apple devices

    Cons

    1 Resource hungry.
    2 Asks you for a huge update almost every month. Do we need so many updates ?
    3 Every time you connect your iPhone/iPad to it..it halts for a minute before you can do anything. Every time you press a new tab..it again waits for a minute.
    4 Sync - This is the most inscrutable button. Sometimes it copies stuff from the iPhone to iTunes (on my PC). Sometimes from my PC to the iPhone. Sometimes it deletes stuff from either !!
    5 The iTunes library is impossible to manage. Impossible to export or import a song/songs from my "Music" folder into iTunes.
    6 If I re-organize songs in my Music folder, iTunes retains null pointers to the old locations and creates a duplicate entry for the song.
    7 In a an attempt to "manage and control" your purchased songs, iTunes sucks it it's database. I find it impossible to organize purchased songs with others in "Music" directory.

    Summary

    It's the one piece of software that's keeping me from buying a Mac.

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  • 4.0 stars

    "No opinion yet"

    February 23, 2012  |   By FOZHI87

    Version: Apple iTunes 10.5.3

    Pros

    How to play my videos

    Cons

    Slow boot time

    Summary

    Just getting started!

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  • 4.0 stars

    "Bloated, but not a bad piece of software"

    February 10, 2012  |   By joeipt10

    Version: Apple iTunes 10.5.3

    Pros

    Great, especially if you own a Mac
    Good user interface, easy to use
    Full featured

    Cons

    Painfully slow to open on Windows
    Mac-like skin doesn't fit in with Windows and is unnecessary
    No iTunes for Linux

    Summary

    Apple's ubiquitous music player is great on Mac, but lacks in many ways when it comes to Windows

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  • 2.0 stars

    "SLow, resource hungry, ipad/phone you got no choice!"

    January 31, 2012  |   By johovishta

    Version: Apple iTunes 10.5.3

    Pros

    Airplay (to airports even multiple works well)
    Library organisation is good

    Cons

    Slow boot time
    Too much RAM/CPU usage
    itunes match is rubbish DO NOT BUY IT
    Genius/Match.Sync very intrusive and slow

    Summary

    I wish I could use something else but I have an ipad and iphone!

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  • 5.0 stars

    "it seems work fine"

    January 28, 2012  |   By jojo-lulu

    Version: Apple iTunes 10.5.3

    Pros

    hope to get my videos

    Cons

    takes a while to download

    Summary

    no opinion yet

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  • 1.0 stars

    "Since iTunes 10.0, audio playback is choppy."

    January 28, 2012  |   By 02morgs

    Version: Apple iTunes 10.5.3

    Pros

    The only piece of software that is compatible with iPod.

    Cons

    * Choppy playback
    * HUGE download package - iTunes, Quick Time, Bonjour, Portable device manager...
    * Quick Time has little functionality unless you pay for PRO
    * Each update takes no less than fifteen minutes
    * Host of background processes that hog resources and bandwidth

    Summary

    If you have got an iPod, like everyone else, you're stuck with little choice.

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  • 5.0 stars

    "Big Bang Media Manager For The $$Free$$"

    January 23, 2012  |   By rick8560

    Version: Apple iTunes 10.5.3

    Pros

    Takes care of all your music, vids, books and movies in one place.

    Cons

    Don't like the difficulty rating for adding, copying and storing non APPLE purchased items.

    Summary

    I will adapt to it now that I have joined the APPLE MacBook Pro family.

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  • 2.0 stars

    "New to me !"

    January 20, 2012  |   By sap-234

    Version: Apple iTunes 10.5.3

    Pros

    I don't know yet. This is new to me.

    Cons

    I don't know yet. This is new to me!

    Summary

    Just getting started !!!

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Results 1-8 of 8

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