Acronis True Image Home 2012 - Free download and software reviews - CNET Download.com

Acronis True Image Home

CNET Editors' note: This is a large (241MB) file and may take long time to download via slow Internet connection.

CNET Editors' review

Freeware's cool, but some programs are worth paying for. Antivirus, graphics, and accounting tools justify their cost if they outperform their free competitors, but for our money, nothing beats top-quality backup software. And for our system, nothing provides the level of security, total restoration capability, and confidence like Acronis True Image Home Edition. Acronis automatically creates full, incremental, and custom backups; remote backups; and even optional Internet-based backups with file synchronization features. It also includes a variety of tools for cleaning disks and shredding files, creating bootable media and secure partitions, backing up settings, adding and cloning disks, sandboxing unsafe operations, and other useful tasks. And, while Acronis True Image Home Edition creates thorough, top-quality backups, it does the job with amazing speed, even when working in the background.

Acronis True Image's user interface has an Office-style ribbon toolbar with tabs labeled Get started, Backup and Recovery, Synchronization, and Tools and Utilities. Acronis can create several types of backups using different levels of compression, different priority for system resources, and even different destinations, such as removable drives. Incremental backups create one main backup and only update it with changes to your system. Based on hard-earned experience, we always create new full backups that we store on a dedicated hard drive, plus a full copy on a removable drive. It's not overkill: Many times we've used Acronis backups to restore entire systems after unrecoverable disasters, even to completely new drives on third systems with Acronis installed. The Home Edition will also restore systems backed up with various free versions of Acronis, such as True Image WD. Help and support are plentiful.

Let's be clear: A proper external hard drive for storing your backups is far more important than which backup solution you choose, as long as you make use of it. We've compared Acronis to premium competitors like Ghost as well as excellent free tools such as Easus and, yes, Windows Backup, which you've already got (and use, we hope). Each does a good job and is much better than nothing. But experience is the best teacher. Based on our real-world experience, we trust Acronis True Image Home Edition.

Editors' note: This is a review of the full version of Acronis True Image Home 2012. The trial version is limited to 30 days.

Publisher's Description

More Products to Consider

  • CCleaner
    Clean up junk files and invalid Registry entries.
    Download Or, Learn More About CCleaner

    Installed

    Smart Install
  • Advanced SystemCare
    Tune up and maintain your PC, with anti-spyware, privacy protec...
    Download Or, Learn More About Advanced SystemCare

    Installed

    Smart Install
  • WinRAR (32-bit)
    Take full control over RAR and ZIP archives, along with unpacki...
    Download Or, Learn More About WinRAR (32-bit)

    Installed

    Smart Install
  • Download App
    Keep the software on your Windows computer up-to-date and runni...
    Download Or, Learn More About Download App

    Installed

    Smart Install
  • MiniTool Partition ...
    Move, resize, copy, explore, and recover hard disk drive partit...
    Download Or, Learn More About MiniTool Partition Wizard Home Edition

    Installed

    Smart Install
  • WinRAR (64-bit)
    Take full control over RAR and ZIP archives, along with unpacki...
    Download Or, Learn More About WinRAR (64-bit)

    Installed

    Smart Install
  • SlimDrivers Free
    Update PC drivers automatically using cloud technology.
    Download Or, Learn More About SlimDrivers Free

    Installed

    Smart Install
  • SwiftSearch
    Search and find required files on PC.
    Download Or, Learn More About SwiftSearch

    Installed

    Smart Install
  • Recuva Portable
    Recover files deleted from your Windows computer.
    Download Or, Learn More About Recuva Portable

    Installed

    Smart Install
  • Wise Care 365 Free
    Clean and optimize Windows registry, remove junk from hard driv...
    Download Or, Learn More About Wise Care 365 Free

    Installed

    Smart Install
  • Recuva
    Recover files deleted from your Windows computer.
    Download Or, Learn More About Recuva

    Installed

    Smart Install
  • DriverMax
    Download and update all your Windows drivers, back them up, and...
    Download Or, Learn More About DriverMax

    Installed

    Smart Install
  • Speccy Portable
    List out your PC's components and solve the related problems.
    Download Or, Learn More About Speccy Portable

    Installed

    Smart Install
  • Speccy
    List out your PC's components and solve the related problems.
    Download Or, Learn More About Speccy

    Installed

    Smart Install
  • Glary Utilities
    Fix, speed up, maintain, and protect your PC.
    Download Or, Learn More About Glary Utilities

    Installed

    Smart Install
  • CopyFolder
    Provide different options for copying the contents of one folde...
    Download Or, Learn More About CopyFolder

    Installed

    Smart Install
  • Wise Registry Clean...
    Clean registry junks, repair Windows errors, and keep your PC a...
    Download Or, Learn More About Wise Registry Cleaner

    Installed

    Smart Install
  • FRSFileMgr
    Manage files and directories on your PC with ease.
    Download Or, Learn More About FRSFileMgr

    Installed

    Smart Install
  • WinZip
    Zip and unzip files, protect them by encryption, connect to clo...
    Download Or, Learn More About WinZip

    Installed

    Smart Install
  • EF Commander Lite
    View, manage, and archive your files and folders.
    Download Or, Learn More About EF Commander Lite

    Installed

    Smart Install
  • Dropbox
    Synchronize your files automatically to your computers and the ...
    Download Or, Learn More About Dropbox

    Installed

    Smart Install
  • ARO 2013
    Repair registry errors, remove "junk" files, and ensure your PC...
    Download Or, Learn More About ARO 2013

    Installed

    Smart Install
  • EF Commander
    View, manage, and archive your files and folders.
    Download Or, Learn More About EF Commander

    Installed

    Smart Install
  • Cyberduck for Windo...
    Publish your files to web space by establishing connection to F...
    Download Or, Learn More About Cyberduck for Windows

    Installed

    Smart Install
All User Reviews
  • All versions:

    3.0 stars

    out of 721 votes

    • 5 star: 291
    • 4 star: 48
    • 3 star: 36
    • 2 star: 64
    • 1 star: 282
  • Current version:

    1.9 stars

    out of 24 votes

    • 5 star: 4
    • 4 star: 0
    • 3 star: 1
    • 2 star: 3
    • 1 star: 16
  • My rating:

    0 stars

    Write review

Results 1-10 of 24

  • 1.0 stars

    "Unreliable, slow, unresponsive, amateurish"

    October 27, 2012  |   By VagabondVoyager

    Version: Acronis True Image Home 2012

    Pros

    There are none - seriously. It doesn't work so how can there be pros?

    Cons

    It has a confusing and inconsistent interface, it does not do what it was claimed to be capable of doing, is is buggy and inconsistent. The original version (circa 2005/2006) that I used for several years was reliable and easy to use. This is rubbish by comparison.

    Summary

    It takes up to three hours to do a weekly INCREMENTAL backup. It sits for most of that time "calculating", then declares that the backup will take more than a day. The automated backup often won't even start - I come in the morning to be greeted with an error screen. I cannot possibly trust it to reliably provide a backup in the event of a failure, if it won't create that backup without several attempts, what can I expect if I need to restore? Once a good product, now a liability.

    Reply to this review

    Was this review helpful? (0) (0)

  • 1.0 stars

    "Worst backup software ever made"

    April 10, 2012  |   By John_Anonymous

    Version: Acronis True Image Home 2012

    Pros

    Their version 9 worked fine. If you run XP, use THAT version.

    Cons

    Most releases after version 9 are loaded with bugs. Acronis has the worst customer service on the planet.

    Summary

    Each release after version 9 has big problems. I've heard the 2011 version is pretty stable, but you cannot buy that version now. You can download it for trial, but only the terrible 2012 version is available for purchase. Look on Amazon for reviews. The bad outnumber the good by over 2 to 1, and that's including the fake good reviews written by the Acronis employee shills.

    There is a good version available for anyone with a Western Digital hard drive. It's on WD's support website. Theirs is based on the stable version 9, with added support for Vista and Windows 7. The only requirement is that you must have at least one WD drive connected to your computer to use it.

    As for Acronis Home Image 2012, just walk away. Don't even *consider* using it, or you'll be sorry, VERY sorry.

    Reply to this review Read replies (3)

    Was this review helpful? (0) (0)

  • 1.0 stars

    "Fight a War w/ a Crippled Soldier?"

    February 10, 2012  |   By Cobalt27

    Version: Acronis True Image Home 2012

    Pros

    Nice interface. As bad as it is, it's STILL better than Norton Ghost....

    Cons

    Want to burn a backup to DVD or Double-Layer DVD? Don't even think about it! "Hangs" during archive verification, will NOT mount the image, and will NOT allow you to access the archive. Thus, it burns "glorified coasters." Ghost is worse, in that it won't even successfully burn a disc. (Yes, all latest drivers, firmware, quality media, tried different brands, etc.) All= FAIL! Don't make the mistake I did and waste HOURS of your time and expensive media! I've tried multiple versions of most imaging software, and they're all a waste of money for those who want to be able to store backups offsite on disc (the best way).

    Summary

    Try Paragon, Shadow Protect, etc.? Be cautious!

    Reply to this review

    Was this review helpful? (0) (0)

  • 1.0 stars

    "Serious bugs, critical failures & only paid support"

    January 25, 2012  |   By mrmrmrmrmrmrmr

    Version: Acronis True Image Home 2012

    Pros

    30 day money back guarantee.
    The best feature of Acronis has always been the complete disk backup with bootable rescue media, and the calendar functions that allow quick access to backups.
    However, as the latest version (True Image 2012) is full of critical bugs, slow and unreliable - I would say this program is defective and a dangerous backup tool and should not be used until Acronis has addressed the serious software defects that makes the program regularly fail. Earlier versions (at least 2010 and earlier) seem to work fine and I think it is still possible to purchase these versions.

    Cons

    Acronis have given True Image 2012 a face-lift however the core of the program has somehow been destroyed. Networking functionality is exceptionally poor, it crashes regularly with very complex error messages that are now supported, backups cannot be recovered (seriously!) and it is exceptionally slow. For example, I changed the network address on our network drive and this caused Acronis to crash (one example of dozens).

    WARNING: All support after the initial 30 day "try before you buy" period must be paid for - and considering how the program is full of bugs and crashes on a regular basis and error messages are not supported - I WOULD STRONGLY RECOMMEND AVOIDING ACRONIS 2012 - as you will receive no help from Acronis unless you swipe your card a second time...

    By the way - they seem to have off shored support - if you do get help (e-mail) it will be from a robot who thinks your a complete and utter idiot and tell you everything except for what you asked for.

    Summary

    I have been using Acronis True Image now for over 10 years and have always admired this product, however the latest version is a complete an utter disappointment in every sense.
    Put simply - Acronis True Image 2012 does not work. It is slow, buggy and unreliable with regular critical failures.
    It seems the company direction has substantially changed the recent years and their strategy appears to focus on increasing revenue by charging for support on a program that is defective. I personally do not see this as a good business model, and sorry Acronis, however you have just lost a loyal customer.

    Reply to this review Read replies (2)

    Was this review helpful? (2) (1)

  • 1.0 stars

    "Serious bugs, critical failures"

    January 23, 2012  |   By dmucklerpw

    Version: Acronis True Image Home 2012

    Pros

    Besides basic disk image backup and restore, this program has some automated management of backup tasks and management of backup files. However, these core functions are criticlaly hampered with serious program bugs.

    Cons

    SErious bugs make use unwarranted for some, dangerous for others. It isntalls hardware drivers that aren't removed with uninstall, which can result in blue-screens or corrupted hardisk.

    Summary

    Promising program but bugs are too serious to warrant its use. These bugs have persisted through several versions.

    Reply to this review Read reply (1)

    Was this review helpful? (2) (1)

  • 1.0 stars

    "Use a your own RIKS! OR Say hello to my little friend"

    January 15, 2012  |   By ComputersMyLife

    Version: Acronis True Image Home 2012

    Pros

    Only thing positive is that I still have an OLDER version of Acronis True Image Home.

    Cons

    Too many to list with only 1,000 characters. The biggest problem is not that it's buggy, but that it will leave behind a little friend that you'll absolutely hate.

    But to list them:

    1) Buggy install... sometimes it installs sometimes it doesn't. I installed this version on 3 computers, and only 1 accomplished without an error, but more scary, all 3 programs ran (not sure if solid) after they were rebooted.

    2) Does not uninstall everything. And I'm not talking about bloat, but leaves behind critical components that are damaging to your computer and software.

    3) The New User interface is horrible and child-like in design.

    4) Disabled my Maxtor OneTouch backup external drive (even after True Image was uninstalled).

    5) What happened with this company? These warm fuzzies I had for years (at least 5) about this company has been replaced by a dank dark caldron of despair... ok, so I exaggerate, but fuzzies have left the building.

    Summary

    If you're still reading, you're probably not thinking this is just a rant and now trying to find solutions to your screwed up computer. I'll start you in the right direction without further ado. BTW, I didn't try this on my Win 7 machines, only my XP computers, but I suspect you'll find the same thing with WIN7... if not, reply and let me know that my suspicions were wrong. If you installed the trial or even the paid upgrade (like I did) and you "think" it is uninstalled, then say Hello to your new Little Friend. He is:

    vsflt61.sys

    And if you haven't yet crossed the bridge to download their "cleanup" program, he has a buddy called "fltsrv.sys". So how do you know if your computer has adopted these friends? Do the following...

    1) Go to my computer and select one of your hard drives... drive C: will be a good start. Right click and select Properties.

    2) Then select the tab that says, "Hardware." There you will find a list of all your hard drives, CDs and maybe Floppy if you have one installed.

    3) Highlight the first drive and click on the "button" that says "Properties."

    4) There you will see another window with tabs. Select the tab that says, "Driver"

    5) If you followed the above closely, you will have yet another button to click. Click on "Driver Details..."

    6) There you will find your new little friend, vsflt61.sys and maybe his buddy as well, fltsrv.sys. Highlight it so you can see it's an Acronis file. BTW, you only need two Microsoft drivers here.

    So what, you say, if vsflt61.sys is left behind? Even their special clean-up program doesn't remove this little hard disk driver. Well, here's what NOT to do... DON'T go to your system32 directory, then the driver folder and delete vsflt61.sys. Why? Guess what happens? On the next start you go into a endless loop of start then restart, then start. After it does this about 10 times and you've wiped the tears away, it's simply a matter of going into safe mode and putting the file back, right? WRONG. It will simply reboot and you will never get to the safe mode. Oh, and BTW, you can't have it restore the last good configuration either... it ain't gonna work.

    Obviously I know a lot about the above scenario and would like to tell you that is was one of my foolish friends that did this, but nope, it was me... the guy that wrote programs for 8 years and now repairs computers for living while in partial retirement did this to his own personal computer. So I had to jerk the hard drive out of my computer, install the Acronis True Image Home 2012 on another XP computer, take the vsflt61.sys file off and copy it to the system32 directory on my hard drive.

    Then and only then did I get it to boot normally again. However, that simply left me where I started. And to my dismay, it quit reading my Maxtor 500GB external drive. In fact it wouldn't even recognize it. And more interesting is that once I plugged in my USB to Maxtor cable, it disabled all other USB flash drives that I subsequently stuck in, UNTIL I rebooted my computer. That's right, say goodbye to my SanDisk Cruzer, even if I removed the Maxtor external drive, none of the USB ports would recognize a flash drive. More puzzling is that my 1 TB Western Digital external drive didn't create the same problem as the Maxtor. The WD worked fine with the vsflt61.sys driver installed. I never had an issue with the Maxtor on any computer, but it's one of the older (first) external OneTouch.

    I tracked the problem down to the vsflt61.sys file and various pointers in the registry. I will not go into the details since it was pretty involved fiddling with the registry, but you can manually remove registry items to make it work. Do a search for the file name vsflt61.sys and the words, "device class filter".

    Once the registry items were removed, actually vidsflt61 (not the same as vsflt61.sys), I was able to remove the vsflt61.sys. The Maxtor begin to work like a charm as it has on all my other computers and numerous other customer computers.

    All seriousness aside, I am most sad that Acronis has lost direction. I'm not going to blame the programmers because in my experience is generally is a marketing department with too much power. If sales is the driving force ahead of quality, you'll have good companies like Acronis go belly up. The high pressure marketing fools are long gone while the programmers try to clean up the mess to keep the company afloat. This company was desperate with their marketing campaign right before Christmas and I was inundated with sales emails over and over again. I suspect this problem was due to a too hard of push to get new product out the door before it was ready. This isn't a beta, as it is more serious than that... iow, you can't back up and redesign. This entire software needs to be scrapped, then started over with good documentation every step of the way and beta tested until it's a dead horse. This type of software is too critical to be sloppily rushed to market. What comes to mind is, "First... do no harm."

    BTW, read around and you'll find there are many more and more serious issues than an old Maxtor external drive not working. And although I am not in a very good mood to say anything nice at this point about Acronis, I will say, Microsoft had their boondoggles and tripped all over themselves a number of times and still came out on top, so for now, I'm not counting Acronis out, but I will find another backup/clone solution before they get their act together.

    Reply to this review Read replies (2)

    Was this review helpful? (3) (1)

  • 1.0 stars

    "They reinvented the wheel but now it's FLAT!"

    January 14, 2012  |   By SamVast

    Version: Acronis True Image Home 2012

    Pros

    The ONLY pro that I can think of, is that I can go back to an older version.

    Cons

    This version is a TOTAL disaster and a flop. I'm very disappointed. Not only do I feel like I was screwed by paying the upgrade price (before using the trial), I'm now on a search to find a stable company that I can trust not do make boneheaded moves like this upgrade.

    I can't trust a company that makes such major changed in the GUI and behavior on critical software. It makes me feel no adult is in charge and there may be other problems behind the scenes to let such a product out the door.

    If you already have one of their older versions, don't buy this one until you try it... better yet, wait for the 2013 version to see if this company is still around.

    Summary

    One of the tell tale signs is their upgrade serial number that you use to activate the product. Imagine this, 71 alpha numeric characters. Now that is absolutely silly. This SN could be used to identify every birth ever recorded up to today and a trillion years after today. Obviously the tail is wagging the dog at this company or they sent their programming offshore and communication is a big problem with them.

    If your idea is to back up your most critical data with an interface that has the look and feel of a stripped down website with three images of a leaf-curl page as icons to accomplish the task, this is your version. It really gives you the feel that you are going to a "home page" instead running a software application.

    In fact one of the only 3 icons you can click on says, "What is Sync?" and when you click on it, it takes you to a slide show trying to get you to sign up for some sort of cloud computing Acronis way. Don't know if there is a charge or not, but they certainly want you to sign up. Hey, I wanted software to clone my disk image, not an online storage solution. Gee, but I guess it's not about what I WANT, but what I NEED as determined by Acornis.

    Sorry folks, I just feel blindsided and fear this company must have encountered major problems to use a new "version" as a radically different design in software. This smells like Vista, the New Coke, DOS 4, Zune, Bing, etc., so I'm in search of new backup software app and will come back if and when they get their head out of their rear end. For now, I'll be using version 11.

    Reply to this review Read replies (2)

    Was this review helpful? (1) (1)

  • 3.0 stars

    "Uneven, chose version, do updates + manual back-ups"

    January 14, 2012  |   By Emperor_Zhark

    Version: Acronis True Image Home 2012

    Pros

    It worked better than MS Office 2003 to make back-up of Outlook Express onto an external drive. I hope it works as well as C-Net editor's review said it should.

    Cons

    May have deleted $1700 worth of recovered data, according to http://www.acronis.com/support/updates/# [snip] :
    Release notes for Acronis True Image Home 2010
    Release date: February 4, 2011
    Fixed issues [selected last one that's most relevant to my usage!]

    Full backup with the Overwrite the existing archive option enabled does not work: archive location is empty, because a new full backup is not created, and the previous full backup is deleted.

    So it may have deleted a back-up of a crashed drive that had cost me $1700 to recover.

    Summary

    I will be sure to update my 2010 version using the above link, check that it does indeed work, avoid buying later versions, and consider manual back-ups as well.

    Updated on Apr 14, 2014

    The crash happened in Aug 2009, used Acronis in 2010 that deleted the data recovered by Fixsys in Mississauga Ontario. Since then a support person recommended using MS's SyncToy on my old XP computer, and the new computer looks to have a "system image" option in the MS Back-up utility.

    Updated on Apr 14, 2014

    I suppose if Acronis gave me back the $1700 I lost in data recovery, plus the ~$50 I spent on Acronis 2010 then I'd feel better about your software.

    Reply to this review Read reply (1)

    Was this review helpful? (1) (1)

  • 2.0 stars

    "When it worked, it was great"

    January 12, 2012  |   By oboist3

    Version: Acronis True Image Home 2012

    Pros

    Easy to use. When it worked it was flawless.

    Cons

    It stopped using and even support could not help me get it working again. They wanted to charge me as I was outside the 30 days but they did eventually agree to try and help. They reinstalled my programme as it would not let me do it - used the clean up tool and I was happy until I tried to back up. I had to reinstall all my mass storage devices and then I got errors and could not use the programme. I decided regrettably to try something else as I did not want to pay for support if I opened the chat support again. Even uninstalling leaves a lot of debris behind and I am unable to run a Windows Image - I was about to use the cleanup tool that Acronis has available on their site until I saw that it could corrupt my system. I am sure that they will work on this programme and it will be better, BUT I would not ever install a programme that I can not cleanly uninstall

    Summary

    I have grave misgivings for 2012 version I am afraid and from my experience, I could not recommend it.

    Reply to this review Read reply (1)

    Was this review helpful? (2) (1)

  • 5.0 stars

    "I would have paid twice as much."

    December 15, 2011  |   By Ryan_DataMgmt

    Version: Acronis True Image Home 2012

    Pros

    Simple interface and flawless operation.
    Fast, powerful, and reliable.

    Cons

    None that I'm aware of.

    Summary

    I checked the reviews here at the end of a long process of trying many backup programs and was shocked to find so many negative comments. I have devoted hours and hours to finding a backup solution even slightly less buggy than the Windows machine I'm trying to backup. Acronis TIH is THE ONLY ONE I trust. The GUI may be unconventional, but it is far from challenging. Besides, in the life of this software how much time will you spend with the GUI? Set it and forget it. The bottom line is, in a field of extremely flawed products, this one stands out as a professional solution.

    Reply to this review Read replies (3)

    Was this review helpful? (1) (4)

Results 1-10 of 24

Add Your Review

Log in or create an account to post a review.
You are logged in as . Please submit your review for Acronis True Image Home 2012
Add Your Review

The posting of advertisements, profanity, or personal attacks is prohibited.
Click here to review our site terms of use.

Submit your reply

Submit

The posting of advertisements, profanity, or personal attacks is prohibited.
Click here to review our site terms of use.

cancel

E-mail this review

Submit cancel

Report offensive content

If you believe this comment is offensive or violates the CNET's Site Terms of Use, you can report it below (this will not automatically remove the comment). Once reported, our staff will be notified and the comment will be reviewed.

Select type of offense:

Offensive: Sexually explicit or offensive language
Spam: Advertisements or commercial links
Disruptive posting: Flaming or offending other users
Illegal activities: Promote cracked software, or other illegal content
Submit cancel

Previous Versions:

Error

close

ERROR MESSAGE

If you think this is an error, please contact CNET TechTracker Support for further assistance.

Ok

Running Request

close

loading

Smart Install Software

close

CNET TechTracker will now automatically install software without requiring further action by you. (Note: This feature automatically accepts associated EULAs and third party applications on your behalf.)

You have selected the following software to Smart Install:

CNET TechTracker will attempt to install this software without interrupting you again. If an application requires manual installation, CNET TechTracker will download the installer and prompt you to take further action.

Proceed with Smart Install?

Confirm Standard Install Cancel

Submit a problem report for Acronis True Image Home

close

Please describe the problem you have with this software. This information will be sent to our editors for review.

Problem:

The CNET Installer isn't working as expected

The download link does not work

The software has a newer version

The software contains malware

Other

Description:

Please select a feedback type.

Please enter a description.

Submit Problem Report

Problem Report submitted

close

Thank you for submitting a problem report! The Download team is committed to providing you with accurate software information.

OK

Or, Learn More About Acronis True Image Home

Installed

Smart Install
Acronis True Image Home