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Developer’s Description

Implement enterprise wide IT Service support and deliver ITIL best practices.

Richmond SupportDesk allows the implementation of enterprise wide IT Service support, designed for rapid implementation and to deliver ITIL best practices. Delivering fast, flexible and measurable service support via Windows, Web, and Mobile client interfaces.

Service desk operators workload is reduced through self service knowledge base articles and defined, structured processes for centrally managing and resolving incidents including automatic notifications when problems are resolved or workarounds are available. Version 6.7 is an enhanced end user web portal and windows mobile support.



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Full Specifications

GENERAL
Release
Latest update
Version
6.7
OPERATING SYSTEMS
Platform
Windows
Operating System
  • Windows Vista
  • Windows XP
  • Windows 2000
  • Windows 10
Additional Requirements
Windows 2000/XP/2003 Server/Vista
POPULARITY
Total Downloads
207
Downloads Last Week
0

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User Reviews

4/5

2 User Votes


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