Icon of program: ManageEngine ServiceDesk …

ManageEngine ServiceDesk Plus for Windows

By ZohoFreeUser Rating

Key Details of ManageEngine ServiceDesk Plus

  • Deliver help desk services to your end-users.
  • Last updated on October 27, 2015
  • There have been 9 updates
  • Virus scan status:

    Clean (it's extremely likely that this software program is clean)


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Developer's Description

By Zoho
Deliver help desk services to your end-users.
ManageEngine ServiceDesk Plus is a free web based, easy to use help desk software with integrated Project Management and Asset Management software.It has an ITIL ready version with incident, problem, change, CMDB and service catalog included.

By integrating ticketing, ITIL, project management, automatic asset tracking, software license management, purchasing, contract management and knowledge base in one low-cost, easy-to-use package, ServiceDesk Plus gives you the ability to automate complete itsm processes, improve productivity of your IT Service team and keep your end-users happy. Other notable features are active directory user importing,single sign-on, user satisfaction surveys, customizable workflows, help desk automations and advanced analytics.

With voice-driven iPhone app and android app, access your help desk on the go anywhere anytime. ServiceDesk Plus offers flexible integration for application management, network monitoring, API, mobile & PDA and remote control.

Help desk module of ServiceDesk Plus is free forever for unlimited number of technicians / users / tickets. Incident, Problem, Change, Service Catalog, Project Management, Knowledge Base, CMDB and much more can be implemented with ServiceDesk Plus at the cost of just $995 per year.


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Full Specifications

GENERAL
Release
October 27, 2015
Latest update
October 27, 2015
Version
9.1
OPERATING SYSTEMS
Platform
Windows
Operating System
Windows 7, Windows 10, Windows 2003, Windows NT, Windows 2000, Windows ME, Windows Server, Windows 98, Windows XP
Additional Requirements
None
POPULARITY
Total Downloads
8,182
Downloads Last Week
5

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User Reviews

2.8/5

6 User Votes