Icon of program: LabTech MSP

LabTech MSP for Windows

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Editors’ Review

Download.com staff
LabTech is a robust solution for managed service providers, consolidating remote support, inventory, and client management into a single, efficient application.

Top Recommended Alternative

  • Pros

    • Consolidates ticketing, time tracking, monitoring, and remote control.
    • No client network configuration needed for monitoring setup.
    • Complete control over monitored systems via Control Center.
    • Direct desktop connection with built-in VNC and other protocols.
    • Integrates with Microsoft CRM, Visio, and Outlook.

  • Cons

    • Data export limited to XML/CSV formats.
    • Specific version 1.7 features mentioned.
Icon of program: LabTech MSP

LabTech MSP for Windows

Download now

Used LabTech MSP for Windows?

Explore More

Full Specifications

GENERAL
Release
Latest update
Version
1.7
OPERATING SYSTEMS
Platform
Windows
Operating System
  • Windows 2000
  • Windows XP
  • Windows NT
  • Windows 10
  • Windows Vista
  • Windows ME
Additional Requirements
Windows Me/NT/2000/XP/2003 Vista, Microsoft.Net 1.1
POPULARITY
Total Downloads
4,552
Downloads Last Week
1
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User Reviews

4/5

4 User Votes

Developer’s Description

By LabTech Software
Analyze, manage, and monitor your workstations.

LabTech for Managed Service Providers is a one of a kind solution that combines remote technical support with inventory, client, and technician management at competitive price. Improve productivity and efficiency by consolidating support ticketing, time tracking, monitoring and remote control into one application. No client network configuration is necessary eliminating the setup and maintenance of a monitored network infrastructure.The Control Center offers complete control over any system that is running the System Monitor. Display the inventory data and send commands from the Control Center without user interaction. All inventory data is updated on a regular schedule or can be sent on demand. Connect directly to the users desktop with built-in VNC or other(RDP,PCanywhere,etc).

Track jobs with complete support ticketing and record time by entering data only once. Export time to standard programs with XML/CSV Support. Integrates with Microsofts CRM, Visio and Outlook. Version 1.7 adds active directory Push Support, XP Theameing and improved visual display, Custom commands and Extra Fields for computers added.

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