Icon of program: Cuba Server for Microsoft…

Cuba Server for Microsoft Outlook (Avaya TSAPI) for Windows

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Used Cuba Server for Microsoft Outlook (Avaya TSAPI) for Windows?

Editors’ Review

Download.com staff
Cuba is a telephony middleware product that seamlessly integrates your phone system with Microsoft Outlook. It offers screen pops of contacts based on caller ID and provides softphone functionality.

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  • Pros

    • Integrates phone system with Microsoft Outlook
    • Enables screen pops of Outlook contacts
    • Supports inbound caller information display
    • Provides softphone functionality via keyboard and mouse
    • Allows one-click call transfers

  • Cons

    • Relies on caller ID for contact matching
    • Specific integration details not provided
    • No mention of cross-platform compatibility
Icon of program: Cuba Server for Microsoft…

Cuba Server for Microsoft Outlook (Avaya TSAPI) for Windows

Download now

Used Cuba Server for Microsoft Outlook (Avaya TSAPI) for Windows?

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Full Specifications

GENERAL
Release
Latest update
Version
1.3
OPERATING SYSTEMS
Platform
Windows
Operating System
  • Windows 7
  • Windows 10
  • Windows Vista
  • Windows 2003
  • Windows XP
Additional Requirements
None
POPULARITY
Total Downloads
340
Downloads Last Week
14
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Last Updated

Developer’s Description

By Itel Office Software
Integrate your phone system and use Cuba's CTI with Microsoft Outlook.
Cuba is a fully customizable telephony middleware product to enable screen pop of Microsoft Outlook contacts. Screen pop based on caller or called number and pop on a ringing or answered call. Features include inbound caller information displays or 'pops' up on your computer screen normally this is delivered to the screen before or at the end of the call, caller ID (aka CLI) or ANI, Called ID (aka DNIS), and as well as any of the Remedy fields, indicates status of call, creates a 'softphone' that enables you to operate your phone system via your keyboard and mouse, allows you to transfer a call at the click of a button, automatically transfer the screen (customer record) along with the call to enhance customer service, incoming callers can enter their account number, links to your contact database to identify the Log Offering, and supports business grade telephone systems.
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