Akkadian Provisioning Manager for Windows

But, the solution is so much more than MACDs and the additional UC management tools are all included. Role-based access for secure delegation of complex provisioning tasks to your ServiceDesk, freeing up engineers to work on more strategic projects. Self-service portal for end user empowerment and improved SLAs. Real-time directory number management with cross-cluster support. Visual phone editor. Remote phone control. Phone swap. Bulk provisioning. Detailed audit trail. Microsoft Active Directory integration for zero touch on-boarding. RESTful API for integration with ITSM (e.g. ServiceNow), HR and identity management software. Phone upgrades and migrations. Contact center provisioning. New dial plan roll-out. Reporting on configuration changes consolidated across multiple clusters, for enhanced visibility, management and compliance. Collaboration, an increasingly fundamental characteristic of successful businesses, is often overlooked. Creating software that helps people collaborate is our focus. We offer software products and solutions that integrate Unified Communications environments as well as other business focused enterprise applications. Technology is complex. We make it simple. Headquartered in New York City, Akkadian Labs exists to create innovative software that simplifies UC administration. Trusted by some of the most successful companies, we are the go-to solution for the world's leading Cisco Collaboration technology partners.