ePassportPhoto

ePassportPhoto

Average User Rating:
3.6
out of 33 votes

Quick Specs

  • Version:
    Not available
  • Total Downloads:
    9,014
  • Date Added:
    Dec. 17, 2007
  • Price:
    Free

Publisher's Description

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User Reviews
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  • Current Version

    3.6

    out of 33 votes

    • 5 star 20
    • 4 star 2
    • 3 star 0
    • 2 star 0
    • 1 star 11
  • All Versions

    3.6

    out of 33 votes

    • 5 star 20
    • 4 star 2
    • 3 star 0
    • 2 star 0
    • 1 star 11
  • My rating

    0 stars

    Write review

Results 1–10 of 33

1 stars

"Ignored email until BBB complaint."

January 05, 2015  |  By breggetta

 |  Version: Not Found

Pros

None......

Cons

Complaint ID#: 393835
Business Name: Epassportphoto.com

Thank you for contacting BBB. Your complaint was received by BBB on December 31, 2014 and has been assigned case# 393835in our files. Please make a note of this number for future reference.

Your complaint has been applied to the following business:
Epassportphoto.com
285 Hamilton Ave #400
Palo Alto, CA 94301

Summary

I received my refund with no explanation or apology from epassportphoto.com after my complaint. The delay from epassportphoto.com delayed my application for my passport. I would not do business with them. This company has no integrity...

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1 stars

"Poor quality and non responsive - Worthless"

April 23, 2014  |  By hoelola

 |  Version: Not Found

Pros

ePassportPhoto did check if the photo meets the passport agency requirements
They did manipulate the background of the photo to remove a shadow

Cons

During the photo manipulation they cut off an ear
Never responded to any of my emails

Summary

You send them a photo and they will size it and position you head properly to meet passport requirements. They will also remove shadows in the background. They will submit it for printing to a Walgreens or other store where you can pick it up. You will still have to pay the store printing fee for two 4x6 photos. I thought the 11$ are fair for the peace of mind that your photo will be accepted. The processing took exactly 24 hours, however, when I picked it up I noticed that, while manipulating the photo background, the ePassportPhoto technician had cut off my ear. Therefore I created my own 2x2 photo and printed it at the same store onto a 4x6 for a few cents. ePasportPhoto never responded to my email. I wouldn't use them again.

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5 stars

"Surprisingly easy and excellent quality"

January 23, 2013  |  By Ravi-N

 |  Version: Not Found

Pros

* Cheap - 8 prints for $12. 20% off for future order.
* Extremely easy
* Super fast - simple 3 step online process
* Excellent quality
* Used my digital photographs

Cons

* Time - took 3 hours

Summary

I needed quite a few ID photos but found that they were expensive.
- CVS $10 for 2 Passport photos
- Fedex $15 for 2 Passport photos
- Walgreens $11 for 2 Passport photos

I Googled and found ePassportPhoto. I wasn't sure if this was a legit site but thought I did give it a try. Worst case, I can call the credit card bank and report fraud. Anyways, I upload the digital photo that I had, edit it online as specified and order 8 ID photos for $12. I got a confirmation email and a 20% off coupon link for future order. I used this link to order 8 more ID photos for $9.60.

The whole process was surprisingly easy and very fast. I got an email confirmation after 3 hours that the order was ready ready for pickup at a pharmacy near me

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1 stars

"SCAM!!! LOST MY MONEY"

January 02, 2013  |  By pkkalra

 |  Version: Not Found

Pros

Get rid of extra money you may have

Cons

Lose your hard earned money

Summary

Its a SCAM!!! I realized now that there is no address/phone no on the website. Foolish me

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1 stars

"BEWARE!!! SCAM!! Paid $8 and never got a thing!!"

October 05, 2012  |  By RGRodgers

 |  Version: Not Found

Pros

none (no, really!)

Cons

pay money, get nothing

Summary

Paid for review & print out to be mailed, and I never got a thing and it's 3 months later now!!!
They don't have a phone number to call, just email.
(I only gave it HALF a star because I HAD TO!)

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1 stars

"abyssmal customer service misleading website"

June 08, 2012  |  By notryan

 |  Version: Not Found

Pros

none at all

Cons

see summary

Summary

Horrible customer service. Also, website is misleading. Website makes it extraordinarily difficult to access the "free download" option. At the point of choosing either free download or pay to send to a drugstore, the "tabs" for free download are inactive. The pay to send to drugstore option is highlighted and appears to be the only active option. You have to search and find the small, faint "no thanks" button at the bottom right to get out of the screen that shows both options but will not let you select the free download, you must find the button and say no thanks to paying for the service. I was suckered into paying for the service because I did not see the "no thanks" button. At the screen to choose a drug store I could only choose a name of a drugstore, not a specific address. After I selected a drugstore, there was no further choice, I was told I would receive information when my pic was ready to pick up. I received an email later--the email was not addressed to my name, rather it was addressed to a name I am not familiar (not even close to mine). As well, the pick up address was multiple states away. I sent an email to customer service(because there is no other way to contact the company) and received a response that my refund was fulfilled --no apology. I was so irritated by my experience I wrote a letter to customer service expressing my disappointment. The response, "thank you for your feedback." Will not use again.

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5 stars

"Easy to use"

January 23, 2011  |  By kalabaster2010

 |  Version: Not Found

Pros

Great and easy to use tool.

Cons

My country is not listed.

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5 stars

"it is nice to know that"

January 22, 2011  |  By jeeva19910

 |  Version: Not Found

Pros

pros is good to know`

Cons

cons is nice

Summary

it is more interest

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5 stars

"pretty useful"

January 22, 2011  |  By riaz537

 |  Version: Not Found

Pros

Free and friendly

Cons

Pretty much nothing

Summary

way to go for online passport photos

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5 stars

"the product page is interesting"

January 22, 2011  |  By jk1983

 |  Version: Not Found

Pros

the pros ok.

Cons

the cons is ok

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Results 1–10 of 33

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Full Specifications

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General
Publisher ePassportPhoto
Publisher web site http://www.epassportphoto.com/
Release Date December 17, 2007
Date Added December 17, 2007
Version
Category
Category Digital Photo Software
Subcategory Photo Sharing & Publishing
Operating Systems
Operating Systems Webware
Additional Requirements None
Download Information
File Size Not Available
File Name Not available
Popularity
Total Downloads 9,014
Downloads Last Week 3
Pricing
License Model Free
Limitations Not available
Price Free
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