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ZoneAlarm Pro Firewall

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All User Reviews

Results 1-10 of 267

  • 1.0 stars

    "Does whomever designed this still have the job?"

    January 28, 2013  |   By winn23

    Version: ZoneAlarm Pro Firewall 110.000.038

    Pros

    I can't think of anything.

    Cons

    This is the worst interface design I have ever seen. With all the wasted space and scrolling and multiclicking required to manage this
    mess, it appears designed by some amatuer.WHY DON'T they put the information on the screen instead of forcing you to SCROLL or drop down context menus for it. The lack of gridlines causes lots of wasted time scrolling back and forth to verify that you are tick/unticking the correct thing. The design is bland and uninteresting, like someone sucked the life out of it==which is exactly what trying to use this version will do to you.

    Summary

    So disappointing! What are they thinking??
    If the top managers of Checkpoint were forced to use this, heads would roll...then again, maybe they are the designers.

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  • 4.0 stars

    "Works well."

    September 5, 2012  |   By JohnTS63

    Version: ZoneAlarm Pro Firewall 10.2.078

    Pros

    Quick installation. Doesn't slow down my 5-year-old laptop.

    Cons

    Could do with more information from firewall e.g. active connections,
    connection speed.

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  • 1.0 stars

    "Wow! A virus pretending to be a firewall!!"

    March 25, 2012  |   By Dodgy_Piglet

    Version: ZoneAlarm Pro Firewall 2012

    Pros

    At least a computer virus is free. (They work too!!)

    Cons

    You have to pay for this $hit. This new version of ZA is insane. It attacks your system, killing system speed and resources. There are two differences between useless piece of bloatware and a computer virus....
    1. You have to pay for this!
    2. The virus actually works.

    I will not use a CheckPoint product again.

    Summary

    Overall the new business plan for Check Point is not working out so well. Turning loyal, long term customers against you takes a degree of skill that I thought only iTunes had mastered. There is now a new contender for the throne of worst piece of bloat $notware since iTunes..... All hail Zone Alarm!

    Loser program of the year. 2011 & 2012

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  • 1.0 stars

    "Worst product ever; ZAPro 10 is an excremental upgrade!"

    March 25, 2012  |   By AussieITpro

    Version: ZoneAlarm Pro Firewall 2012

    Pros

    No redeeming features whatsoever. The only saving grace is that you can backup your settings then uninstall the product and revert to an earlier, working, reliable (when compared to 10/2012) version (eg ZoneAlarm 8 Pro or ZoneAlarm 9 Pro).

    Cons

    Mangles or drops received data packets (eg corrupts web images).
    Causes PuTTY (SSH) & WinSCP connection drop-outs from corrupted/dropped session packets, timed-out connections etc. Doesn't matter whether the connected system is right next to you or on the other side of the world.
    Doesn't appear to reliably disable Windows built-in firewall.
    Game Mode (Allow) still blocks or mangles connections.

    Summary

    I've been a loyal ZoneAlarm client for years. I had thought their free firewall product was robust, simple, reliable. As I needed some of the advanced features not available in the free edition, I upgraded to ZA Pro as far back as ZA Pro v6.5, and have renewed my support/maintenance subscription religiously, figuring that my money would be going to support the continued development of a superior product.
    Regrettably, the quality of each version since roughly 8.0/9.0 has decreased, to the point where I'm recommending people investigate alternative firewall products, especially if running Windows in a 64 bit environment.
    The browser virtualisation (ie isolation or sandbox) facility is broken, and makes browsing the web a hit-and-miss affair. You're better off running Firefox or Chrome with their own integrated segregation facilities.
    The installer does NOT honour the choices you make. eg You de-select the various ZoneAlarm browser add-ins (toolbars, virtualisation etc), yet ZoneAlarm still installs them and integrates them.
    Finally, it eventually bogs the networking protocol stacks down so much that when traffic flows, it's glacial in pace and eventually Windows will "blue screen" and reboot.

    Checkpoint's customer support is a joke. If you actually manage to get someone, they only provide stock or "rote" answers. They don't appear to have the ability to analyse let alone resolve any real problems beyond "I can't install ZoneAlarm".

    In short, avoid this malodorous piece of software like the plague. Don't waste your money on this product, spend your hard-earned buckazoids elsewhere.

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  • 1.0 stars

    "Worst piece of software ever!"

    December 21, 2011  |   By johnm12345

    Version: ZoneAlarm Pro Firewall 2012

    Pros

    None - not a single good thing about this product

    Cons

    Quickly makes any computer that it's installed on worthless!!

    Summary

    I was a HUGE Zone Alarm fan and used it to protect every PC in my house for almost 10 years. It was simply the best firewall and threat protection software on the market and worth every penny. It was easily configurable for novice computer users, but also had plenty of advanced configuration options for more advanced users. In ONE single release (v10 - 2012), it is now the WORST software on the market. Get it together Check Point, you just lost another customer!

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  • 1.0 stars

    "Pure Junk, will break most Windows Systems"

    November 25, 2011  |   By tmarkoski

    Version: ZoneAlarm Pro Firewall 2012

    Pros

    Absolutely NONE, I would give it a ZERO Star rating but it doesn't appear that it's possible to do that.

    Cons

    Horribly broken installation, Unprofessional interface, Worthless as a personal firewall, bears no resemblance to what used to be arguably the best firewall available.

    Summary

    I HAD been a ZoneAlarm user since it first hit the market over 10 years ago.
    What CheckPoint has done to what used to be a stellar application should be considered a criminal offense.
    It is an insult to the millions of loyal customers.
    This setup is horribly broken. The app itself does not work as advertised and will hose your system.
    It is as if a used-car salesman become the product manager at Check-Point.
    The person in charge of this update should be fired IMMEDIATELY
    Avoid ZoneAlarm at all costs. It is PURE JUNK.

    As a professional developer I find the fact that CNET allows this for download inexcusable.
    I must now question the validity in ANYTHING that CNET says.

    I have now switched to Comodo.
    CheckPoint has blown it BIG TIME with this version.
    SO far, they don't appear to care that this newest version of the Firewall is pure junk.
    Customer service is nonexistent.
    Support is impossible as their Web Chat doesn't work and they don't allow new users to post on their forums.
    Support is limited to a 67 year old SysAdmin in Texas.
    I'm not joking, this is absolute truth.
    Yeah, I'm sure a 67 year old is really up on current software and technology. <rollingeyes>

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  • 2.0 stars

    "Great history of products, but not this one, yet!"

    November 12, 2011  |   By a6p7

    Version: ZoneAlarm Pro Firewall 2012

    Pros

    good objectives

    Cons

    bugs; you'll waste precious time trying to make it work

    Summary

    wait for the improved upgrades and then read about it again.

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  • 1.0 stars

    "Zone Alarm Will Not Stand Behind there Porduct"

    October 4, 2011  |   By peterlee4kc

    Version: ZoneAlarm Pro Firewall 2012

    Pros

    I like the program

    Cons

    I lost my cod key , i got a new computer and tried the code in the new one and it will not take, and Zone said thay could not find it. So now im paying for things and got nothing for it and Zone Alarm will NOT stand behind there Product...Rich...

    Summary

    If that can not stand behind there Co. then im done with them, and im going to write more reviews everywere i can...

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  • 1.0 stars

    "SUCKS WANG!"

    September 23, 2011  |   By VonRenchler

    Version: ZoneAlarm Pro Firewall 2012

    Pros

    Used to have great features, if not bloated and buggy

    Cons

    Crashes! Wont install as update withoiut massive damage.

    Summary

    At the risk of you discounting my review because of my language, it SUCKS WANG! Ive been playing with computers and softwares since floppies were the MAIN drive!

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  • 1.0 stars

    "Do NOT buy Zone Alarm."

    August 4, 2011  |   By St. Helena

    Version: ZoneAlarm Pro Firewall 2012

    Pros

    Prior year's programs were acceptable.

    Cons

    Current version is unacceptable.

    Summary

    I have used Zone Alarm for almost two years but their latest update slowed my computer to a CRAWL! I spent almost 1.5 hours on LiveChat with two different "customer service" reps but with no resolution. Neither rep showed any interest in solving the problem. I had to tell them multiple times what version I was on, my computer OS, even my chip speed. The most suggestions they made was reset defaults and then reinstall. So 1980's.

    They had a variety of excuses ranging from my version was not the latest - but their update program installed it - to they must have downloaded to me a dial-up version. Huh?

    Their chat system was horrible - giving me constant erroneous canned comments and the reps saying they were not getting my responses.

    The reps showed no customer service care and no technical expertise.

    I asked for my money back under their advertised guarantee but they said I did not qualify.

    I called my local internet provider and numerous members of that staff said they hear complaints regularly about Zone Alarm. They had me unistall Zone Alarm and install AVG Free. Now my computer is back to its old self and I am happy!

    I hope to save someone else from going through my unacceptable experience.

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Results 1-10 of 267

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