Webroot SecureAnywhere Complete 2012

Webroot SecureAnywhere Complete 2012

Editors' Rating:
4.5
Outstanding
Average User Rating:
3.2
out of 56 votes
See all user reviews

Quick Specs

Version:
8.0
File Size:
746.62KB
Date Added:
October 04, 2011
Price:
Free to try; 3-user, one-year subscription (14-day trial); $79.95 to buy (Buy it now)
Operating Systems:
Windows 7 32-bit/64-bit, Windows Vista 32-bit/64-bit, Windows XP 32-bit/SP 2/SP3
Total Downloads:
86,861
Downloads Last Week:
49
Product ranking:
Additional Requirements:
Not available

Editors' review

The bottom line: In a year of competitive overhauls, Webroot's SecureAnywhere stands out for being an entirely new program with the smallest installer around. Fast scans and a combo of competitive features and sharp performance make this the suite to watch in the coming year.

Review:
We hope you weren't a fan of last year's Webroot offerings. Or if you were, that you love to embrace change, because this year's Webroot home security suites don't even share the same name as the ones that came before. There's nothing to be scared of, since the results are nothing less than impressive.

Webroot has killed off its popular programs Spy Sweeper and Window Washer, and replaced Webroot AntiVirus with Spy Sweeper, Webroot Internet Security Essentials, and Webroot Internet Security Complete with Webroot SecureAnywhere AntiVirus, Webroot SecureAnywhere Essentials, and Webroot SecureAnywhere Complete, respectively.

These new programs are built on technology initially developed by other companies. A company called Usable Security, which specialized in identity management and passwords, contributed features now in SecureAnywhere Complete. San Diego-based BrightCloud brought domain and IP address classification, reputation, and scoring to the mix. The core of SecureAnywhere, however, comes from the U.K.-based Prevx.

While it may seem as if it would be extremely difficult to get such disparate tech to work smoothly together, Webroot has pulled off an impressive feat here, not only merging technologies but getting them into a tiny installer, supported by a clean interface, and accessed through smart features, all of which makes this a must-see paid security suite.

Installation
It's hard to understate how impressive the new Webroot installer is. It's so minuscule that you measure its size in kilobytes, not megabytes. You can e-mail it as an attachment; when was the last time you read that about a security suite installer? Weighing in at a featherlight 560KB, this stub installer winds up downloading and installing the full suite in under a minute.

Or, to put it another way, a high-resolution screenshot of the main interface is likely to be about 30 to 50 percent larger than the program itself.

The program's useful security features begin with the installer. If you click on "Change installation options" from the bottom of the installer window, for example, you can randomize the installation file names to circumvent certain types of infections that would look for names that are more obvious. Also, when you install, the suite instantly begins a scan. This first scan doesn't hang around long, completing for us in 2 minutes, 14 seconds in SecureAnywhere Complete, and in less than a minute in SecureAnywhere AntiVirus.

Interface
The key struggle for any security suite is that it must cram a vast range of features, options, and menus into a single window. SecureAnywhere does an admirable job of this arduous task, presenting the result in a color scheme of brushed metal with green highlights. This makes it easy to differentiate all the choices you have. Meanwhile, large buttons and sliders make changing settings simple.

The interface contains a left nav divided into five button-size tabs: Overview, PC Security, Identity and Privacy, Backup and Sync, and System Tools. At the bottom are simple text links to My Account, Settings, and Help and Support. The Overview window presents your security status as a large icon, green when you're safe and red when you're not. If you're in the red zone, a button appears that will attempt to fix what ails you with one click. You can also start a scan from the Overview tab.

The PC Security tab contains four horizontal tabs, for Scans, Shields, Firewall, and Quarantine, while the Identity and Privacy tab contains two tabs, one for the Identity Shield that looks for Web sites with phishing threats, blocks sites from creating high-risk tracking information, and looks at DNS/IP information to protect you against man-in-the-middle attacks. The other tab focuses on Password Management, powered by LastPass but baked into Webroot.

Backup and Sync requires you to download an additional module. System Tools looks like the PC Security window, with a four-tab spread. The System Cleaner includes a secure file shredder, while the System Control tab includes a sandbox for running suspicious programs safely. The Reports tab lets you dive into your security history, and the "Submit a file" tab is for sending questionable files to Webroot for security verification.

The uniformity of design and judicious use of white space render simple the otherwise challenging task of navigating through the dozens of options. Of course, figuring out those features can be another story.

Features and support
SecureAnywhere Complete offers a competitive range of features, although nothing stands out as remarkable. The important thing is that it's not underpowered when judged against the high-end, premium-level competition.

Threat detection comes courtesy of a cloud-based system. Again, this is not news in and of itself, as most security suites have been moving to at least a partially cloud-based model. Thanks to its Prevx core, though, Webroot has been able to make some interesting innovations. Webroot claims it has the world's largest database of malware. SecureAnywhere takes a file, creates a unique identifying number for it called a hash, and sends that to the cloud. If the file is recognized as safe, the cloud tells SecureAnywhere to allow it to proceed.

If the file is suspicious, the sample gets sandboxed and tested behaviorally, and a description of the behavior is sent to the cloud. The cloud then determines if it's safe or not. Webroot's goal is to automate the entire process, and keep its researchers from having to analyze samples. You won't ever see any of this exposed in the program, but it's important to note since it's an unusual model that's different from the researcher-reliant models of Webroot competitors.

Trojans, keyloggers, and other similar threats get blocked generically, also a unique approach, according to Webroot. So, ideally, what you wind up seeing when a threat is encountered is nothing. In practice, no protection net is foolproof, but as you'll see in the Performance section of this review, SecureAnywhere has scored well in early tests.

You can run on-demand scans that can be configured to focus on specific drives, folders, or file types, and change heuristics settings based on how a file is introduced as well as to be more aggressive or more passive; and the program has its real-time protection shield running by default.

There's also a silent gaming mode, although we found during our tests of the program that it was remarkably silent, even without activating the gaming mode. There's a smart sandbox for running any file you want in a safe, walled-off garden. Likewise, there's a System Process control panel so that you can monitor or block any active system process. Of course, this is really a power-user tool. The last thing you want to do is go in and block your svchost.exe or something else equally important.

Other ancillary local security features include attachment scanning for instant messages and e-mails; a submission window for sending suspicious files to Webroot; and decent although not robust system logs. One clever feature was an option, enabled by default, to type in a Captcha code before disabling any security feature. That ensures that the suite can't be crippled without human interaction.

SecureAnywhere Complete also comes with Web link scanning, rating, and blocking, but only in Firefox or Internet Explorer, and only via Webroot's add-on. As Google Chrome usage continues to skyrocket, this kind of browser-specific approach, as opposed to browser-agnostic, will not do any security company any favors.

There are other features that make this suite attractive. The Identity Shield keeps an electronic eye out for online phishing threats and man-in-the-middle attacks, and it performs site verification when resolving URLs. It also prevents programs from accessing protected credentials. One thing that's interesting about how the new suite works is that although it's all cloud-based, it has an aggressive offline mode to protect you from threats, like contaminated USB sticks, when not connected to the Internet.

There's a password manager, 10GB storage for backup and synchronization, and free included Mobile Security for Android and iOS devices. The mobile apps include options like secure browsing, call and SMS blocking, SIM card locking, file and password sync, and options to remote locate, remote lock, and remotely data wipe.

In the pile of ancillary tools, one is glaringly missing for a premium product: parental controls. The firewall bolsters an acknowledged weakness in the default Windows 7 firewall, that it doesn't offer much in the way of outbound protection.

On top of all the above, Webroot now offers cloud management for remotely viewing and configuring the security statuses of multiple PCs. As we said, it's massive list of features. All of them worked decently, and were solid tools to have for the premium price.

Performance
Because of the lag in threat detection benchmarking between when a program is released and when test data becomes public, we often report on the previous year's test results here. However, SecureAnywhere is a completely different program from what Webroot offered last year, so it would be unfair to mention those results. However, we will note that because SecureAnywhere has spent very little time in real-world test situations, we're inclined to give it a lower score in this area until more test results are available.

That being said, CNET has learned that Webroot SecureAnywhere AntiVirus 8 scored extremely high in several key threat benchmark tests conducted by AV-Test. These tests were real-world replications, and included detection of recent representative malware, which looks at the overall malware scene, and detection of prevalent malware, threats that are new in the past two months. SecureAnywhere notched very few false positives. These marks bode well for the new Webroot. As more results get released, we'll update this section and revise Webroot's score, if appropriate.

The initial scan on a real-world computer averaged around 1 minute, 14 seconds. Subsequent scans, even Deep scans, generally finished in under 60 seconds. These are extremely competitive times.

Since SecureAnywhere Complete shares an engine with SecureAnywhere AntiVirus 8 and SecureAnywhere Essentials, CNET Labs benchmarked all three. Note that while last year's benchmarks were tested on the basic installation of Windows 7 x64, CNET Labs is now using a Windows 7 x64 test bed running Service Pack 1. So while results are more comparable than they would be with, say, a Windows XP computer, there's still a notable difference between the test computers.

CNET Labs found that SecureAnywhere's impact on shutdown time was tiny, that scans were blazing fast--although not the absolute fastest that we've encountered this year--and that across the board, in-use system performance impact was better than average. Not too shabby for a roots-to-leaves makeover. The only benchmark that gave us pause was system startup times. While the basic SecureAnywhere AntiVirus version had a tiny impact on system boot time, the Essentials and Complete versions added around 50 seconds each to the boot cycle.

Security program Boot time Shutdown time Scan time MS Office performance iTunes decoding Media multitasking Cinebench
Unprotected system 40 6 n/a 395 120 342 17,711
Average of all tested systems (to date) 66.3 15.1 1,062 414 125 347 17,112
Webroot SecureAnywhere AntiVirus 8 50.4 12.9 579 403 125 344 17,058
Webroot SecureAnywhere Essentials 8 88 11.3 575 412 125 343 17,253
Webroot SecureAnywhere Complete 8 88.6 13.1 676 403 124 346 17,199

Note: All tests measured in seconds, except for Cinebench. On the Cinebench test, higher numbers are better.

Except for the impact on boot time by the two premium suites, Webroot has some of the best system impact benchmarks we've seen so far. The threat prevention benchmarks look good so far, but we must caution that what we've seen is merely a preliminary glance at one lab's results. Because there are so many variables that can go into determining whether or not a suite is effective at stopping threats--its core feature--we are extremely hesitant to rely on results from fewer than two labs, and we prefer three.

Nevertheless, things do look good for Webroot's SecureAnywhere revamp on the benchmark front.

Conclusions
Webroot has gone from being a midlevel competitor to possibly one of the best suites out there. The impact on your computer memory is remarkably low, you could easily beat the installation process in a staring contest it's so fast, and the features are solid and work well even for a high-end premium security suite. The integrated mobile support bodes well for the future, too. The lack of parental controls is annoying at this price point, and we'd like to see less of an impact on boot time, but overall Webroot now bears careful watching.

Publisher's Description

More Products to Consider

All User Reviews
  • All Versions:

    3.2

    out of 56 votes

    • 5 star: 19
    • 4 star: 12
    • 3 star: 4
    • 2 star: 3
    • 1 star: 18
  • Current Version:

    3.3

    out of 31 votes

    • 5 star: 13
    • 4 star: 5
    • 3 star: 1
    • 2 star: 2
    • 1 star: 10
  • My rating:

    0 stars

    Write review

    Results 1-10 of 13

  • 3 stars

    "Seems like a good product, but I'm not sure"

    February 28, 2014   |   By chopperdcat

    Version: Webroot SecureAnywhere Complete 2013 8.0.2.118

    Pros

    Nice, fast online backup

    The lightest AV I've ever used. Absolutely no impact on system performance

    Scans entire computer in under two minutes

    Cons

    I cant figure out how this program works, or how to effectively test it.

    The price tag.

    Measly two week trial, need more time if i'm going to invest $80.00 in a fairly new, unproven technology.

    Summary

    Webroot no longer takes part in AV test dot org, Reps say its due to their product not being a traditional AV scanner and therefore should not, and cannot, be tested like traditional AV products..Skeptics say it's due to poor detection rates, whatever the case I like this product and I think Webroot is the wave of the future, just wish I could have it longer, two weeks is not enough to be convinced

    Updated on Mar 2, 2014

    I tested this product with 122 in the wild viruses on a test machine and Webroot only picked up 84 on an on demand scan, two required permission to access registry (which I denied) and the last one, win32:Delf-SQL TROJ slipped by and rendered my computer completely unusable, forcing me to reformat my hard drive. Its too bad, I really wanted to like this program, but right now it's just not ready for prime-time

    On a side note, Avast free detected and quarantined all without incident while Panda Cloud Free missed only three..

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  • 1 stars

    "PRICEY BUMMER"

    January 23, 2014   |   By meathook666

    Version: Webroot SecureAnywhere Complete 2013 8.0.2.118

    Pros

    Seemed to work great at first - removed possible threats and increased performance... but...

    Cons

    ... a couple days after installing, Windows 7 would only reboot in a temporary profile. Tried uninstalling and profile still wouldn't come back. Had to restore operating system to a date before Webroot installation. No more Webroot for me!

    Summary

    Not worth the price. Basically, the old "bait and switch."

    I believe most viruses on PCs are created by the hacks at virus protection companies. Any knucklehead can create a Windows virus. I recommend sticking with Mac, but if you can't, find a virus protection other than Webroot.

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  • 3 stars

    "Okay but can't uninstall Web URL Filter"

    December 19, 2013   |   By Anonymous35

    Version: Webroot SecureAnywhere Complete 2013 8.0.2.118

    Pros

    1) Super fast so you can run it each time you log off the internet. 2) Very dynamic interface -- a lot of choices under advanced settings 3) pretty much self-explanatory 4) Quick access to guide

    Cons

    1) Goes from 35% checked to 70% checked in a split second. Seems to check different sections during each run. 2) Webroot URL application rates my own Bravenet ad-free websites low scores. These are self-written websites and mostly just wordy articles, so what's unsafe? Must be because I'm a free-lance writer, not a corporation. 3) Support is kind of flimsy. 4) Doesn't have very good uninstall options. 5) When it warns against a page and you allow it to shut down, it closes all the other webpages.

    Summary

    I've only had Webroot for a few months. It is okay, I'm not sure it is catching everything, but it hasn't deleted anything important yet. I don't understand all the terminology too well.

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  • 2 stars

    "Didn't Detect Serious Malware"

    November 29, 2013   |   By kudzaidotnet

    Version: Webroot SecureAnywhere Complete 2013 8.0.2.118

    Pros

    Fast Scanning
    Sometimes Detects
    Unobtrusive

    Cons

    Didn't do its job for me. Now reaping
    Detects infected USB Flash as Clean

    Summary

    I purchased Webroot secure anywhere, and recently have been infected with a virus which corrupted all my Microsoft word .doc files. The virus adds the extension festaazulcorrupta onto every doc or docx or xls file. Webroot didn't detect it. Also there is another virus which came onto my SD card which add 2 folders titled:

    Hot Fotos
    My Musik (2013)

    When i right click and scan the SD card, its still being found as clean. This was very disappointing. When i bought it, it was rated as #1 by Cnet. Now I'm upset. Should just stick with Norton since its been around for long. Now busy downloading alternatives

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  • 1 stars

    "Don't touch it with a barge pole!"

    November 06, 2013   |   By parkyathings

    Version: Webroot SecureAnywhere Complete 2013 8.0.2.118

    Pros

    None at all

    Cons

    Webroot deletes files created by other software. There is no warning and no explanation. All you know is that software you have had for years suddenly starts going wrong and it can take you ages to figure out that its this crappy thing that's messing you up.

    If you have not yet downloaded, don't. If you've got the trial, bin it and get something else. If you've already parted with your money, you can partially salvage the situation by....
    Click on Identity Protection
    Click on the cog wheel to the right of Identity Protection
    Click on the Application Protection Tab
    Locate all your favourite software and click the Allow buttons

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  • 5 stars

    "Installs and runs smoothly"

    August 27, 2013   |   By -wbm

    Version: Webroot SecureAnywhere Complete 2013 8.0.2.118

    Pros

    Just no problems. Have been using for about two months. There is little to change from the default installation.

    Its ability to stop Malware is only know three ways: Initial scan, any problems later, and reports from quality lab tests. So far it has passed all three.

    Cons

    None, I'm a happy camper.

    Summary

    I'm a happy camper.

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  • 5 stars

    "Easy to set up and manage account."

    July 30, 2013   |   By choog8

    Version: Webroot SecureAnywhere Complete 2013 8.0.2.118

    Pros

    Very light on system resources, fast scans on basic computers, stays up to date with cloud resources, it actually works for people with basic needs.

    Cons

    I have been using Webroot for 2 years now. I installed it on every machine I own. Did have a problem with brothers computer when it installed but I'm pretty sure it's because he had a lot of garbage he downloaded of the internet.

    Summary

    Webroot is a really good solution for people with integrity on the internet. If you are not downloading stuff you shouldn't be downloading, Webroot will make sure you stay protected at all times. I'm not sure why people are saying it's pricey, I picked it up the first time for around 40 dollars. The second time I picked it up at Best Buy as their deal of the day for 10 dollars. You just have to know how to shop. The end.

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  • 3 stars

    "Good until you want to uninstall--then it's HELL!"

    July 03, 2013   |   By chasmanIII

    Version: Webroot SecureAnywhere Complete 2013 8.0.2.118

    Pros

    Runs well, but since I'm not an expert, I can't give a detailed report.
    No complaints, though.

    Cons

    The BIG problem came when I decided to try another program after my subscription expired. I kept getting annoying pop-ups...very frequently. I finally got sick of the pop-ups and uninstalled Webroot Secure Anywhere. That DID NOT STOP the Pop-ups! I can't get rid of them and they are very annoying.

    Summary

    This think is rude and annoying. It may work, but any company that sells a product that keeps hounding and annoying you after you have decided to end "your relationship" deserves to be punished for their bad behavior!

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  • 1 stars

    "DO NOT USE!!!"

    June 23, 2013   |   By scanner1132

    Version: Webroot SecureAnywhere Complete 2013 8.0.2.118

    Pros

    NONE!! NOTHING PRO ABOUT IT!

    Cons

    Webroot SecureAnywhere Complete 2012/13 IS NO GOOD AT ALL AS FAR AS REMOVING SPY COOKIES AND REGISTRY MALWARE OR ROOTKITS.

    Summary

    TO MUCH MONEY FOR WHAT YOU GET, WHICH IS NOTHING. WEBROOT SPY-SWEEPER USE TO BE THE BEST. I COULD USE SPY-SWEEPER AND IT WOULD FIND ANYTHING AND EVERYTHING. I PURCHASED THE Webroot SecureAnywhere Complete 2012 AND IT COULDN'T FINT ANYTHNING. I KNEW I HAD A VIRUS, MALWARE, ROOTKIT OR SPY COOKIES BECAUSE MY COMPUTER WAS ACTING STRANGE AND MY WEB PAGE WAS AS WELL. I DOWNLOADE A FREE VERSION OF MCAFEE STINGER AND RAN IT. WHEN IT WAS THROUGH I HAD 24 SPY COOKIES, 2 MALWARES IN MY REGISTRY. I USED THE MCAFEE TO CLEAN UP THE PROBLEMS AND NOW MY COMPUTER RUNS GREAT AGAIN. " CAUTION " ALWAYS BACK UP YOU PICTURES, DOCUMECTS, MUSIC OR ANYTHING YOU WANT TO SAVE TO AN EXTERNAL HARD DRIVE OR BURN TO DISC. I DON'T KNOW WHY WEBROOT GOT AWAY FROM A GREAT THING TO GO TO SOMETHING AS SORRY AS THEY HAVE NOW.

    Updated on Jun 23, 2013

    I MEANT TO SAY MCAFEE STINGER WHICH IS A FREE TRIAL AND DOWNLOAD LOAD. JUST GOOGLE IT.

    I ALSO MEANT TO SAY FIND , NOT FINT.

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  • 5 stars

    "Small, fast, efficient, but pricey."

    June 17, 2013   |   By LazyJones1

    Version: Webroot SecureAnywhere Complete 2013 8.0.2.118

    Pros

    Tiny, quick, does what you want it to do.

    Cons

    Sometimes a little over-zealous. Pricey.

    Summary

    If you can live with the price, and an occasional false positive (better safe than sorry, right?), this is definitely a wonderful package.

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  • Results 1-10 of 13

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