VoxOx 2.5 - Free download and software reviews - CNET Download.com

VoxOx

CNET Editors' review

What if Digsby and Skype merged into one seemingly all-powerful VoIP and messaging communications tool is the question that VoxOx seeks to answer. VoxOx's many features have not yet been seen in one package, and version 2 of the program introduces even more features. Whether their execution suits your needs may be another matter.

VoxOx 2 offers all that came before, and more. It's got multi-protocol chat, social networking support, and Web mail integration. It also offers a telephony service that includes call encryption, mobile-to-mobile calls initiated by either SMS or via a Web site. New in this version are a free personal assistant for recording, forwarding, routing, and screening calls, inbound and outbound fax management, Facebook and MySpace IM support, a reworked contact manager that attempts to merge your contacts from their disparate sources, and stronger back-end support. Users have been promised that new servers can handle the workload asked of them.

You can share files up to 100MB via an internally-generated download link that can then be shared via e-mail or instant message. This is different from the direct support of most IM clients, but that file size bump is hard to ignore. There's mobile access, too, for those who use a mobile browser, iPhone, or WAP. The call quality on the Callback feature, where you initiate a long-distance or international phone call from your computer or SMS, was clear and crisp.

The Personal Assistant is the big new feature in this version, and for users who need to manage multiple phone numbers, it's a killer. You can redirect calls based on which number you want to be reached at first, and by who's calling you. You can record calls as they occur, or listen to messages as they're being recorded. You can also transfer a live call from a landline to a mobile number and not lose the call.

The interface has received an overhaul, and in general it's better. One drawback is that while many options are available from the Settings menu, not all of them are. Some you need to go to different parts of the program, such as altering IM fonts. Using VoxOx's phone features requires points, and users are given 120 points/minutes to get started. With an overwhelming feature set, VoxOx continues an uphill climb against better-known competitors or those who focus on a single feature, but it's hard to ignore the appeal of what's offered.

Publisher's Description

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All User Reviews
  • All versions:

    2.9 stars

    out of 53 votes

    • 5 star: 13
    • 4 star: 9
    • 3 star: 7
    • 2 star: 9
    • 1 star: 15
  • Current version:

    2.1 stars

    out of 8 votes

    • 5 star: 1
    • 4 star: 1
    • 3 star: 1
    • 2 star: 0
    • 1 star: 5
  • My rating:

    0 stars

    Write review

Results 1-8 of 8

  • 1.0 stars

    "Hugely disappointing"

    July 8, 2012  |   By RobinsonReubinPolardy

    Version: VoxOx 2.5

    Pros

    none whatsoever

    Cons

    for a company that has been at this for a few years they still have yet to get even the basics right - like their software, their website, logging on (they allow an underscore in user name but website log on text box only acccepts underscores if you paste them in from note pad - not your keyboard - how many regular users are going to figure that out?) and SMS verification.

    tried many combos to no avail: Vista, Server 2008, IE8. Firefox 12, Opera 11, nothing out of the ordinary.

    I so wanted to centralize my "front door" with this company. Currently Vonage simulrings and does my forwarding to Skype (which has a mobile app), Cell phone, etc... costly and no SMS) but I need this to really work well with simple voice.

    Not for serious users who expect a level of quality - like a functional website or phone calls that go through or do not drop.

    Summary

    Too many bugs, low quality, a good little toy for centralizing your twitter and emails Facebook etc... (but so many other apps do that already)

    One day someone will incorporate a good quality product that negates having to use Vonage and Skype and other apps and products.

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  • 1.0 stars

    "Signed up, credit cd charged but no credit on acct"

    November 11, 2011  |   By nomadsurf

    Version: VoxOx 2.5

    Pros

    None so far

    Cons

    Submitted 2 messages to support re: missing credit. Got one generic reply and tried to call a number on the website and was told I had the wrong number. When I asked what company I called, the person finally admitted it was a different dept in the company that only handles corporate accts and they couldn't help me. It's been 2 weeks and still no credit on my Voxox account or resolution.

    Summary

    If you're looking for a Skype alternative for landline calling or virtual phone number for people to call, don't bother. It's a waste of time.

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  • 5.0 stars

    "love translation feature"

    April 6, 2011  |   By rafi_cab

    Version: VoxOx 2.5

    Pros

    my sister told me about their translation features and they are really cool. our famly is in spain and i can type in english and my cousins type in spanish on facebook, and voxox translates right away. works for texts too. awesome.

    Cons

    i only use it for translation and it works great - so no prob

    Summary

    good stuff if you have family in other countries

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  • 1.0 stars

    "GREAT APP POOR SUPPORT"

    April 1, 2011  |   By mangezi

    Version: VoxOx 2.5

    Pros

    Good marketing of a good idea.

    Cons

    Downloaded VoxOx and signed up and bammm! I couldn't.... can't sign in. Tried writing them for support about 10 days ago and still waiting. Should not have come to us in the first place. I will better enjoy my Skype.

    Summary

    Those who haven't heard about VoxOx are better that way and those who were about to join it, please don't and those who downloaded and joined, well... we are cursed! (Forced to give them that star, wish you had stars on the negative side would have been happier clicking -5!!!!)

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  • 4.0 stars

    "Really Cheap International Calls"

    March 30, 2011  |   By TruesGlobe

    Version: VoxOx 2.5

    Pros

    Their international calling rates are lower than anything I've seen- half a cent to call Hong Kong mobiles?! You also get free in-coming calls with pretty good sound quality.

    Cons

    Hard to figure out the little features, I know I can hook up my VoxOx number to my cell and do a bunch of other things with the voicemail, I just don't want to take the time to figure it out. Found a bug when I tire to upload a recording too.

    Summary

    Like VoxOx so far for the calling features. When it's out of beta maybe I'll go for theĀ  5 stars.

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  • 3.0 stars

    "Sucksssssssssssssss"

    March 25, 2011  |   By freewolf-1

    Version: VoxOx 2.5

    Pros

    It Good Works

    Cons

    When I Call VoxOx From My CellPhone The VoxOx Number Was Not Working.

    Summary

    Maybe Somebody Can Try To Get To Working It A Waste.

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  • 1.0 stars

    "sucks hardcore ;("

    March 15, 2011  |   By shanedragon

    Version: VoxOx 2.5

    Pros

    neat idea
    cool free services. If they worked.

    Cons

    No customer service. None. Nada.
    Laggy software that crashes.

    Summary

    I was about to become a big fan of Voxox when I started using it. Then all of a sudden my account was locked right after I added funds to my account.

    Numerous attempts to reach their customer service have gone unanswered. Even finding a way to contact the company to voice an issue ended up being a lesson in internet gymnastics.

    I might have given them a chance if they would have gotten back to me quickyl with some kind of explanation but it's been a month and I still cannot access my account nor have I heard one word from their support team.

    Stay away, very, very far away from them. Sure skype has it's issues but AT LEAST SKYPE WORKS!!!

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  • 1.0 stars

    "A mountain of bugs, and it just gets worse"

    March 4, 2011  |   By nicmart

    Version: VoxOx 2.5

    Pros

    Nice idea. With the death of Gizmo there is a need for free-standing Voip apps.

    Cons

    Using VoxOx is like trying to stop leaks in a ****: a dizzying array of bugs exist. It has gone through many iterations, but it only gets worse.

    Summary

    Too many problems to waste time on.

    Updated on Aug 1, 2012

    According to the cnet censors, the little Dutch boy couldn't be a hero by putting his finger in the *****.

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Results 1-8 of 8

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