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Publisher's Description
From Softroute:
VoIP service software for pc to phone voice calls, mobile voip calls, web calls, and click to call from browser. VoIP service also include US & Canada phone numbers, local phone plans, long distance and international calling plans. In additon to pc to phone service, Vbuzzer also allows the use of its VoIP service with regular phones, which requires to buy a VoIP phone adapter and connect one end to broadband internet router and the other end to regular phone device. Canada local phone plans includes major Canadian cities Toronto, Ottawa, Montreal, Vancouver, Calgary, Edmonton etc. For each city users can have local phone service at $50/year. US phone numbers are avaliable for major US cities. Long distance calling plans are avaliable for US, Canada, and many other countries.
What's new in this version: Version 2.5.250 enhances VOIP service for UAE and Oman, supports multiple IMs with MSN, Yahoo, AIM, ICQ import contact from Outlook and Outlook Express.
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All versions:
2.6 starsout of 22 votes
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Current version:
1.2 starsout of 5 votes
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My rating:
Write review
Results 1-5 of 5
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"VBuzzer's (Softroute) deceptive marketing practices"
Version: Vbuzzer Messenger 2.5.284 beta
Pros
Absolutely nothing about this company is praiseworthy. They are scum and their products reflect this.
Cons
They charged my credit card illegally as well as deceived me on their misleading marketing emails about giving away free $5 of calling. Needless to say, there was nothing free about it.
Summary
They asked for my credit card to prevent people from opening multiple fake account (which seems reasonable at face value) but then charged my card without my knowledge or consent. They then refuse to refund my money on the grounds that I had used the free $5. They say that my account gets auto-recharged with money they put in from my credit card so that I can make more calls. This is supposedly done for the customer's convenience! Isn't that just amazing?! They charged my card without my permission or knowledge and it is supposed to be good and convenient for me. In fact, that is quite a convenient and illegal way for Vbuzzer to generate revenue. There is no way on the VBuzzer site to stop these auto-recharges.
In accordance with the Privacy Act, I requested Vbuzzer to remove my credit card from their servers immediately, which they have not done nor have they replied to my request. -
"Complete SCAM... Stole money from me."
Version: Vbuzzer Messenger 2.5.284 beta
Pros
Nothing... I don't know what they are, charges appeared on my card from their company, they WILL NOT respond to me or refund my money.
Cons
I will be getting a lawyer and figuring out how they can get away with this.
They banned my email address so now I cannot get a hold of them. Wicked thieves!!!Summary
SCAM!!! CNET BE AWARE. THIS COMPANY IS A FRAUD AND WILL BE CHARGED WITH IT. SPREAD THE WORD, BE CAREFUL!
Now my fight begins to get back the money they stole from me. -
"Be careful before giving them your credit card details"
Version: Vbuzzer Messenger 2.5.284 beta
Pros
None worth mentioning
Cons
these guys cannot be trusted
Summary
Whatever you do, don?t opt for the monthly plan ? the only way you can do this is by authorizing an automatic recharge on a monthly or bi-monthly basis. When you sign up they tell you that you can cancel the plan when you want. But when you actually get around to doing it there is nothing more difficult. I had to try to contact them repeatedly by email and after taking their sweet time with it they dropped the bombshell ?this is an annual contract and you cant cancel it ? if you really want to cancel there is a cancellation charge of 39.99!?
Honestly I went through the terms a couple of times before subscribing and nowhere had they mentioned anything like this. I am sceptical of companies as it is but I never expected barefaced fraud like this from a seemingly reputable company. Desperate times perhaps but totally unethical/ illegal in my view.
My credit card issuing bank was nice enough to block them from endless recharges but they had to issue a new card to do this, totally needless expense for the bank. Apparently this was not the first time they had such a complaint.
My sincere advice is not to touch them with a barge pole. -
"It doesn't work in windows 7"
Version: Vbuzzer Messenger 2.5.284 beta
Pros
when it works it is cost effecive fax software.
Cons
No windows7 seven version, I've heard it coming last time they said two more weeks, it's going on a month.
Summary
It does what it says it will do, gotta watch prices as mentioned in the other reviews.
I'd be happy if they'd update the version... -
"NOT FREE read fine print"
Version: Vbuzzer Messenger 2.5.284 beta
Pros
DONT SEE ANY
Cons
WHY PAY $50 FOR PHONE SERVICE WHEN I GET THE SAME SERVICE FOR $30 THAT INCLUDES LONG AND LOCAL INTERNATIONL VOICE RECORDING 3 WAY AND CALLER ID. CNET REVIEWS ARE GETTING TERRIBLE
Summary
Notice a theme to al these co called "free" pc-phone calling? only the software is free the service isn't and those that are have a catch to them such as alotted time ads and so on there is no "free" pc-phone service
Results 1-5 of 5
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