The Ultimate Troubleshooter

The Ultimate Troubleshooter

Download Editors' Rating:
4
Excellent
Average User Rating:
3.0
out of 55 votes

Quick Specs

  • Version:
    4.92
  • Total Downloads:
    68,222
  • Date Added:
    March 09, 2010
  • File Size:
    23.82MB
  • Downloads Last Week:
    38
  • Operating Systems:
    Windows 2000/XP/2003/Vista/Server 2008/7

Editors' Review

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The Ultimate Troubleshooter aims to help computer users detect and avoid the problems that plague their system. By acting as a coach and healer, this program wants to do it all. Despite strict trial limitations, we found it delivered.

Ultimate Troubleshooter's interface is a little crowded, with the majority of the display taken up by a screen outlining the programs and whether they are a threat. Around this box are several smaller ones, showcasing performance, diagnosing problems, and giving solutions. The main screen can be toggled between different tabs showing the user Tasks, Services, and Startups. Once a user learns what each box does, the program is simple and refreshing. If a problem is found, it goes at the top of the list. By clicking on a problem file or program, a plainspoken diagnosis is given, including (at least on the issues we tested it with) illuminating history, reasons for the occurrence, and what to do to solve the problem. Below this, simple step-by-step instructions tell users how to isolate or eliminate the problem.

You won't be able to see the diagnoses and solution information for all issues with the trial version, which is also limited to 10 uses. You have to purchase the program to access all data. Even so, during our brief glimpse of Ultimate Troubleshooter we found a unique product that helped solve problems by speaking a language every computer user can understand. We recommend this download for anyone looking to quickly identify and fix system issues.

 
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Publisher's Description

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User Reviews
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Results 1–10 of 24

1 stars

"Don't waste your money on this scam"

November 16, 2013  |  By moorpheus2

 |  Version: The Ultimate Troubleshooter 4.92

Pros

The program was good way back early in this century. Useful. Could be highly useful now but latest version was in 2007-8.

Cons

They take your money but don't provide service. Last version was 2007-8 although supposedly there have been upgrades to their database. Who knows?

I haven't been able to activate for years (changed computers) and kept paying them for nothing.

They do not EVER respond to questions and no one helps. And with years of paying and not getting upgraded, they are fast enough to demand money!

Summary

Stay away from this scam. It's good, but old and outdated. The people who developed this apparently moved on and passed their client list to someone else.

If you DO buy it, it will not damage your computer but there must be something out there that's better than this.

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4 stars

"Clear, detailed, useful information"

August 29, 2013  |  By LorenzoJM

 |  Version: The Ultimate Troubleshooter 4.92

Pros

TUT offers a wealth of clearly defined useful information on every single thing running on your computer. This information is accompanied by in depth recommendations for what you should keep and what you probably should not with step by step solutions for troublesome programs. The user has complete control and nothing is done automatically without your input.

Cons

Had let TUT elapse for awhile so can't speak to the current frequency of updated info but I find even the "unknown" listings useful.

Summary

Great Must Have Utility

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1 stars

"Do not buy or update your subscription"

July 08, 2013  |  By sophie1000

 |  Version: The Ultimate Troubleshooter 4.92

Pros

*Used* to be a good programme. Legacy features can still be helpful. Do not, however, spend money on this for the reasons stated below (and by others).

Cons

All support has ceased, though Answers that Work will take your money.

I had this programme installed for several years; then allowed my subscription to lapse over three years or so.

I renewed my subscription in June 2013. No updates, no responses to unidentified tasks; no responses to emails.

I have now opened a dispute with Paypal. I may not get my money back, but I might at least get Paypal to close down their account.

Summary

Company are now taking money for nothing.

Avoid!

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1 stars

"No Update for windows 8"

January 07, 2013  |  By cbsimkins

 |  Version: The Ultimate Troubleshooter 4.92

Pros

none, it is dead, dead, dead.

Cons

No update and diagnostic is useless.

Summary

This was a good product, used it with Windows 7. Switched to Windows 8 and new computer and will not load. It says to update drivers and links to website, but drivers are not available on website. I assume all are dead at site.

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1 stars

"NO SUPPORT"

December 23, 2012  |  By laineybirdy

 |  Version: The Ultimate Troubleshooter 4.92

Pros

This was a good product that I used for several years.

Cons

I purchased a new computer, tried to reinstall the product to no avail. Contacted them several times but never received a response. If you look at their website, there are no recent dates for anything - no indication for support for Windows 8, etc. and no way to contact them - they simply do not answer. They will take your money but I'm not willing to take the chance that the product is updated for Windows 8 because there is simply no information and there is no one to ask because they don't return emails.

Summary

Can't trust that you will get a product that is up to date and that will be kept updated.

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2 stars

"PROGRAMME IS NOW TOTALLY UNSUPPORTED!"

August 25, 2012  |  By mikepenk

 |  Version: The Ultimate Troubleshooter 4.92

Pros

I've used this software for a number of years and initially felt it was very effective at analysing the value of Tasks, Services and Start Ups.

Cons

Unfortunately,support for it has gradually dimished to the point now where it is hardly, if ever updated, despite feeding back previously unrecognised software for review. Emails seeking support are never answered, nor are emails addressed to their 'sales'. I'm afraid they are now taking your money under false pretences.

Summary

SAVE YOUR MONEY FOR SOMETHING THAT SOMEONE STILL BELIEVES IN! THEY HAVE INDEED LOST INTEREST.

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3 stars

"FRUSTRATING!!!"

August 14, 2012  |  By pjohnson301

 |  Version: The Ultimate Troubleshooter 4.92

Pros

I love this program, I can delete and disable things that are bogging down my memory, it's something I use almost daily HOWEVER....

Cons

had to get a new computer and needed my subscription info. Went to website, looked a long, long time to find any contact of any sort, found one email address but no response and can't find again. Clicked option to have info sent to reinstall, link doesn't work, tried it over and over, I'm so angry that there is no contact info, (intentional so you'll just buy another out of frustration??) Also, this year, they automatically took renewal fee out of my bank acct., I didn't sign up for that!?! Also, could never forward questional tasks that is an option on the program, it has never worked for the 5-6 yrs I've had it.tHIS IS NOT A FREE SERVICE, BUT SERVICE IS MISSING.

Summary

PLEASE SOMEONE TELL ME HOW TO CONTACT!!!

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4 stars

"Great Product - SORRY Owners (merely Thieves and Liars)"

June 03, 2012  |  By randall7

 |  Version: The Ultimate Troubleshooter 4.92

Pros

Good if you are living in 2005

Cons

NO updates, NO customer service,

Summary

I wish someone would purchase the rights to this product or copy the capabilities into another product.

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1 stars

"AVOID! AVOID! AVOID!"

May 24, 2012  |  By mick2222

 |  Version: The Ultimate Troubleshooter 4.92

Pros

Originally, I found this program to be invaluable, as it informed me with well-written reports, allowing me to make informed decisions when tweaking my computer (as opposed to letting computer-tuning programs run wild).

I used to LOVE this program, and was a loyal user for many years.
And I still want to be...

Cons

Over time, the advertised updates became sporadic, and are now nil.

Customer support is also nil (my communications them are never answered).

In desperation, I prematurely renewed my subscription (resulting in two concurrent subscriptions) which gave NO benefit, at all!

Summary

A pity, but it is now hopeless.

Updated on Jun 23, 2012

The updates are back!

I really DO love this program so much, that I renewed it, when TUT informed me that my original, annual subscription was expired. And I confess, that this was an act of blind devotion!


The Timeline, thus far:

16 June 2012 - I renewed my subscription.
16 June 2012 - I Emailed TUT Central, its list of "Unidentified Tasks".
24 June 2012 - TUT Central updated my installation to "DB Version 22 June 2012" status.
24 June 2012 - I now, no longer have any "Unidentified Tasks".


And this is a great confidence booster, because previously, for several years, TUT Central was not responding to my Emailing its list of "Unidentified Tasks".

I do hereby renounce my preceding, "AVOID! AVOID! AVOID!" heading.

mick2222

Updated on Oct 6, 2012

The updates are back, and I downloaded another one today (7 October 2012).

This is their update summary (thus far) for 2012...


Saturday 6-Oct-2012
Update (Database update - 12 new entries)

Saturday 29-Sep-2012
Update (Database update - 5 new entries)

Friday 22-Jun-2012
Update (Database update - 5 new entries, 2 updated entries)

Saturday 16-Jun-2012
Update (Database update - 6 new entries)

Saturday 9-Jun-2012
Update (Database update - 5 new entries)

Saturday 26-May-2012
Update (Database update - 5 new entries, 1 updated entry)

Saturday 19-May-2012
Update (Database update - 5 new entries)

Saturday 12-May-2012
Update (Database update - 5 new entries)

Sunday 6-May-2012
Update (Database update - 8 new entries, 1 revised entry)

Sunday 18-Mar-2012
Update (Database update - 9 new entries, 3 revised entries)

Saturday 4-Feb-2012
Update (Database update - 6 new entries, 1 revised entry

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2 stars

"They've lost interest, haven't they?"

April 09, 2012  |  By avhfj

 |  Version: The Ultimate Troubleshooter 4.92

Pros

I've been a loyal user of TUT for several years now, and used to find it an excellent source of info and an inspirer of confidence that my system was running reasonably efficiently and was not compromised.

Cons

But that is less and less true. The principal evidence is the ever-increasing number of items which appear with the status "Unknown". My system is reasonably bog-standard, and those items I've added which aren't I know about myself, generally speaking. Also, the recommendations for dealing with some of the hyper-intrusive programs often don't work anymore, or are immediately bypassed by the software house. For example, the instructions for dealing with Adobe Speed Launcher reference Acrobat 7. Acrobat 7 was released in January 2005 - seven years ago.

Summary

TUT gives the impression of a brilliant idea, who's inventor has completely lost interest: he or she is just collecting license fees from an ever-more disappointed clientele. The comments in many other CNET reviews about lack of service support that conclusion. I shan't be renewing by licenses when they expire.

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Results 1–10 of 24

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Full Specifications

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What's new in version 4.92
Version 4.92 has more tasks write-ups plus additional display changes for Windows 7.
General
Publisher AnswersThatWork
Publisher web site http://www.AnswersThatWork.com
Release Date March 06, 2010
Date Added March 09, 2010
Version 4.92
Category
Category Utilities & Operating Systems
Subcategory Maintenance & Optimization
Operating Systems
Operating Systems Windows 7, Windows Vista, Windows XP, Windows, Windows 2003, Windows Server 2008, Windows 2000
Additional Requirements None
Download Information
File Size 23.82MB
File Name troubleshooter.exe
Popularity
Total Downloads 68,222
Downloads Last Week 38
Pricing
License Model Free to try
Limitations 10-use trial
Price $29.95

Previous Versions:

 
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