PC Chaperone - Free download and software reviews - CNET Download.com

PC Chaperone

Publisher's Description

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All User Reviews
  • All versions:

    4.0 stars

    out of 2 votes

    • 5 star: 1
    • 4 star: 0
    • 3 star: 1
    • 2 star: 0
    • 1 star: 0
  • Current version:

    3.0 stars

    out of 1 votes

    • 5 star: 0
    • 4 star: 0
    • 3 star: 1
    • 2 star: 0
    • 1 star: 0
  • My rating:

    0 stars

    Write review

Results 1-1 of 1

  • 3.0 stars

    "Good for 32 bit, but..."

    September 13, 2012  |   By w00dsb

    Version: PC Chaperone 5.7.1241

    Pros

    Many good features. Seems to be on par with many of the PC and Net parent control software out there.

    Cons

    NOT 64 bit compatible.

    Summary

    I docked it 2.5 stars for poor sales support. I did the 14 day trial, liked it, so I purchased it. This was for my daughter who just started high school. Then after I purchased it, found out that it was not blocking certain websites. I emailed him and he said it wasn't 64 bit compatible. After I replied (and looked at his website) I told him that that specific information, and indeed any system requirement information, was not on his website. I took screen shots of the homepage, the trial download page, and the point of sale page. Nothing. No information of the sort.

    He then tells me it is on his FAQ page! Oh, gee, thanks. Then he starts giving me this lecture about do I really want a refund because the company that handles the sales of his product will charge him for it. Sob.

    Turns out that Plimus, the company that handles his sales, requires all its vendors to give all customers a 30 day *unconditional* money back guarantee. So now I'm in a "dispute" process to get my money back. I'm tired of it. I will tell my bank to just reverse charge it.

    So...aside from that, I would say he has a good 32 bit product. I am not impressed with the way he handles customer complaints.

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PC Chaperone