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Norton Internet Security 2010

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CNET Editors' review

Symantec has been listening to its users, and this year the company delivers a slimmed-down and faster Norton Internet Security 2009. The suite of tools packs in the kinds of features people want most in an Internet security suite including some forward-looking technology.

Almost all the security vendors this year have recognized the changing threat landscape and have rethought traditional protection. Norton AntiVirus 2009 is available as a full-function download, free for 15 days. We especially like the Insight feature, which identifies "trusted" files and applications and doesn't waste time rescanning and rescanning them unless there's been a change. No other product does this. The redesigned logic behind Norton Internet Security clearly shows in CNET performance testing: it is faster and considerably lighter than last year's version, and even some standalone 2009 antivirus applications. And Norton continues to win awards in third-party effectiveness testing.

Lagging behind, though, is Symantec's technical support. While Norton users now have free telephone support, Symantec still doesn't provide enough of a knowledgebase, or even an adequate user's manual. Once again, this year it emphasizes its premium services a bit too much. That said, Norton Internet Security 2009 presents a remarkable transformation of a product and is worth a second look.

Publisher's Description

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All User Reviews
  • All versions:

    3.3 stars

    out of 479 votes

    • 5 star: 183
    • 4 star: 78
    • 3 star: 40
    • 2 star: 45
    • 1 star: 133
  • Current version:

    3.7 stars

    out of 144 votes

    • 5 star: 66
    • 4 star: 28
    • 3 star: 10
    • 2 star: 18
    • 1 star: 22
  • My rating:

    0 stars

    Write review

Results 1-10 of 144

  • 1.0 stars

    "It's useless if it won't install"

    December 1, 2010  |   By luvvvie

    Version: Norton Internet Security 2010

    Pros

    nothing about this release is any use

    Cons

    everything

    Summary

    Will not install on Windows XP Pro SP3. Keeps insisting I need Administrator privileges, which I have! I'm the only user, and my user type is Administrator. I've been a Norton/Symantec user for 10+ years, but this is going to be the end. IN fact, this could be the last straw with Windows.

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  • 3.0 stars

    "It is OK..."

    September 8, 2010  |   By ccookie66

    Version: Norton Internet Security 2010

    Pros

    High detection rates
    New features, like Norton Insight
    Solid firewall
    Looks good

    Cons

    It made my computer run slower
    Browsing the internet with Firefox was slow after installing Norton
    Uses too much resources

    Summary

    I thought that Norton Internet Security would be better than other versions, but it didn't really impress me, it still was slow, and slowed down my computer. But, 2011 may improve.

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  • 1.0 stars

    "Norton Security Suite Review"

    September 7, 2010  |   By oldtech45

    Version: Norton Internet Security 2010

    Pros

    Sans entire system, Tune Up Tool

    Cons

    Slowed down the system to a crawl and even prevented valid emails.

    Summary

    I have had so many people ask me about the Norton Securtiy Suite provided free by Comcast I decided to try it myself. The results were horrible. While the program did scan for viruses, tune your system, it slowed down the system to a crawl and even prevented valid emails going to Microsoft office outlook. To make sure the Norton Suite was the problem I only removed the program the result was that the system returned to its previous fast state and I once again was able to get emails properly. To remove the progrma goto Symantic.com and use the norton removal tool.

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  • 5.0 stars

    "the best security software i have used"

    August 23, 2010  |   By alex_lp1996

    Version: Norton Internet Security 2010

    Pros

    excellent detection,really good link scanner,easy to use,firewall is silent but it works well,does not require much intervention from the user and extremely small impact on system performance

    Cons

    quite a few false positives and most settings are hard to find

    Summary

    i have tested many products including eset nod32,kaspersky internet security,panda global protection avast free and avg free but symantec has a stellar product that everyone should try

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  • 4.0 stars

    "Try it out before shouting at Symantec!"

    August 20, 2010  |   By AMRAAM_Missiles

    Version: Norton Internet Security 2010

    Pros

    1. Faster than other product that i've ever used
    2. Run well on slow computer
    3. Small Performance Impact

    Cons

    1. Cause the svchost.exe took a lot of ram after installed
    2. Sometime, NIS become freeze when disinfecting the virus

    Summary

    It is a good step from Symantec. You guy need to test it out before posting a comment here! You have just said NIS is terrible with several errors that i;ve never been seen on my rig.
    If you think the product is terrible, tell me with good evidence.

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  • 3.0 stars

    "seems good so far"

    August 7, 2010  |   By cosmo50

    Version: Norton Internet Security 2010

    Pros

    it came installed on my new HP desktop..I'd had Norton in the past and grew to hate it..I used AVG and AVAST for the last several yrs..this NIS is fast and seems good but I've yet to encounter and worms or viruses..time will tell

    Cons

    not much to dislike..it's fast..I like this interface much better than my previous version..it updates quick which used to be an issue..thus far zero complaints but I've not used it that long either

    Summary

    I am still on the free trial period..it's unlikely that I'll spend the kind of money that Norton wants for this or any AV software..especially when AVG and Avast do the job for free..this seems like a nice, easy to use product..the interface is much easier to use and all in all this is a much better product than the one that I used for about 3 yrs ending in 2004, I think...

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  • 2.0 stars

    "BE CAREFUL!"

    August 5, 2010  |   By rbuch66

    Version: Norton Internet Security 2010

    Pros

    1. Superior comprehensive protection.
    2. Reasonably easy to use - many options.

    Cons

    1. Slows computer and network. In some cases, copying large files or number of files will hang system.
    2. Terribly slow backup solution.
    3. Can't completely disable without uninstall.
    4. Tech support treats you like an infant.

    Summary

    IMHO, avoid this program! However, if you want great individual computer protection from viruses, malware, spyware, websites, etc., and don't mind minor computer performance degradation and MAJOR network (intranet) slow downs, then this may be the program for you. The problem is particularly bad when copying over small home office networks (P2P) and performing similar network operations. In some cases, large file copying or backing up over a network using conventional copy techniques (xcopy robocopy, etc.) will hang the computer. If you have NIS and wonder what the heck is wrong, don't waste your time manipulating windows or router settings - IT'S NIS and Norton will not acknowledge it. All of the reviews by the major computer websites sing it's praises, but they did not test it thoroughly enough. I performed many tests over my home network with different OS's, computers, settings, etc. and the problems did not resolve until I removed the program completely (it's unique security features will not allow you to completely disable or terminate the processes. Even manipulation by msconfig or services.msc will not do it.).

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  • 5.0 stars

    "top of the line"

    August 5, 2010  |   By pc-know-it-all

    Version: Norton Internet Security 2010

    Pros

    high malware protection enabled with "sonar" protection and has features that many other suites AND anti-virus programs dont have

    Cons

    virus protection still is a little short.

    Summary

    "norton"'s price 70$ for three users is unbeatable compared to most anti-virus programs
    next to kaspersky this is my most recommended anti-virus EVER.

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  • 5.0 stars

    "Best out there"

    August 3, 2010  |   By milkman222

    Version: Norton Internet Security 2010

    Pros

    sonar, light on the system, very good in detecting and removing viruses, spyware, etc. good firewall

    Cons

    I found none thus far

    Summary

    best internet security out there. Buy it and you will not regret it

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  • 1.0 stars

    "Too many false positives and slow"

    August 2, 2010  |   By physicist666

    Version: Norton Internet Security 2010

    Pros

    Ok interface, has many guards but this is just bloatware in my opinion

    Cons

    ->Too many false positives. Flags files as malware when they are clean. Checked on virustotal.com
    ->Too many guards. Simplify.
    ->Slow at times to boot, and watch hi def .mkv files.
    ->Switched right back to ESET NOD32 fast & BEST PROACTIVE RATES!

    Summary

    Ditch this and move over to ESET NOD32. Used for many years without failure. Just install it and forget its there on your computer...Yes its that lightweight.

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Results 1-10 of 144

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