Norton AntiVirus

Norton AntiVirus

Editors' Rating:
5
Spectacular
Average User Rating:
2.5
out of 688 votes
See all user reviews

Quick Specs

Version:
2008
File Size:
229.07MB
Date Added:
August 29, 2007
Price:
Free to try (15-day trial); $39.99 to buy
Operating Systems:
Windows XP/Vista
Total Downloads:
9,538,686
Downloads Last Week:
4,754
Product ranking:
Additional Requirements:
Windows XP/Vista

Editors' review

Although Symantec provides users with a full-function 15-day trial of its Norton AntiVirus 2008 program, which is good, there are a few gotchas along the way.

One, to download, you must provide your name and e-mail address to Symantec. Two, you will be asked to load the Yahoo toolbar along with the demo Norton AntiVirus 2008 (we suggest you disable that). Three, you will be asked to provide name, address, and phone number before continuing (we found that by hitting Next three times, we were finally offered a Skip option).

Once installed, however, the protection provided by Norton is quite good, even excellent, removing viruses, spyware, and rootkits alike. We could do without the thick, oppressive interface, and wish there were more configuration options beyond enable or disable, and more documentation to explain these options. Finally, beware the premium services being offered in the technical support section; for example, having an expert remotely repair your computer could cost you $69.

There is an uninstall option within the Norton AntiVirus 2008 trial, although after our 15-day trial period ended, we needed to use the Norton Removal Tool to completely remove all traces. While companies often leave some data behind to prevent serial trial users, Norton leaves behind more registry changes and files than most.

Publisher's Description

More Products to Consider

All User Reviews
  • All Versions:

    2.5

    out of 688 votes

    • 5 star: 177
    • 4 star: 62
    • 3 star: 46
    • 2 star: 74
    • 1 star: 329
  • Current Version:

    2.5

    out of 187 votes

    • 5 star: 48
    • 4 star: 13
    • 3 star: 13
    • 2 star: 20
    • 1 star: 93
  • My rating:

    0 stars

    Write review

    Results 1-7 of 7

  • 5 stars

    "Easy to use"

    September 07, 2014   |   By james_garner

    Version: Norton AntiVirus 2014 21.1.0.18

    Pros

    A quick and easy download and install. Scanned my home directory in 16 minutes. Ran a game while scanning and no performance issues at all. Browser likewise seemingly unaffected.

    Cons

    no cons for me

    Reply to this review

    Was this review helpful? (0) (0)

  • 1 stars

    "Slow and disfunctional. Buy something else."

    August 31, 2014   |   By poischiche09

    Version: Norton AntiVirus 2014 21.1.0.18

    Pros

    Can't think of anything.

    Cons

    Norton slowed down my PC to the point of being unoperable. Very often norton's 'smart' firewall would block my internet access completely (really, how 'smart' is that!?), and the only way to resume internet connectivity was to do a restart.

    I configured the settings a million times and things never improved. Customer support was both time-consuming and ineffective. Only too many times did I waste 3-hour sessions with them, with no success. Once I remember the customer support assistant was particularly rude.

    In the end I disabled both the antivirus AND norton's firewall so that I could use my PC. When I realized that this defeats the purpose of having an antivirus altogether, I uninstalled norton and all my problems disappeared. Now I work with a FREE antivirus called AdAware from LavaSoft, which I recommend to anyone.

    Summary

    In short, I think other users can learn from my bad experience with Norton, and avoid this company altogether.

    Reply to this review

    Was this review helpful? (0) (0)

  • 2 stars

    "Fishy marketing"

    August 01, 2014   |   By NortonCustomer8

    Version: Norton AntiVirus 2014 21.1.0.18

    Pros

    Used it for years and never had a problem.

    Cons

    My husband bought Norton thinking our computer was unprotected and not knowing we had auto renewal. When he came home from his business trip I contacted Norton for a refund within the 60 day money back guarantee. I was told I would receive my refund and never did. I contacted them later about it and they said they see where I contacted them but now it was out of the 60 days and they could only give a pro rated refund now.
    So because they didn't do their job correctly the first time I will not be getting my full refund. How is this fair to a customer they have had for years.

    Reply to this review

    Was this review helpful? (0) (0)

  • 1 stars

    "Too many false positives, get something else"

    July 06, 2014   |   By tomysshadow

    Version: Norton AntiVirus 2014 21.1.0.18

    Pros

    Has okay protection

    Cons

    Unacceptable for a paid software. Get a free antivirus like MSE

    Reply to this review

    Was this review helpful? (1) (0)

  • 2 stars

    "It is alright but there is better"

    June 18, 2014   |   By haro24ld

    Version: Norton AntiVirus 2014 21.1.0.18

    Pros

    It seemed to be alright caught a few things.Slows system down.

    Cons

    The only thing it does is say high memory used by whatever you are using.Got rid of it put A V G on , system runs a lot better.

    Reply to this review

    Was this review helpful? (0) (0)

  • 5 stars

    "always so good"

    May 10, 2014   |   By wangchuk63

    Version: Norton AntiVirus 2014 21.1.0.18

    Pros

    familiar product used for over fifteen years, so no surprise

    Cons

    not enough protection from real hackers

    Summary

    there is always room for improvement, even for NIS !!!

    Reply to this review

    Was this review helpful? (0) (0)

  • 1 stars

    "Disappointing product"

    April 15, 2014   |   By trudye10

    Version: Norton AntiVirus 2014 21.1.0.18

    Pros

    This product has failed to live up to it's billing

    Cons

    Norton used to have a great reputation that is the reason I have been with them so long.
    A virus that had been on the loose for a while attacked my machine and Norton Antivirus failed to stop it. That was just one of my complaints about Norton Antivirus.
    They also have the worse customer service and tech support I have every dealt with. After their inadequate virus database allowed the virus to attach itself to my system they refused to assist in the removal. They were forcing me to go to a service that would make me pay for their negligence.
    After I informed them I refused to pay for their failure the games began. I spent over three and a half hours on the phone waiting on hold, and disagreeing with customer service and tech support. They kept me on hold once for one and a half hours before I hung up, they disconnected my call, they transferred me around from one department to another. I talked to over 5 people and kept getting the run around.

    Summary

    I will never use Norton Antivirus again and will inform everyone I know about their shoddy product and service. Sometimes companies get to big and forget the importance of customer support.

    Reply to this review

    Was this review helpful? (2) (0)

  • Results 1-7 of 7

Add Your Review

Quickly sign in with: or Login or create an account to post a review.
You are logged in as . Please submit your review for Norton AntiVirus
Add Your Review

The posting of advertisements, profanity, or personal attacks is prohibited.
Click here to review our site terms of use.

Update your review

Since you've already submitted a review for this product, this submission will be added as an update to your original review.
Submit

The posting of advertisements, profanity, or personal attacks is prohibited.
Click here to review our site terms of use.

Previous Versions:

Close[x]

Submit a problem report for Norton AntiVirus

Please describe the problem you have with this software. This information will be sent to our editors for review.

Problem:

The Download.com Installer isn't working as expected

The download link does not work

The software has a newer version

The product contains malicious software

Other

Description:

Please select a feedback type.

Please enter a description.

Submit Problem Report

Close[x]

Problem Report submitted

Thank you for submitting a problem report! The Download team is committed to providing you with accurate software information.

OK