Norton AntiVirus 2013

Norton AntiVirus 2013

Editors' Rating:
4
Excellent
Average User Rating:
2.5
out of 687 votes
See all user reviews

Quick Specs

Version:
20.1
File Size:
229.07MB
Date Added:
September 14, 2012
Price:
Free to try; annual subscription; 30-day opt-out trial (30-day trial); $49.99 to buy (Buy it now)
Operating Systems:
Windows XP/Vista/7
Total Downloads:
9,538,686
Downloads Last Week:
4,754
Product ranking:
Additional Requirements:
Not available

Editors' review

Norton AntiVirus 2014 is the latest from one of the oldest names in anti-virus software. With protection for one PC, it's the most affordable of Symantec's premium packages. OK, we know what you're thinking: Why should you buy an anti-virus program, let alone one with an annual subscription, when freeware that does most of what it does is...well, free? Our two-part answer: 1) You get what you pay for, even in software; and 2) What's your system worth? How about your time? Or peace of mind? AntiVirus 2014 comes with the 24/7 technical support that those free anti-virus tools actually charge for. Norton's not only ad-free but also has one of the most up-to-date interfaces and user-friendly toolkits we've seen. Of course it offers comprehensive real-time virus protection and cleaning, automatic updates, and extras like anti-spam tools. But Norton AntiVirus 2014 also protects you from emerging threats, identity theft, and even online scams. You can try it for free.

Norton's setup wizard detects any conflicting anti-virus programs and advises uninstalling them before installing AntiVirus 2014. It also prompts you to create (or sign in to) an account that lets you manage your Norton products, and contact support, and access online resources. The program's 3D-enhanced user interface has Norton's attractive yellow-and-black look. We found copious explanations at each step, including pop-ups, and clicking "Support" accessed Help files, Tutorials, and other resources. We were tempted to start by exploring some of AntiVirus 2014's extras, such as its Performance tools and SONAR exclusions, but the first place to start with a new anti-virus tool is always a full-system scan. Norton's is thorough and takes some time, though Quick and Custom Scans save time in daily maintenance. With our system protected, we then scoped out the extras, including the Repair Tool and Scan Facebook Wall Tool, and found both had the same detailed user guidance and easy-to-follow steps.

Norton AntiVirus 2014's comprehensive protection, painless updates, extensive extras, and 24/7 support make for affordable peace of mind. If you've been relying on freeware, or haven't yet added this necessary protection to your system, this is well worth checking out.

Editors' note: This is a review of the full version of Norton AntiVirus 2014 20.1. The trial version is limited to 30 days.

Publisher's Description

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All User Reviews
  • All Versions:

    2.5

    out of 687 votes

    • 5 star: 176
    • 4 star: 62
    • 3 star: 46
    • 2 star: 74
    • 1 star: 329
  • Current Version:

    2.1

    out of 28 votes

    • 5 star: 7
    • 4 star: 0
    • 3 star: 1
    • 2 star: 2
    • 1 star: 18
  • My rating:

    0 stars

    Write review

    Results 1-6 of 6

  • 1 stars

    "Slow and disfunctional. Buy something else."

    August 31, 2014   |   By poischiche09

    Version: Norton AntiVirus 2014 21.1.0.18

    Pros

    Can't think of anything.

    Cons

    Norton slowed down my PC to the point of being unoperable. Very often norton's 'smart' firewall would block my internet access completely (really, how 'smart' is that!?), and the only way to resume internet connectivity was to do a restart.

    I configured the settings a million times and things never improved. Customer support was both time-consuming and ineffective. Only too many times did I waste 3-hour sessions with them, with no success. Once I remember the customer support assistant was particularly rude.

    In the end I disabled both the antivirus AND norton's firewall so that I could use my PC. When I realized that this defeats the purpose of having an antivirus altogether, I uninstalled norton and all my problems disappeared. Now I work with a FREE antivirus called AdAware from LavaSoft, which I recommend to anyone.

    Summary

    In short, I think other users can learn from my bad experience with Norton, and avoid this company altogether.

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  • 2 stars

    "Fishy marketing"

    August 01, 2014   |   By NortonCustomer8

    Version: Norton AntiVirus 2014 21.1.0.18

    Pros

    Used it for years and never had a problem.

    Cons

    My husband bought Norton thinking our computer was unprotected and not knowing we had auto renewal. When he came home from his business trip I contacted Norton for a refund within the 60 day money back guarantee. I was told I would receive my refund and never did. I contacted them later about it and they said they see where I contacted them but now it was out of the 60 days and they could only give a pro rated refund now.
    So because they didn't do their job correctly the first time I will not be getting my full refund. How is this fair to a customer they have had for years.

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  • 1 stars

    "Too many false positives, get something else"

    July 06, 2014   |   By tomysshadow

    Version: Norton AntiVirus 2014 21.1.0.18

    Pros

    Has okay protection

    Cons

    Unacceptable for a paid software. Get a free antivirus like MSE

    Reply to this review

    Was this review helpful? (1) (0)

  • 2 stars

    "It is alright but there is better"

    June 18, 2014   |   By haro24ld

    Version: Norton AntiVirus 2014 21.1.0.18

    Pros

    It seemed to be alright caught a few things.Slows system down.

    Cons

    The only thing it does is say high memory used by whatever you are using.Got rid of it put A V G on , system runs a lot better.

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  • 5 stars

    "always so good"

    May 10, 2014   |   By wangchuk63

    Version: Norton AntiVirus 2014 21.1.0.18

    Pros

    familiar product used for over fifteen years, so no surprise

    Cons

    not enough protection from real hackers

    Summary

    there is always room for improvement, even for NIS !!!

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  • 1 stars

    "Disappointing product"

    April 15, 2014   |   By trudye10

    Version: Norton AntiVirus 2014 21.1.0.18

    Pros

    This product has failed to live up to it's billing

    Cons

    Norton used to have a great reputation that is the reason I have been with them so long.
    A virus that had been on the loose for a while attacked my machine and Norton Antivirus failed to stop it. That was just one of my complaints about Norton Antivirus.
    They also have the worse customer service and tech support I have every dealt with. After their inadequate virus database allowed the virus to attach itself to my system they refused to assist in the removal. They were forcing me to go to a service that would make me pay for their negligence.
    After I informed them I refused to pay for their failure the games began. I spent over three and a half hours on the phone waiting on hold, and disagreeing with customer service and tech support. They kept me on hold once for one and a half hours before I hung up, they disconnected my call, they transferred me around from one department to another. I talked to over 5 people and kept getting the run around.

    Summary

    I will never use Norton Antivirus again and will inform everyone I know about their shoddy product and service. Sometimes companies get to big and forget the importance of customer support.

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  • Results 1-6 of 6

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