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Mozy Remote Backup

Publisher's Description

From Mozy:

Use Mozy to ensure your photos, music, financial documents, e-mail and other important files are safely backed up at a secure, remote location. Mozy provides 2 GB of secure, automatic online backup for free and offers unlimited online backup for $4.95 a month. It is the award-winning online backup solution reviewed by the Wall Street Journal, New York Times, BusinessWeek.com, Financial Times, Computer Shopper, PC Magazine and PC World.

Simply download Mozy, check the boxes next to the types of files you want to back up and let Mozy do the rest. Mozy offers open locked file support, private key encryption, byte-level differential backups, 30-day file version archives, bandwidth throttling, in-windows restore and next day air DVD restore via FedEx. Version 1.8.8.2 adds support for VSS backups and restores, and includes improved handling after unexpected system shutdowns.

What's new in this version: Version 1.8.8.2 adds support for VSS backups and restores, and includes improved handling after unexpected system shutdowns

 
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All User Reviews
  • All versions:

    3.4 stars

    out of 118 votes

    • 5 star: 55
    • 4 star: 13
    • 3 star: 5
    • 2 star: 11
    • 1 star: 34
  • Current version:

    3.0 stars

    out of 5 votes

    • 5 star: 2
    • 4 star: 0
    • 3 star: 1
    • 2 star: 0
    • 1 star: 2
  • My rating:

    0 stars

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Results 1-5 of 5

  • 1.0 stars

    "3 weeks of wasted time with Mozy..."

    October 3, 2008  |   By Rollque

    Version: Mozy Remote Backup 1.8.8.2

    Pros

    Their tech support is quick and eager to tell you how their product has let you down each step of the way.

    Cons

    Where do I start...external drive features suck or are non existent.
    If you do lose your C drive (as I did) getting the software to recognize your replacement drive is cumbersome and stupid. You have to pay AGAIN and then they refund you...

    Summary

    continuing from above...
    If you manage to get it to back up your data from an external drive, and you happen to reboot with that drive not connected, their genius software deletes all the data you backed up from that external drive on their system. A nice little F U from Mozy.

    RUN AWAY...run fast, run far from Mozy

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  • 5.0 stars

    "Great service at a great price"

    September 4, 2008  |   By annenap

    Version: Mozy Remote Backup 1.8.8.2

    Pros

    Inexpensive
    Doesn't use a lot of resources (after initial backup)
    Dependable
    Great Customer Service

    Cons

    None that I've found yet

    Summary

    Be leary of reviews where it seems that the user didn't know what s/he was doing. I've been using the $4.95/mo version for over 6 months and it's been great (and I've had to restore files, too).

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  • 3.0 stars

    "good software but horrible tech support"

    July 23, 2008  |   By charles75287

    Version: Mozy Remote Backup 1.8.8.2

    Pros

    I don't have a problem with the service as long as it is working.

    Cons

    Their technical support is horrible! The only support you get is via email, and it's a very very very slow process. It has taken over 2 weeks to find out why my backup quit working. Most of that time has been just waiting for emails from their very slow techsupport, and I have not been able to do backups with Mozy that whole time.

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  • 5.0 stars

    "Mozy is grate!"

    July 9, 2008  |   By ke4jcd

    Version: Mozy Remote Backup 1.8.8.2

    Pros

    Other then it back up's your files, you can adjust the speed it runs so it don't slow down your computer or network. Best deal on the Internet!

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  • 1.0 stars

    "Failed to backup even one directory correctly"

    July 3, 2008  |   By icosatec

    Version: Mozy Remote Backup 1.8.8.2

    Pros

    Never got it to work. Never found out why. User manual useless. Tech support not around. Nothing good about that. Frustration and corporate smugness wins again.

    Cons

    Tried the 2 gig free trial. Gave it one directory to Back up, just under 2 gig. After 24 hours using up computer resources it finished Backing Up only half of that directory. It declared Sucess. Did I do something wrong? 2 tries to Tech Support. They never replied. They don't care I don't care.

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Results 1-5 of 5

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