GFI MailEssentials 2012

GFI MailEssentials 2012

Average User Rating:
out of 4 votes
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Quick Specs

File Size:
Date Added:
May 04, 2012
Free to try (30-day trial); $305.00 to buy (Buy it now)
Operating Systems:
Windows 2000/XP
Total Downloads:
Downloads Last Week:
Additional Requirements:
Microsoft Exchange 2000, Microsoft .NET Framework 2.0

Publisher's Description


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All User Reviews
  • All Versions:


    out of 4 votes

    • 5 star: 2
    • 4 star: 1
    • 3 star: 0
    • 2 star: 0
    • 1 star: 1
  • Current Version:


    out of 1 votes

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    • 3 star: 0
    • 2 star: 0
    • 1 star: 1
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    Results 1-1 of 1

  • 1 stars

    "Do not use this product!"

    August 07, 2013   |   By SupermanTB

    Version: GFI MailEssentials 2012 16.0.1625.1071


    Product is actually pretty good and works effectively. Also cost effective.


    GFI service agreements can cause your service to be permanently disconnected despite being in good standing with their billing. Seriously!


    Do not use this product! If you do, despite being in good standing with your bills, you can have your service permanently disconnected without notice of any kind!

    I'm the owner of an IT consulting company and I've been using this product heavily with many of my clients. One client has used the service for somewhere around 8-10 years. It used to be called Katharion before GFI purchased them. My clients are all in good standing from a billing perspective yet a few days ago, they had their service shut off without warning. The ultimate cause turned out to be a billing dispute between the reseller that sold us the service and his reseller. Very strange, but our reseller goes through another reseller before GFI. Due to this billing dispute, the top level reseller shut down all the accounts for our reseller, which included all of my clients. When I called GFI about this madness, I requested to have them bill my clients directly. Their response after much conversation was "we are not able to contract directly with customers who came to GFI from one of our partners (reseller), unless that partner (reseller) agrees to it". That a direct quote in an email from the folks at GFI.

    All my clients have paid their bills to our reseller. For whatever reason, these two resellers are having a billing spat and the top level reseller has decided not to release our domains to be billed by GFI directly. The wonderful folks at GFI refuse to do anything about it because this service agreement is in place.

    This service agreement is a major flaw in this product. The fact that GFI's agreements to not grant them authority to remove a client from their resellers/partners for any reason is absurd. My company is discontinuing use of all GFI products for fear of other service agreements that might be lurking.

    I'm literally still in shock that this could happen. DO USE THIS SERVICE!

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