GFI MailEssentials 2012

GFI MailEssentials 2012

Average User Rating:
3.8
out of 4 votes

Quick Specs

  • Version:
    16.0.1625.1071
  • Total Downloads:
    12,373
  • Date Added:
    May 04, 2012
  • File Size:
    173.06MB
  • Downloads Last Week:
    4
  • Operating Systems:
    Windows 2000/XP

Publisher's Description

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User Reviews
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Results 1–1 of 1

1 stars

"Do not use this product!"

August 07, 2013  |  By SupermanTB

 |  Version: GFI MailEssentials 2012 16.0.1625.1071

Pros

Product is actually pretty good and works effectively. Also cost effective.

Cons

GFI service agreements can cause your service to be permanently disconnected despite being in good standing with their billing. Seriously!

Summary

Do not use this product! If you do, despite being in good standing with your bills, you can have your service permanently disconnected without notice of any kind!

I'm the owner of an IT consulting company and I've been using this product heavily with many of my clients. One client has used the service for somewhere around 8-10 years. It used to be called Katharion before GFI purchased them. My clients are all in good standing from a billing perspective yet a few days ago, they had their service shut off without warning. The ultimate cause turned out to be a billing dispute between the reseller that sold us the service and his reseller. Very strange, but our reseller goes through another reseller before GFI. Due to this billing dispute, the top level reseller shut down all the accounts for our reseller, which included all of my clients. When I called GFI about this madness, I requested to have them bill my clients directly. Their response after much conversation was "we are not able to contract directly with customers who came to GFI from one of our partners (reseller), unless that partner (reseller) agrees to it". That a direct quote in an email from the folks at GFI.

All my clients have paid their bills to our reseller. For whatever reason, these two resellers are having a billing spat and the top level reseller has decided not to release our domains to be billed by GFI directly. The wonderful folks at GFI refuse to do anything about it because this service agreement is in place.

This service agreement is a major flaw in this product. The fact that GFI's agreements to not grant them authority to remove a client from their resellers/partners for any reason is absurd. My company is discontinuing use of all GFI products for fear of other service agreements that might be lurking.

I'm literally still in shock that this could happen. DO USE THIS SERVICE!

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Full Specifications

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What's new in version 16.0.1625.1071
Version 16.0.1625.1071 includes:
  • New antivirus engine - GFI VIPRE
  • Advanced content filtering
  • Integrated web-based configuration and management console for anti-spam and email security
  • Integrated web based reporting
  • Access control
General
Publisher GFI Software
Publisher web site http://www.gfi.com/
Release Date May 03, 2012
Date Added May 04, 2012
Version 16.0.1625.1071
Category
Category Communications
Subcategory Spam Filters
Operating Systems
Operating Systems Windows, Windows 2000, Windows XP
Additional Requirements Microsoft Exchange 2000, Microsoft .NET Framework 2.0
Download Information
File Size 173.06MB
File Name mailessentials.exe
Popularity
Total Downloads 12,373
Downloads Last Week 4
Pricing
License Model Free to try
Limitations 30-day trial
Price $305

Previous Versions:

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