Driver Detective

Driver Detective

Average User Rating:
2.0
out of 398 votes

Quick Specs

  • Version:
    6.2.1.1
  • Total Downloads:
    371,027
  • Date Added:
    Jun. 05, 2007
  • Price:
    Free to try; $29.95 to buy

Publisher's Description

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User Reviews
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  • Current Version

    1.5

    out of 94 votes

    • 5 star 6
    • 4 star 4
    • 3 star 4
    • 2 star 4
    • 1 star 76
  • All Versions

    2.0

    out of 398 votes

    • 5 star 52
    • 4 star 29
    • 3 star 27
    • 2 star 34
    • 1 star 256
  • My rating

    0 stars

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Results 1–10 of 90

1 stars

"NEVER EVER PURCHASE THIS PRODUCT"

July 09, 2014  |  By ganajali

 |  Version: Driver Detective 6.2.1.1

Pros

it detects audio, video, network drivers.

Cons

1. It was not able to detect USB Drivers and on top of it created issues and any of the external drivers were not detected by my laptop.
2. Suddenly one day it started displaying this message saying my windows is not genuine and I have to buy windows genuine...what non-sense !!!
3. And the most disastrous thing they deactivated my account and unregistered me on the 2nd month of my purchase but i had purchased it for one year all this they did by themselves. They are saying there records show they have refunded me but i have not yet received any refund amt from their side.
4. They respond veryyyyyyyyyyyy late and sometimes they dont even reply you.

Summary

I advise you not to waste your money.

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1 stars

"Unsatisfactory experience with Driver Detective."

January 06, 2014  |  By KeithVSG

 |  Version: Driver Detective 6.2.1.1

Pros

None that were obvious to me, this has been an unpleasant experience.

Cons

Driver Detective downloaded drivers to my HP system and then installed them. After this process my PC would not boot up. After attempts to fix the boot failure I was forced to use the HP System Recovery Process, involving the use of the system recovery disk set supplied with the computer. The final phase of the system recovery process involved a complete system restore from my external back-up hard drive, using a restore point prior to the download and installation date of the Driver Detective download. At the completion of the HP System Restore Process the computer was restarted and booted correctly. Hence removal of the driver download removed one or more downloaded defective drivers creating the boot failure.

Summary

This unpleasant experience has completely turned me off from buying on-line from sources other than well known major national and international companies. It's been a case of "buying a pig in a poke"; you pay in advance in the good faith that what you receive is what you thought you would receive. To add insult to injury, I tried this service because it advertised a money back guarantee if the user was not completely satisfied with the service, and because the company advertises itself as a MicroSoft business partner. I even verified the availability of this money back guarantee on the CNET web site driver source comparison review; where it was stated that the warranty was good for sixty days after "enrollment" with Driver Detective. In practice it seems that Driver Detective is unwilling to honor its warranty. Be warned!

Be warned also of the very high pressure salesmanship trying to push you into buying a very expensive computer "help" service, you can do much better elsewhere. The "help service" was offered for $300 per year, a service that HP offers for $100 per year.
Yes, I rounded up the $0.01 in each case.

Updated on Jan 18, 2014

In case you are thinking that you can obtain assistance from Paypal, if you used that payment channel, think again. Paypal refuses to cover the purchase of "intangibles" under its buyer protection policy. Since the Driver Detective service is essentially intangible, consisting only of downloading electronic images of a software product to a client computer, a Paypal claim will be rejected on the basis of the intangibility of the product sold. Pay directly via your credit card; your credit card company offers a far better buyer protection policy than that of Paypal.

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1 stars

"BAD PRODUCT THAT STUFFS you PC up!"

November 13, 2009  |  By CheckG

 |  Version: Driver Detective 6.2.1.1

Pros

NONE.....they should be banned!

Cons

Everything from there customer service to there even worse product, there product simply does not work and they are ripping the public off, no one should buy there product and waste there hard earned money!

Summary

AVOID THEM at all cost.......i say this as to help people avoid going through the drama i had to go through..........bought there software, it stuffed up my PC......asked for a refund so many times still waiting for it.......could not believe how stupid i was to buy there product. I don't mind buying products that work BUT products like Driver Detective should be banned!

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1 stars

"WORST PIECE OF SOFTWARE YOU COULD BUY! (- 15 Stars)"

November 13, 2009  |  By SecureY

 |  Version: Driver Detective 6.2.1.1

Pros

NOTHING.........NOT ONLY DOES IT NOT WORK BUT THEY TRY AND FORCE YOU TO BUY DRIVERS YOU DON'T NEED AND THE DRIVERS THEY PROVIDE STUFF YOU PC UP!

NEVER BUY THERE SOFTWARE UNLESS YOU WANT TO EXPERIENCE A LOT OF PAIN!

Cons

Everything.....the only good thing about this product is the design, nothing works and it stuffs your computer up and the customer service is the worst i ever seen. Terrible piece of software....!!!

Summary

Like an idiot i bought Driver Detective without first reading the reviews on CNET........first driver downloaded stuffed my PC completely. Could not even get in.......and boy i have tried many products on the surface it looks great but they provide you drivers you don't even need and then they get yo force you to buy them.

I asked for a refund and boy did they make me ask, a refund is pretty straight forward but they make you ask and ask and ask then they will say it takes 20 days for you to get your money, how would they like it if it took 20 days for them to get there money when you bought there STUPID non working piece of crap they call there software.

When a company RIPS people off........EVERYONE should know about it and there customer service is the WORST i have ever seen.......for an AMerican company and i deal with many of them and they are very good BUT Driver HQ is a SHAME........they should be banned from the United States in my opinion.

Want to buy there software DO YOURSELF A FAVOR and SAVE YOUR MONEY otherwise you'd not only stuff your computer up and in the process you'd have to BEG to get your money back........seriously these people at Driver Detective ought to be ashamed of themselves and the absolute SCAM they run!

NEVER EVER BUY THERE SOFTWARE........if you do, you will learn the hard way! Save your money! and worst they make you ask and ask and ask and ask for a refund.......!!!

WHY WOULD ANY COMPANY IN THERE RIGHT MIND HAVE A 20 DAY REFUND POLICY ESPECIALLY WHEN THERE SOFTWARE STUFFS YOUR COMPUTER UP!

SHAME ON THEM....FOR RIPPING PEOPLE OFF!

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1 stars

"WASTE OF TIME AND MONEY!!!!!!!!!!!!!!!!!!"

March 20, 2009  |  By EmeraldLaker

 |  Version: Driver Detective 6.2.1.1

Pros

Nothing Good!

Cons

Product does not work!! It is totally useless and out of date!!!!

Summary

How can you sell a product that does not work for your own merchandise? My operating system is Vista. I bought a Hercules DJ Console and Hercules MK2 DJ Console. The units were not made for Vista, but they claim they have programs to update the drivers. The drivers at their website do not work, so I thought I would try Driver Detective. I reallly wanted to get the units working, so the fool that I am bought the program online. When I saw it was made by the same company, I was sure it would work. IT DID NOT WORK!!!! The program can't even tell you the drivers you have for the unit are not compatible. HOW IN THE WORLD CAN YOU SELL A PROGRAM THAT DOESN'T WORK WITH YOUR OWN MERCHANDISE??????????? The program then scanned my computer and told me I had drivers that were out of date. When I went to update my drivers, all of my drivers were up to date. The drivers the program suggested would have put my system back into the stone age. DO NOT EXPECT TO GET A RESPONSE FROM CUSTOMER SERVICE!!! You send them a detailed message about your problem and then they ask you to send them the same information again. DON'T WASTE YOUR TIIME OR YOUR MONEY. ****YOU HAVE BEEN WARNED**** I should have read the review before I bought the program. NEVER AGAIN!!!

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1 stars

"Will not honor their own satisfaction guarantee."

January 27, 2009  |  By jinglesthecat

 |  Version: Driver Detective 6.2.1.1

Pros

Great bait and take your money listing!

Cons

Not sure about the software since my computer crashed using it. Try at you own risk after you pay up!

Summary

Product may work for some, but if it doesn't work for you, you will find you paid for a bad experience with no recourse or satisfaction from the supplier.

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1 stars

"Didn't work, should have check this site first!"

January 08, 2009  |  By pippylong999

 |  Version: Driver Detective 6.2.1.1

Pros

Nothing updated at all, went to get the downloads and then still not compatible.

Cons

was trying to find the wireless adapter on our sons computer, but after all of this, it still can not find the driver.....POS!

Summary

I have requested a refund because the site said it was on sale for 9.95, but you could only click the 29.95 spot. Once logged in to our paypal site, we hit continue and it says 39.90 has been charged to our account. That is just Uncalled for. I sure hope that our money is refunded.

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1 stars

"This program is a lot of crap"

December 23, 2008  |  By suzicue1026

 |  Version: Driver Detective 6.2.1.1

Pros

There is nothing good about this product

Cons

it never worked. Downloaded the drivers and did everything that they said to do but the rescan stated I still had the same outdated drivers

Summary

Don't bother to buy this product and if you do and ask for a refund and they tell youno, contact the BBB in the state where they are located. You'll get your money back and if enough people complain they will take them off the BBB list

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4 stars

"works well"

December 12, 2008  |  By icehousewill

 |  Version: Driver Detective 6.2.1.1

Pros

it works like it says

Cons

needs to have a built in unzip/run file

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1 stars

"RIP OFF DO NOT BUY"

December 11, 2008  |  By Innerspinn

 |  Version: Driver Detective 6.2.1.1

Pros

OK to use for free but check each driver carefully or you will get blue screens.

Cons

Give false driver updates.
Limited license use formatting your computer uses one. Changing any hardware uses another so I no time you have to buy again.
Email support is useless and a refund is impossible.
Blue screen of death be carefull !!!!!!

Summary

I used this program for a while but after upgrading from XP to Vista and a couple of hardware changes they said I had used up all my licensees. I told them I had not changed my computer just upgraded but now I can no longer use the program. Even a complete format and reinstall of the same operating system uses one of five licenses. Complete waste of time stay away

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Results 1–10 of 90

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Full Specifications

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What's new in version 6.2.1.1
Version 6.2.1.1 features new scanning engine.
General
Publisher PC Drivers HeadQuarters
Publisher web site http://www.drivershq.com
Release Date June 05, 2007
Date Added June 05, 2007
Version 6.2.1.1
Category
Category Utilities & Operating Systems
Subcategory Operating Systems & Updates
Operating Systems
Operating Systems Windows Vista, Windows XP, Windows, Windows 2000
Additional Requirements Windows 2000/XP/2003 Server/Vista
Download Information
File Size Not Available
File Name Not available
Popularity
Total Downloads 371,027
Downloads Last Week 7
Pricing
License Model Free to try
Limitations Not available
Price $29.95

Previous Versions:

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