Manage updates with the Download AppPublisher's Description
From Comcast:
The Desktop Doctor takes a snapshot of your Internet and email settings at a time when you have normal connectivity to the Internet and your email settings are functioning properly. It remembers those settings in the event that you lose Internet connectivity or email stops working in the future. If you lose your Internet connection, simply click the Desktop Doctor icon and follow the simple, easy-to-understand steps to get back online.
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All versions:
2.3 starsout of 3 votes
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Current version:
2.3 starsout of 3 votes
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My rating:
Write review
Results 1-3 of 3
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"Works better than Comcast EasySolve."
Version: Desktop Doctor 2.5.5
Pros
Comcast discontinued Desktop Doctor & replaced it with Easy Solve, which is broken from the getgo. My mother also tried ES on her computer with no luck. We reinstalled DD.
Our modem craps out on us all the time & running DD refreshes the IP address. That's what it's useful for.
Installing Easysolve will uninstall DD. CCleaner will also uninstall DD.Cons
...........
Summary
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"It cannot be uninstalled!!!!"
Version: Desktop Doctor 2.5.5
Pros
NOTHING AT ALL
Cons
EVERYTHING
Summary
It is impossible to remove this program, none of the uninstallers work, they all lie. Registry cannot even pick up the program. It just will not go away. HATE YOU COMCAST....
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"Absolutely Useless"
Version: Desktop Doctor 2.5.5
Pros
It makes you *think* you're making some kind of progress...
Cons
Everything
Summary
If only I could give it 0 stars... It spends 80 seconds testing your connectivity, and if it can't connect, it spends another 80 seconds testing it again before it even attempts to launch into a troubleshooter. (Which by that time your connection probably re-established itself and it claims it "solved" your issue.) The "troubleshooter" offers some bogus steps to reset your browser settings, which doesn't solve the problem, and then it runs out of solutions. It's a complete waste of disk space.
