Publisher's Description
From AVAST Software:
Avast Internet Security 2014 debuts new technologies to keep you ahead of emergent malware and targeted attacks. Handling even zero-day malware, it also has a Silent Firewall and spam/scam filters to protect you from hackers. Your favorite shopping or banking sites can now open automatically in our SafeZone--for total protection against hackers stealing your identity and financial data, including login credentials.
What's new in this version:
- Fixed connection issues from Java applets
- Fixed issues with Security Center registration
- Fixed problems with non english languages in RescueDisk
- GUI fixes
- Firewall fixes
- Fixed issues with WinDVD and SQL connectors
- Fixed issue with non-refreshing Metro apps in Win 8.1
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All versions:
4.6 starsout of 1,605 votes
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Current version:
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"Horrible Product Worse is Costly Support"
Version: Avast Internet Security 2014 8.0.1482
Pros
NONE - quite the opposite - lots of CONS
Cons
Paid edition and I still have serious malware issues
Paid support for $299.99 for both computers created worse computer situtions on both
Once they get the $299.99 they do not give it back even if they do cause your computer to crashSummary
I had an issue so called AVAST regular support that is free with paid for software. They got on and convinced me that the computer was about to crash. They walked through using remote access issues.
I so needed my computer to have a SKYPE interview so was very concerned either of them might crash. So I paid and from 2 PM until 7 PM. I was off the computers but next morning I got on and they were worse. So I then called into the Engineering number given and it was a 68 minute wait. I then called in to cancel this year long contract. The lady said to at least first try the senior engineers so I agreed (stress over the upcoming SKYPE interview took over) and we set it up for 8:30 PM. No one called. I went to bed about 11:15 PM and then they called to apologize for not calling as they are so swamped. (Wonder how many computers they destroyed to cause this to happen.) They wanted to set up yet another appointment for the next morning. (I have had one engineer sell me the product, another on the laptop and yet another on the desktop - so this is a senior and they cannot keep their appointments?)
I told them that I would be canceling. They said I had used their service so I cannot cancel. That is $299.99 for me to have a computer fixed to job interview via SKYPE and I do not have the comfort level the laptop will function to do this or to last the full hour of the interview and I need a new job.
I asked for a supervisor and was told that this woman had the authority to tell me no. I told her unless she owned the company she had a supervisor and I wanted to talk to that person. She said it would be 5 to 7 business days. WHAT? Then I contacted American Express to dispute the charges and filled them in on the scam.
I am now going to contact BBB and the Attorney General's office. I hope CNET will not support this product as a positive product to use. It is not in any way an enhancement to anyone's computer and first time you call for support good luck, if you do decide to ignore the information in these reviews.
My computer is so messed up I am having a hard time posting this review. The mouse and the button do not want to work and for this I paid $299.99? -
"Do NOT install on XP, it destroyed my dad's computer!"
Version: Avast Internet Security 2014 2014.9.0.2006
Pros
Can be used as a virus itself
Cons
Destroys an XP computer utterly. Hangs during install, then the system goes into BSOD and won't boot. Had to take my dad through XP Safe Mode to Restore Last Good Configuration. Which worked OK. Luckily.
Summary
DO NOT INSTALL. DO NOT INSTALL. Repeat DO NOT INSTALL.
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"I don't understand how this has such great reviews..."
Version: Avast Internet Security 2014 2014.9.0.2006
Pros
I guess it has a sleek look...
Cons
SafeZone pops up on every page in Chrome, upon entering SafeZone, it cannot be exited, and customer support was a complete joke.
Summary
After installing the "Premiere" version of this software, every single page that I opened in Chrome had a pop-up at the top asking that I enter "SafeZone" browsing...which is a virtualized OS that is apparently intended to be used when doing online banking and other sensitive tasks. This pop up would not go away despite having changed the settings in the software. Disabling the plug-in removed it, but it showed back up upon restarting the computer.
In addition, I made the mistake of entering "SafeZone" once...and was unable to get back out of it. Alt+F4 didn't work, couldn't access the Task Manager, had to do a force-shutdown.
I called customer support and the guy on the other end of the phone accessed my computer and then informed me that it was because I "have a lot of temp folders (800) and that Windows is the problems, because it should be clearing those out itself", which is inaccurate. He also attempted to install a diagnostic tool, and then said "this shouldn't be happening...your computer is acting like it's under attack" when it asked him WHAT DIRECTORY TO INSTALL THE FILE TO!!!
Either the tech was an idiot, or this company thinks it's ok to assume that the customer doesn't know what they're looking at and tell them that their own system is the problem so that they don't have to fix it themselves or offer a refund. -
"Avast AV 2014 Causes Problems"
Version: Avast Internet Security 2014 2014.9.0.2006
Pros
None to speak
Cons
This program is causing multiple computers to have issues with IE of all versions until the BHO for Avast is disabled. It has also been identifying false positives for essential files in the system32 directory.
Summary
Do not install this update until Avast fixes their issues
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"Avast 2014 Buggy Firewall and local network problems"
Version: Avast Internet Security 2014 2014.9.0.2006
Pros
Antivirus module seems to work as well as past versions.
Seems to work well enough on single computers not on network.Cons
1. Don't use safezone with dual monitors unless you like rebooting your computer to escape it. Can be disabled in browser plug-ins but that will disable webrep as well if you want it for some reason.
2.Buggy firewall will decide from reboot to reboot rather it will connect with other computers and devices in network.
3.Combining the 10 former categories into 5 makes the interface much more of a pain to navigate. Finding settings and MAKING THEM STICK from reboot to reboot is a problem.
4.Getting worthwhile technical support via their "evangelist" infested forums is rather like spending a month in a North Korean labor camp.
5.This last one is completely my opinion so take it for what it's worth but to me the UI looks pug ugly compared to past versions.Summary
Avast 2014 (version 9) show no improvement over version 8 while in fact takes many steps in the wrong direction. This is mostly a poor shuffling of tools already available in the earlier version to give the illusion of improvement without any. Buggy Firewall makes it hardly worth more than the free version without any firewall at all.
Avast has put out years of good antivirus suites and hopefully over the next several months can work out the many, many problems currently in Avast 2014. -
"Fantastic Product!"
Version: Avast Internet Security 2014 2014.9.0.2006
Pros
Works seamlessly with Win 8.
Cons
None so far!
Summary
The individuals still using XP are not giving this product a fare review. XP is basically dead and at end of life. Try upgrading to win 7 and/or win 8, then offer a review!
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"Very good/completely useless"
Version: Avast Internet Security 2014 2014.9.0.2006
Pros
Easy to use
Simple, elegant interfaceCons
Messes up Windows XP
Summary
I was very impressed at first but I ended up having to re-install Windows XP - twise! I will never again pay for products from this company.
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"Worst version ever"
Version: Avast Internet Security 2014 2014.9.0.2006
Pros
So far nothing. I have been using avast internet security for around 5 years now, and the free version before that.
Cons
Slows the internet completely down, stops some genuine flash player sites from working, in firefox.
Summary
I would not bother changing from previous version, and or paying for the new one.
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"Installed Avast 2014, Lost All Internet Connection"
Version: Avast Internet Security 2014 2014.9.0.2006
Pros
None, it did not work
Cons
Blocked all internet connections
Summary
I've used Avast happily for years, but Avast 2014 is NOT ready for release. Very buggy, blocked all my internet connections. Lots of other complaints of various buggy malfunctions on Avast's own forum also. I went back to the old version temporarily until I replace it with some other antivirus, maybe AVG.
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"Easy, effective but slows down your internet"
Version: Avast Internet Security 2014 8.0.1489
Pros
Neat and clean interface.
Effective against all the threats.
Firewall is good but only on public zone settings, on home and work zone too many ports remains open.Cons
Slows down your internet. The major srawback of this software is that it make your internet connection really slow and can say almost dead.
Sometime even your system will start react intrestingly.Summary
Good security suite but have to keep an eye on the firewall and web shield settings all the time.
Settings have to be done too using this effectively.
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