Used Sinergia Help Desk for Windows?


Sinergia Help Desk Analysis

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Not written by CNET Staff.

Sinergia Help Desk is a free productivity software designed for Windows that streamlines customer support and service management. It offers features such as ticket management, a knowledge base, and reporting tools to enhance team collaboration and efficiency. The interface is user-friendly, making it accessible for both technical and non-technical users.

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This software allows organizations to track and resolve customer inquiries effectively. Users can create, assign, and monitor tickets, ensuring that issues are addressed promptly. The knowledge base feature enables teams to document solutions and share information, which can improve response times and customer satisfaction. Overall, Sinergia Help Desk serves as a valuable tool for enhancing customer service operations.


Used Sinergia Help Desk for Windows?


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Full Specifications

GENERAL
Release
Latest update
Version
0.4.2
OPERATING SYSTEMS
Platform
Windows
Operating System
  • Windows 2000
  • Windows XP
  • Windows 10
Additional Requirements
Windows 2000/XP/2003 Server, Microsoft .NET Framework 3, SQL Server
POPULARITY
Total Downloads
720
Downloads Last Week
0

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Program available in other languages


Last Updated


Developer’s Description

By GLR
Get a Web-based help desk developed in C# NET 3.0.
Sinergia is an open source, Web based, help desk solution, developed in C# using version 3 of the .NET framework, and SQL Server database. Among the supported features are: Case Management, Case Type customization. Management Reports. Browsing cases. Querying cases history. Adding Case notes. Users management. Sinergia's business logic is implemented using Windows Workflow Foundation.

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AI Assisted Content Disclosure

Content created and reviewed by Softonic with information obtained from GLR, using AI.

CNET's editorial team was not involved in the creation of this content. Opinions, analysis and reviews were not provided by CNET.