Used PhoneMondo for Windows?


Editors’ Review

Download.com staff
This cloud CTI solution enhances your business telephony. It looks up caller data from CRM systems and online directories, displaying rich caller profiles on your PC, browser, or mobile phone for informed call management.
  • Pros

    • Integrates with Salesforce, Outlook, and online directories
    • Supports VoIP, landline, and Android mobile phone systems
    • Displays caller notifications on PC, web browser, and mobile
    • Stores a complete call history in the cloud
    • Generates reports on company-wide telephony usage
  • Cons

    • Lacks native support for iOS mobile devices
    • Does not mention native call recording or transcription
    • Functionality focuses primarily on managing incoming calls
    • Limited to specified CRM and online directory integrations

Used PhoneMondo for Windows?


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Full Specifications

GENERAL
Release
Latest update
Version
1.0
OPERATING SYSTEMS
Platform
Windows
Operating System
  • Windows 8
  • Windows 7
  • Windows XP
  • Windows 10
  • Windows Vista
  • Windows 2003
  • Windows 2000
  • Windows Server
Additional Requirements
Windows with third party Tapi 2.1 drivers installed or Android 4+ device to capture phone calls.
POPULARITY
Total Downloads
126
Downloads Last Week
1

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Developer’s Description

View info about incoming phone calls and block unwanted ones.
PhoneMondo is a cloud CTI and callerID notification solution that helps making telephony much more effective in your company. When the phone rings (either Voip, landline or on Android mobile), PhoneMondo looks up data in different data sources like online phone directories and CRM systems (i.e. Salesforce.com, Microsoft Outlook). It then shows extra information for the call to you on your PC screen, in your web browser and/or on your mobile phone. So you can decide before picking up if you want to talk to the caller or not. Calls can be rejected and forwarded with a click. Notes, tasks, opportunities and other helpful data will make it more easy to make the call a successful call instead of just wasting time while searching for the data of the caller or letting the caller spell his name and address. All calls are stored in a call history in the cloud. Various reports help understanding telephony usage in your company and to detect any problems, i.e. on which time of day do the customers have to wait too long until the call is picked up.

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