MobileQMS - Mobile Queue Management Solutions for Android

Do you know that MobileQMS app solution has resolved the old style Queue Management Solutions?

Scenario

MobileQMS App (Offline) is designed for simple single queue line.

It can print the token number with bluetooth thermal printer and also show the

running token number on Tablet or iPad within the same WIFI network. Once the token is created or printed, you can choice the desired token number for calling in case for flexibility. Meanwhile, you can recall the token number through the menu options. Recall is good for the people who is missing attendance of the queue.

MobileQMS App

- Only Support single mobile device

- Able to create, call, recall and complete the tokens

- Without Internet (Offline)

- Pair code with MobileQMS Board on Android TV (Online)

- Connect to MobileQMS Board Pad App (Same WIFI network)

- Share token information included SMS message

- Support Bigger Screen with new UI (Tablet or iPad)

Dispensing Machine

- Must be a bluetooth thermal printer

- Able to print token number to visitor

- Portable

WIFI Router

- Connect to the mobile phone and the web browser or tablet

Web Browser

- Only support same WIFI network with the MobileQMS App

- Able to show the running token numbers

MobileQMS Board Pad App (Tablet or iPad)

- Only support same WIFI network with the MobileQMS App

- Able to show the running token number

- Able to call the token number with vocal sound

HOWTO STARTUP

1. Create "Window" and "Service" on More Screen menu

2. Issue Token on Main screen menu

3. Call Token on Main Screen menu

4. Mark the Token as COMPLETED on Main Screen menu

5. Connect to WIFI on your mobile phone (Optional)

6. Start Server on the More Screen menu (Optional)

7. Scan the QR code on other mobile phone to watch the running number on web browser (Optional)

8. Open Board Pad App from Tablet (Optional)

9. Setup Bluetooth Printer (Optional)

TROUBLESHOOTING

Q: I cannot create Token Number after I have created a "Window". Why?

A: I think you should create a couple of "Service" under the "Window" List screen.

Q. I cannot find my bluetooth printer on setup printer. Why?

A: I think you should enable the bluetooth signal on the Mobile Phone. So that, a list of bluetooth devices will be visible on the MobileQMS App.

Q. The printer is not functioning. Why?

A: I think you should have a ESC Command bluetooth printer.

Q: I cannot view the web page on web browser from the QRCode. Why?

A: I think you should start the server on the "More" screen. The web address should be same WIFI between mobile phone and web browser.

Q: Is it the App always connect with Board App?

A: Yes. The App will keep the WIFI connection as long as the screen is on. The App has implemented the screen is always on.

TABLET OR IPAD

STEP 1:

To display the Token Number on tablet, you should online and install the APP below:-

https://play.google.com/store/apps/details?id=com.wheref.mobileqmsboardpad

STEP 2:

Open Board Pad APP on the tablet

STEP 3:

Enter the MobileQMS server IP address

MobileQMS is designed for non-internet situation or no mobile service. So that the user can create the token number in rural area which has weak network signal. If wish to create a paperless token, you can try "PaperlessQMS'" which can create a new token number from user mobile device. You can find it on our web site.

"PaperlessQMS" is designed for best Internet signal environment and GPS signal. So that the user can create the token number such as shopping mall or service centre. Besides, "PaperlessQMS" is supporting multiple counters for speed up the process of provided services. However, if outage of Internet connection, the Biz person can switch to MobileQMS as temporary solutions. There have no database sharing between PaperlessQMS and MobileQMS.