Used Malwarebytes Support Tool for Windows? Share your experience and help other users.


Editors’ Review

Download.com staff
Enlarged image for Malwarebytes Support Tool
Malwarebytes Support Tool 0/1
  • Pros

    • The Malwarebytes Support Tool is a convenient assistant for users experiencing technical difficulties with other Malwarebytes applications.
    • It's very easy to use, requiring no installation and can be launched from any directory on the computer.
    • Users have the ability to choose their specific issue, making it easier to find and resolve problems quickly.
    • If you're already in contact with technical support, you can follow instructions provided through this tool. Alternatively, you can create a new support ticket if needed.
    • The tool provides advanced options such as a log collector, a cleaner for fresh installations and a feature to restore Windows Services to default settings.
  • Cons

    • This tool may not be useful for those who aren't experiencing issues with Malwarebytes products.
    • Some might find it challenging navigating through advanced options without prior knowledge of these features.
    • Though it does offer convenience by being easily launchable from any directory, some users may still prefer an installable application.
    • Depending on your internet speed or server status at Malwarebytes end, sending data logs could take time.
    • The tool doesn’t provide troubleshooting assistance for issues unrelated to Protection or Privacy concerning Malwarebytes products on Windows platform – this limits its functionality somewhat depending upon your needs!


Explore More


Download.com
Your review for Malwarebytes Support Tool