Used Lokad Call Center Calculator for Windows?


Editors’ Review

Download.com staff
The Lokad application optimizes call center staff levels by converting call volumes into optimal operator numbers. It simplifies scheduling to reduce costs and improve customer satisfaction.
  • Pros

    • Optimizes call center staff levels
    • Imports data from call center applications or Excel
    • Generates 1-click staff optimization reports
    • Converts call volumes to optimal operators using Erlang C
    • Requires no statistical or mathematical knowledge
  • Cons

    No Cons available


Used Lokad Call Center Calculator for Windows?


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Full Specifications

GENERAL
Release
Latest update
Version
1.0.1179
OPERATING SYSTEMS
Platform
Windows
Operating System
  • Windows 2000
  • Windows 10
  • Windows Vista
  • Windows XP
Additional Requirements
Windows 2000/XP/2003 Server/Vista, Microsoft .NET Framework 2
POPULARITY
Total Downloads
1,552
Downloads Last Week
0

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Developer’s Description

Optimize your staff levels.

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