View informational and diagnostic data for Windows-based devices
impelDeviceInfo is a free system utility that runs on Windows-based devices to display informational and diagnostic data about that device. It is designed to work as a support tool, allowing end-users and support agents to easily obtain information commonly required for device identification and troubleshooting.When maintaining and supporting Windows-based devices, easy access to information about that device is important. impelDeviceInfo can assist support engineers with identifying, locating and diagnosing the device. Windows itself can display all this information, but it is not aggregated into the one place - it is in numerous places such as system settings, Computer Management console, registry, WMI. When communicating with support personnel, common information needs to be supplied by the end-user, such as computer name or IP address. This information is not always easy for an end-user to locate, particularly if they are not experienced with IT devices. A common scenario is for the Device Information utility to be installed on all Windows-based devices in an organisation, often being included in a Standard Operating Environment (SOE) image. The utility is integrated as a selectable option in the impeltec SOE Portal and can be selected for automatic inclusion in an SOE image configuration.
We've installed this into our Windows 8 gold image and are starting to deploy it to 6000+ desktops in our company. It's going to be a real life saver for our Service Desk and IT Support teams. It just makes it that much easier for both the end user and support staff to get info about the PC
Cons
Nothing worth mentioning, honestly it does so much more than anything else I've seen out there - you can even customize it to add in your company's IT support info!
Summary
Software for information and diagnostic data on device