Icon of program: iHelp

iHelp for Windows

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Editors’ Review

Download.com staff
iHelp provides a cost-effective solution for real-time website visitor monitoring and live chat. It enhances online sales, customer support, and converts visitors into loyal customers.

  • Pros

    • Monitors website activity in real-time.
    • Enables live chat with website visitors.
    • Operators view extensive visitor details in real-time.
    • Operators can send proactive chat invitations.
    • Operators can redirect chats to colleagues.

  • Cons

    • No mention of chat history retention.
    • Lacks detailed analytics reporting beyond real-time data.
    • Absence of explicit customization options for chat interface.
    • No mention of offline messaging capabilities.
    • No integration with common CRM or support platforms.
Icon of program: iHelp

iHelp for Windows

Download now

Used iHelp for Windows?

Explore More

Full Specifications

GENERAL
Release
Latest update
Version
1.5
OPERATING SYSTEMS
Platform
Windows
Operating System
  • Windows NT
  • Windows 95
  • Windows 98
  • Windows XP
  • Windows 2000
  • Windows 10
  • Windows ME
Additional Requirements
Windows 95/98/Me/NT/2000/XP/2003 Server
POPULARITY
Total Downloads
2,159
Downloads Last Week
0
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Program available in other languages

Last Updated

User Reviews

4.2/5

5 User Votes

Developer’s Description

By PocketDeal.com
Provide visitors of your Web site with an ability to chat with an operator.
iHelp offers a timely and cost-effective solution to monitor your Web site activity and chat live with your Web site visitors, improving your online sales and customer support and converting your Web site visitors into loyal customers. The Web site operators will see in real-time extensive details about all the visitors browsing your Web site monitored pages. The operators can send a chat invitation to a visitor, or the visitor can click the live chat button on your web pages to start a new chat session. The operator will chat with the visitor, or he can redirect it to another operator.
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