iHelp for Windows

Name: iHelp
Rating: 4.2 (5 reviews)
Author: PocketDeal.com

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Editors’ Review

Download.com staffMarch 12, 2026

iHelp provides a cost-effective solution for real-time website visitor monitoring and live chat. It enhances online sales, customer support, and converts visitors into loyal customers.

Top Recommended Alternative

NuCaptcha Basic

Free

Pros
- Monitors website activity in real-time.
- Enables live chat with website visitors.
- Operators view extensive visitor details in real-time.
- Operators can send proactive chat invitations.
- Operators can redirect chats to colleagues.
Cons
- No mention of chat history retention.
- Lacks detailed analytics reporting beyond real-time data.
- Absence of explicit customization options for chat interface.
- No mention of offline messaging capabilities.
- No integration with common CRM or support platforms.

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Full Specifications

GENERAL

Release: March 23, 2004

Latest update: March 12, 2026

Version: 1.5

OPERATING SYSTEMS

Platform: Windows

Operating System

Windows NT
Windows 95
Windows 98
Windows XP
Windows 2000
Windows 10
Windows ME

Additional Requirements: Windows 95/98/Me/NT/2000/XP/2003 Server

POPULARITY

Total Downloads: 2,166

Downloads Last Week: 0

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Last Updated

User Reviews

4.2/5

5 User Votes

Crappy
December 16, 2004
Pros
Cons
Summary
Most of the time the reports wouldn't show up, saying some sort of server error. I wouldn't recommend it to my worst enemy.
Good product
April 6, 2004
Pros
Cons
Summary
I'm using iHelp for my website and I like it a lot and my clients too.It was easy to install and it runs smoothly.
Excellent inexpensive product to provide online customer support
March 28, 2004
Pros
Cons
Summary
If you have asked yourself why people should pay huge price tags for similar software then you shoould take a closer look at iHelp. The software is excellent and has the potential to be a serious player in the market. The installation was very quick and the integration with our website seamless. within minutes we've started to receive "calls" from our customers!
March 23, 2004
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Cons
Summary
I've created a free IHelp account and it works great..This is a must for your online business..
Very easy to install and use!
nick1thegreatMarch 23, 2004
Pros
Cons
Summary
I have used iHelp for some ebay auctions and it is really very easy to use, I had it up and running in less then 2 minutes. I plan on using it on my new website too, it has all the features I need without beeing too complicated.

Developer’s Description

By PocketDeal.com

Provide visitors of your Web site with an ability to chat with an operator.

iHelp offers a timely and cost-effective solution to monitor your Web site activity and chat live with your Web site visitors, improving your online sales and customer support and converting your Web site visitors into loyal customers. The Web site operators will see in real-time extensive details about all the visitors browsing your Web site monitored pages. The operators can send a chat invitation to a visitor, or the visitor can click the live chat button on your web pages to start a new chat session. The operator will chat with the visitor, or he can redirect it to another operator.

iHelp for Windows

Editors’ Review

Top Recommended Alternative

NuCaptcha Basic

Pros

Cons