Used Dell SupportAssist for PCs for Windows? Share your experience and help other users.
Editors’ Review
Download.com staff
Pros
- Dell SupportAssist offers automated troubleshooting by detecting and resolving PC issues, easing the process for non-experts.
- With regular updates, Dell SupportAssist keeps drivers and firmware current to maintain peak system performance.
- Dell SupportAssist conducts proactive hardware and software health checks, offering insight into your PC’s current status.
- An all-around helper, Dell SupportAssist cleans junk files, optimizes networks, boosts system speed, and connects to Dell support.
- Premium upgrade options in Dell SupportAssist include failure prevention, automated case creation, and 24/7 expert help.
Cons
- Security risks: Hackers have been known to exploit the direct system control provided by this software, which could put your computer at risk.
- Heavy on resources: Despite running in the background, Dell SupportAssist consumes considerable system resources which may conflict with other resource-intensive apps or software.
- More hassle than help? Some users believe it’s more of a nuisance than aid due to its high resource consumption coupled with seemingly unnecessary Dell updates.
- Potential corruption threats: Its direct link libraries (DLL), which store pieces of code common repositories are vulnerable - they can be corrupted by hackers resulting in malfunctioning programs or worst-case scenario; total takeover of your machine.
Used Dell SupportAssist for PCs for Windows? Share your experience and help other users.