Icon of program: Cuba Server for Microsoft…

Cuba Server for Microsoft Outlook (TAPI) for Windows

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Used Cuba Server for Microsoft Outlook (TAPI) for Windows?

Editors’ Review

Download.com staff
Cuba is a telephony middleware that integrates your phone system with Microsoft Outlook. It offers screen pops of Outlook contacts based on caller information for enhanced customer service.

  • Pros

    • Customizable telephony middleware
    • Screen pop of Outlook contacts
    • Caller ID and Called ID display
    • Softphone functionality for call control
    • Automatic screen transfer with calls

  • Cons

    • Requires business-grade telephone systems
    • Integration setup complexity not detailed
Icon of program: Cuba Server for Microsoft…

Cuba Server for Microsoft Outlook (TAPI) for Windows

Download now

Used Cuba Server for Microsoft Outlook (TAPI) for Windows?

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Full Specifications

GENERAL
Release
Latest update
Version
1.3
OPERATING SYSTEMS
Platform
Windows
Operating System
  • Windows 7
  • Windows Vista
  • Windows 2003
  • Windows XP
  • Windows 10
Additional Requirements
None
POPULARITY
Total Downloads
281
Downloads Last Week
9
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Program available in other languages

Last Updated

Developer’s Description

By Itel Office Software
Integrate your phone system and use Cuba's CTI with Microsoft Outlook.
Cuba is a fully customizable telephony middleware product to enable screen pop of Microsoft Outlook contacts. Screen pop based on caller or called number and pop on a ringing or answered call. Features include inbound caller information displays or 'pops' up on your computer screen normally this is delivered to the screen before or at the end of the call, caller ID (aka CLI) or ANI, Called ID (aka DNIS), and as well as any of the Remedy fields, indicates status of call, creates a 'softphone' that enables you to operate your phone system via your keyboard and mouse, allows you to transfer a call at the click of a button, automatically transfer the screen (customer record) along with the call to enhance customer service, incoming callers can enter their account number, links to your contact database to identify the Log Offering, and supports business grade telephone systems.
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