Bitcasa Infinite Storage for Windows

User Reviews

• Awful - Don't do it

  depreciatedJanuary 1, 2015

  Pros

  Green is a pleasing color.

  Cons

  Corrupted all of my archives. Irreplaceable data. You will never get your zip files out alive. There should be a class action against them.

  Summary

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• Seriously Terrible Product - BAD BAD BAD

  hellodave9000November 1, 2014

  Pros

  Not worth talking about. The user interface is good. Tried to copy Dropbox.

  Cons

  +Corrupts your files +Takes forever to upload or download +Customer Service is bad because they know there is nothing they can do. +Takes forever to 'start' is always 'initializing' +Now they're going to delete the remaining files that I have with them because they have changed 'pricing plans' -- which means I am in the painstakingly SLOW process of unloading data from their crappy service.

  Summary

  I have never been so hateful of a product in my life. It makes me so mad that there aren't more prominent negative reviews of this product.

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• Great idea TERRIBLE product

  jb_1984June 9, 2013

  Pros

  This is a great idea. An infinite amount of disk space that resides on the web so it does not take up space on your hard drive.

  Cons

  Terrible implementation. The service works well for the 1st GB but quickly becomes unusable. Locks up your finder, slows down your system, very buggy. To make matters worse it often uploads files incompletely so that the file that is stored in the cloud is incomplete and corrupted. Unfortunately, you can not tell that the file is broken until you open in - according to the client app everything worked fine and there are not problems. Tried to use it to rip and back up my DVDs online and 1 out of every 5 files were unusable, but everything looked fine and their system told me there were no problems so I didn't find out until I had deleted the original ripped file.

  Summary

  Even if the service was free it would not be worth it unless you are masochistic and want to spend all your free time doing a bit level check of all of your files to make sure that they copied to the online hard drive correctly. That is, of course, assuming the bitcasa application is not slowing down your system so much that it is unusable making any type of check impossible. Honestly, 1 star is too high for this product.

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• A truly awful product - avoid at all costs

  qpootle2February 11, 2013

  Pros

  Promises infinite cloud storage

  Cons

  It doesn't work. My 'infinite' folder is inaccessible via any of the interfaces: the Windows Explorer Bitcasa folder, the desktop app, or the web portal. Only the desktop app even hints that the Infinite folder contains anything (13.4gb) but opening it reveals it to be empty. Meanwhile, the original WE folder that I had hoped to make infinite has been replaced by a shortcut that goes nowhere. I can still reach it (thank goodness) by drilling down from C:/ to users and thence to the directory. It's also screwed up my 'backed up' Documents folder. I can only reach it via the web portal, not the WE directory or the desktop app, but there is no simple way to restore it to my machine. The 'help' provided is garbled and the process it tries to explain is insanely complicated. Bitcasa's context menu commands apparently allow you to make any number of directories 'infinite' or to sync, send or back them up. AFAIK, you can actually only make ONE folder infinite, yet the menu commands remain

  Summary

  DON'T TOUCH THIS WITH A BARGEPOLE. At least, don't do it before they've sorted the functionality, integrated all the bits, made it secure (see the other comment) and hired a competent tech writer to develop the help. This seems to be the paradigm case of a woefully undeveloped (and possibly underfunded) but over-promised product foisted onto an unwitting public long before it was ready. If you do install it, be prepared to serve as an unpaid tester, debugger and help developer. And be sure to find a safe and reliable backup for your data before you entrust any of it to this piece of junk.

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• there's a major bug somewhere

  kuupanoDecember 19, 2012

  Pros

  Nice software and interface if it one day works as promised.

  Cons

  I installed Bitcasa on a Win8 platform. Mirrored one of my photo folders. Worked fine. Mirror in the service was fine. Right-clicked one of the photos in the mirror and selected 'share with...' which generated the unique link. I opened the link in a browser (logged out of Bitcasa in the meantime) and clicked on the folder icon and, guess what, the full contents of another photo folder NOT MIRRORED opened. I could click on any of those photo files and the full-size picture opened. So somewhere in their system they have the contents of the folder not supposed to be mirrored. I sent the link by email to another computer and the same happened. So they seem to have big open issues securitywise.

  Summary

  Do not use on a computer with sensitive data.

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