LabTech MSP for Windows

Name: LabTech MSP
Rating: 4 (4 reviews)
Author: LabTech Software

Download now

Used LabTech MSP for Windows?

Editors’ Review

Download.com staffFebruary 26, 2026

LabTech is a robust solution for managed service providers, consolidating remote support, inventory, and client management into a single, efficient application.

Top Recommended Alternative

My WiFi Hotspot

Free

4.9

Pros
- Consolidates ticketing, time tracking, monitoring, and remote control.
- No client network configuration needed for monitoring setup.
- Complete control over monitored systems via Control Center.
- Direct desktop connection with built-in VNC and other protocols.
- Integrates with Microsoft CRM, Visio, and Outlook.
Cons
- Data export limited to XML/CSV formats.
- Specific version 1.7 features mentioned.

LabTech MSP for Windows

Download now

Used LabTech MSP for Windows?

Explore More

Full Specifications

GENERAL

Release: July 30, 2007

Latest update: February 26, 2026

Version: 1.7

OPERATING SYSTEMS

Platform: Windows

Operating System

Windows 2000
Windows XP
Windows NT
Windows 10
Windows Vista
Windows ME

Additional Requirements: Windows Me/NT/2000/XP/2003 Vista, Microsoft.Net 1.1

POPULARITY

Total Downloads: 4,552

Downloads Last Week: 1

Report Software

Program available in other languages

Descargar LabTech MSP

Last Updated

User Reviews

4/5

4 User Votes

Does Not Work - No Support
MSPITguyDecember 4, 2012
Pros
Customizable.
Cons
Major functionalities do not work. Patch Management is always broken. Remote security for VNC is always broken. When they fix one thing, another part of it is broken. Support is non existent. They have some really good support technicians, but management keeps over-riding the support staff to use every reason possible to claim that something is out of scope for support. They are not willing to correct their own mistakes. When they do something that breaks your customization,they do not apologize,try to correct it or even acknowledge that there is a problem.
Summary
Warning - stay away from this application. It will cost you more of your time than it is worth.
Perfect For IT
kibble_techJuly 30, 2007
Pros
My favorite thing about Labtech is that you don't have to use 4 or 5 pieces of software and enter in the same data to each one.. Can Track Tickets, VNC, Monitor Workstations/Routers/Computers, Stealth Repair Computers, Manage Contacts, Billing (keeps track of hours), Generates Reports.. The list goes on... It is everything you need to run an IT department.
Cons
The few things I have found wrong with it have been programmed into it as soon as it was suggested. They are constantly workin to improve the software to the users needs. Top notch.
Summary
Fantastic! We monitor over 600 computers and it does what it say on the tin!
watek2kJuly 19, 2007
Pros
Labtech MSP is a god send to any computer support company, we looked at Kaseya, N-Able and many others and this was by far the best value and functionality. It has been written from the ground up around the same ethoses we use and is very flexible. Check out the competition and they do not even advertise there prices, that is because they are 5 x times the price for a product which is not as good!
Cons
Summary
Looks Great and Does more than advertized.
hurnburfurtJuly 19, 2007
Pros
Loved the interface and abiliy to control computers without any user interaction. Also thought it was awesome that i did not have to use any other software but labtech.
Cons
The server install is a little difficult
Summary

Developer’s Description

By LabTech Software

Analyze, manage, and monitor your workstations.

LabTech for Managed Service Providers is a one of a kind solution that combines remote technical support with inventory, client, and technician management at competitive price. Improve productivity and efficiency by consolidating support ticketing, time tracking, monitoring and remote control into one application. No client network configuration is necessary eliminating the setup and maintenance of a monitored network infrastructure.The Control Center offers complete control over any system that is running the System Monitor. Display the inventory data and send commands from the Control Center without user interaction. All inventory data is updated on a regular schedule or can be sent on demand. Connect directly to the users desktop with built-in VNC or other(RDP,PCanywhere,etc).

Track jobs with complete support ticketing and record time by entering data only once. Export time to standard programs with XML/CSV Support. Integrates with Microsofts CRM, Visio and Outlook. Version 1.7 adds active directory Push Support, XP Theameing and improved visual display, Custom commands and Extra Fields for computers added.

LabTech MSP for Windows

Editors’ Review

Top Recommended Alternative

My WiFi Hotspot

Pros

Cons

LabTech MSP for Windows

Explore More

My WiFi Hotspot

Domain Name Analyzer & Generator

IMI Mailbox Statistics

Personal MicroCast Weather Desktop Icon

Little Eye

Website to Jpeg Converter 3000

Web Eyes

Codenica Audit

eduConduct

NetTrooper

Jackaroo IT

Tele-Cap Free

Full Specifications

Program available in other languages

Last Updated

YouDubber

FTP Scanner

NoteCable Amazon Music Converter

Zuum MP4 Downloader

InTiles Kiosk Software

TunesBank HBOMax Downloader

Ank Download Manager

IP Monitor

Google Currents

TunePat VideoGo All-In-One

Proxy Bear

Webfile Retriever

User Reviews

Does Not Work - No Support

Perfect For IT

Fantastic! We monitor over 600 computers and it does what it say on the tin!

Looks Great and Does more than advertized.

Developer’s Description