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AmberCat Help Desk

By AmberCat Systems Free to try

Developer's Description

AmberCat Help Desk can help you log, track, and manage your help desk calls. Customers can log requests directly via e-mail or their browser, in addition to rapid Windows-based call logging for your help desk staff. A tree view of customers, sites, contacts, and equipment provides a way to both log calls and manage your database. With SLA monitoring, escalation, e-mail alerts, time, and charge recording, and a knowledge base, AmberCat Help Desk is a feature-rich and configurable program that can help you manage your help desk more effectively.

Version 3.4 SP6 may include unspecified updates, enhancements, or bug fixes.

Full Specifications

What's new in version 3.4 SP6

General

Release November 7, 2008
Date Added March 17, 2006
Version 3.4 SP6

Operating Systems

Operating Systems Windows 2000, Windows 98, Windows Me, Windows, Windows XP, Windows NT
Additional Requirements Windows 98/Me/NT/2000/XP/2003 Server

Popularity

Total Downloads 3,325
Downloads Last Week 0
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