Icon of program: AmberCat Help Desk

AmberCat Help Desk for Windows

By AmberCat SystemsTrial versionUser Rating

Key Details of AmberCat Help Desk

  • Manage and track your help desk calls.
  • Last updated on November 7, 2008
  • There have been 8 updates

Developer's Description

Manage and track your help desk calls.

AmberCat Help Desk can help you log, track, and manage your help desk calls. Customers can log requests directly via e-mail or their browser, in addition to rapid Windows-based call logging for your help desk staff. A tree view of customers, sites, contacts, and equipment provides a way to both log calls and manage your database. With SLA monitoring, escalation, e-mail alerts, time, and charge recording, and a knowledge base, AmberCat Help Desk is a feature-rich and configurable program that can help you manage your help desk more effectively.

Version 3.4 SP6 may include unspecified updates, enhancements, or bug fixes.


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Full Specifications

GENERAL
Release
March 17, 2006
Latest update
November 7, 2008
Version
3.4-sp6
OPERATING SYSTEMS
Platform
Windows
Operating System
Windows 10, Windows 98, Windows ME, Windows 2000, Windows XP, Windows NT
Additional Requirements
Windows 98/Me/NT/2000/XP/2003 Server
POPULARITY
Total Downloads
3,325
Downloads Last Week
0

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