IPHost Network Monitor is a distributed network and server monitoring software. This tool allows monitoring of websites and intranet applications, mail, database (Oracle, MySQL, MS SQL, ODBC) and other servers, network bandwidth and equipment, other resources inside and outside your network. Remote Network Agents enable monitoring of resources in multiple separate networks. Performance and other counters on Windows computers can be monitored via WMI, on UNIX/Linux systems via SNMP. Supported protocols are HTTP, HTTPS, FTP, SMTP, POP3, IMAP, ODBC, PING, and more. Web Transaction monitor for end-to-end web applications and e-commerce sites monitoring. SNMP MIB browser with SNMP SET support. SNMP traps monitor for immediate alerts on event. You can also use any Nagios plugin to monitor what you need with IPHost Network Monitor. Alerts by email, SMS, Jabber, ICQ, AOL, SNMP SET, play sound or by execution of a program. Administrator tools provided. Daily, weekly, monthly automatic reports (summary, trend, problem) for any monitor, host or group. Reports for custom period and visual alerts in web interface.
What's new in this version: Version 3.5.6985 added Internet Explorer engine to Web Transaction Monitor, support for the internationalized domain names.
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All versions:2.0 stars
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"As they say "the devil is in the details" so BE AWARE"
Version: IPHost Network Monitor 3.5.6985
1- Allows Import of MIB (although feature is not very practical) files
2- Allows custom OID polling (this is a biggie, because others like Spiceworks do not as of Jan-24-2014)
3- Nice Interface (appearance)
4- Fast Support response time (<24hrs in our experience)
1- Unstable database - gets corrupted easily and recovery is NOT 100% reliable in our experience
2- Cannot export monitors (this is a BIG Deal, believe it or not - they keep your data points to themselves within the database and only give you a graph to use)
3- Charge by number of monitors (not devices monitored) - big deal as some devices could have THOUSANDS of OIDs to monitor EACH
4- COMPANY CHARGES EXTRA to help you export 'your' Data points from the database (in our case, we were quoted about MORE than the cost of the software). Made us feel our data points collected are being held for ransom.
Important to point out that we're reviewing the PAID version of this software for 500 monitors. Free version has similar functionality and limitations.
A- Cost is per Monitor (not per Device)
They do not charge PER device, but rather PER MONITOR. This is a big deal, but depending on your situation, NOT IN A GOOD WAY: Some devices we monitor can have THOUSANDS of OIDs (SNMP polling commands) to monitor.
For example, we monitor less than 30 devices, but have over 200 monitors.
For each monitor we add, we need to repeat the monitor (copy) copied for each device separately; hence, at about 30 devices, we use up 30 monitors from our license for EACH KPI (Key Performance Indicator) we choose to monitor.
You really need to THINK about what you want to monitor.
Other S/W vendors (competitors) make a POINT to tell you that they charge per device -- some are even fully functional up to 30 devices for free.
HELP/Support is very fast to respond and they even help you with some minor things...FOR EXAMPLE, if you want to create a 'Script' monitor they have sent us a sample at no cost if you can't program the script language they use (not sure what that script language is).
C- Data Points collected NOT released for free
IF you don't need the Data points this could be a good solution for you as their pricing is competitive (but not necessarily the best).
In our case, we monitor many values of different devices at different locations.
In order to TROUBLESHOOT a problem, we need to look and compare the values at a specific time on MULTIPLE devices...so looking at 1 graph at a time is impractical because it's a burden to 'line up' the graphs with time codes, etc.
NOTE: If you just need to attach pretty graphs to a report, then their basic solution might just be good enough for you.
Our REVIEW would have been much better until they quoted me DOUBLE THE PRICE OF THE SOFTWARE (>US$1,000) to extract the data points our PAID S/W collected on our DEVICES being monitored! Did NOT receive an offer of providing the Database Schema (which they state that they do on their website! Technically, I guess they do make it available: they just don't tell you it's gonna cost you more than the software).
D- Cannot Export Monitors created
As we were troubleshooting our Database (which really went haywire and was not providing the right responses to the polls) we noticed that if we wanted to create a 'clean' database we had to RE-CREATE all over 200 monitors, one by one. It took us about 30 man-hours to do the first time.
E- Overall it WORKS WELL and you get GOOD support
Software works fairly well...it's when you get down to the 'details' of really using it or needing it to support your equipment and/or your customer's equipment.
F- Maybe the Developer is missing the bigger picture
Their software is promoted as a smaller 'solution' that can GROW. As we GROW our customer base and SNMP monitoring needs, guess what !? we're now looking at a BUNCH of other S/W vendors...ALL BECAUSE of the limitations 'they have imposed' which make their software either impractical for troubleshooting or prohibitively expensive.