Features
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License:
Free to try; $1,130.00 to buy
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Editor's Rating:
Not rated
- Average User Rating:
-
Downloads:
2,471
- Operating Systems:
Windows Me, Windows XP, Windows 2000, Windows NT, Windows 98
- Additional Requirements:
Windows 98/Me/NT/2000/XP/2003 Server
- Limitations:
50-request or 30-day trial
- Date Added:
March 16, 2006
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Previous Versions:
Publisher's description of AmberCat Help Desk
AmberCat Help Desk can help you log, track, and manage your help desk calls. Customers can log requests directly via e-mail or their browser, in addition to rapid Windows-based call logging for your help desk staff. A tree view of customers, sites, contacts, and equipment provides a way to both log calls and manage your database. With SLA monitoring, escalation, e-mail alerts, time, and charge recording, and a knowledge base, AmberCat Help Desk is a feature-rich and configurable program that can help you manage your help desk more effectively.
Version 3.4 SP6 may include unspecified updates, enhancements, or bug fixes.
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