Version: 2008
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AmberCat Help Desk 3.4 SP6

  • Quick specs
  • Price: Free to try (50-request or 30-day trial); $1,130.00 to buy
  • Operating system: Windows Me, Windows NT, Windows XP, Windows 2000, Windows 98
  • Date added: March 16, 2006
  • Total Downloads: 2,532
  • Downloads last week: 7
  • See full specifications
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Publisher's description

From AmberCat Systems :

AmberCat Help Desk can help you log, track, and manage your help desk calls. Customers can log requests directly via e-mail or their browser, in addition to rapid Windows-based call logging for your help desk staff. A tree view of customers, sites, contacts, and equipment provides a way to both log calls and manage your database. With SLA monitoring, escalation, e-mail alerts, time, and charge recording, and a knowledge base, AmberCat Help Desk is a feature-rich and configurable program that can help you manage your help desk more effectively.

Version 3.4 SP6 may include unspecified updates, enhancements, or bug fixes.

Convert video files between various video & audio formats.

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