AVG PC TuneUp

AVG PC TuneUp

Editors' Rating:
3.5
Very good
Average User Rating:
2.3
out of 77 votes
See all user reviews

Quick Specs

Version:
14.0.1001.519
File Size:
73.59MB
Date Added:
July 22, 2014
Price:
Free to try; annual subscription (15-day trial); $39.99 to buy (Buy it now)
Operating Systems:
Windows XP/Vista/7/8
Total Downloads:
138,569
Downloads Last Week:
1,043
Product ranking:
Additional Requirements:
Not available

Editors' review

Pros

One-click maintenance: AVG PC TuneUp's initial setup is streamlined. There's really no room for error, since one-click optimization is the first option you see, giving a clear impression that PC TuneUp is hassle free.

Control: When AVG PC TuneUp discovers issues, it presents them in a pop-up window that lets you control which files to clean and which to delete. Highlight a file to reveal a short description of what it is and what it does to your Windows PC.

Clean design: PC TuneUp clearly shows you its process, from Registry scanning to defragmentation analysis. Though it shows warning icons for more system-critical issues, PC TuneUp generally avoids overzealous warnings and large, bold fonts that might give you a sense of pressure or panic.

Cons

Miscategorization: Sometimes it's questionable whether what PC TuneUp declares a problem is really a problem. During our tests, PC TuneUp reported a Windows Media Player option and a Firefox master password setting as errors under PC Health. Though keeping track of browser credentials is a good practice, alerts like these could confuse you about what kind of settings qualify as risks.

Limited trial use: In the trial, maintenance scanning is limited to three days, and the entire program is subscription based. Though the maintenance feature is effective, we find it hard to justify the asking price, nor do we see the app's advantage over free products without the peace of mind.

Bottom Line

AVG PC TuneUp is a well-designed and effective tool that mostly accomplishes what it claims. Its advantage lies in its streamlined user flow and one-click-friendly design. Though PC TuneUp has many tools, there are free programs that perform most of the same tasks, so power users may find it hard to justify paying for the software.

Publisher's Description

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All User Reviews
  • All Versions:

    2.3

    out of 77 votes

    • 5 star: 20
    • 4 star: 4
    • 3 star: 2
    • 2 star: 5
    • 1 star: 46
  • Current Version:

    0 stars Be the first to review this product
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    Results 1-10 of 77

  • 1 stars

    "Worst Program in the World? Could be."

    July 12, 2014   |   By PandaMan06

    Version: Not Found

    Pros

    What pros?

    Cons

    Everything. Thanks to AVG PC TuneUp (2014), I am out +$250 for a software service warranty and external DVD drive for my Lenovo IdeaPad Y500 gaming laptop.

    It is now rendered useless and unbootable. Currently I'm waiting on a OneKey Recovery CD so I can attempt to save my data, roll back to Windows 8 (cause 8.1 messes up the Metro Apps), and restore my machine back to its glory days.

    I can't pin-point the particular issue that AVG did to my machine. It could be a change to the boot process, the edit/removal of a registry value, or a hung process during the "scan and clean" step during the boot. Or even something else.

    Summary

    ALWAYS backup your computer. If you only have a flash drive, then back up what's most precious to you (you can always download and reinstall programs).

    DO NOT TRUST OR USE THIS PROGRAM. There are several programs out there that are free and proven to work WITH your machine, not AGAINST it. Brands like ioBit, Piriform, Auslogics, and many more provide great results. AVG's only specialty is anti-virus, not for PC maintenance outside their own realm.

    Apparently this is a recurring thing since 2011, meaning that they've done NOTHING to improve their cleaning/tweaking process. They can either research and actually learn to fix issues, or they can discontinue to program (which I recommend they should do).

    Lenovo Users: If you're trying to recover and save your data, you'll need a OneKey Recovery CD and an external hard drive. Talk to Lenovo in acquiring one.

    I would NOT recommend this program to even exist in our cyberworld. Save yourself the headache, frustration, loss of data, and even money.

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  • 1 stars

    "Worst Program I have ever experienced"

    July 09, 2014   |   By MK_47

    Version: AVG PC TuneUp 14.0.1001.489

    Pros

    Absolutely nothing.

    Cons

    Disk doctor get stuck at 29%, thereafter cannot get into Windows.
    After finally managing to get back into Windows, could not uninstall PC tuneup, as the uninstall program would not respond.
    Majority of files on C drive became corrupted.
    Restarted once more, after which pc would not even boot into Windows, as it got stuck in a loop, saying: "Windows ran into a problem, needs to restart."
    After a couple of restarts, it then says there is a problem with the boot file and Windows needs to be reinstalled.
    After reinstalling from a system image, all of my data on my C drive had been lost.
    This product did absolutely nothing but destroy my Windows OS and cause a massive loss of data.

    Summary

    Firstly, on Windows 8, the disk doctor tool, after restarting, got stuck on 29% (at the Windows boot logo), saying Checking and Repairing Drive: 29% (or thereabouts). This persisted for hours without changing. I searched the problem on my phone and found that this is an extremely common occurrence, according to Windows 8 users. After restarting again, the process restarted. Eventually I restarted and it gave me the option to skip the check. Getting into Windows, I immediately went to uninstall the product. Clicking "Yes" on the AVG "Are you sure you want to uninstall", would come to no avail and the product would not reinstall. On top of this, I could not open any files, particularly could not open the AVG PC tuneup itself.
    After yet another restart, Windows would not even boot, it would get stuck in a "Windows ran into a problem, need to restart" loop, in which it would repeatedly restart. After a number of restarts, a new error (worse than the previous) would appear saying that the boot file is corrupted and Windows needs to be reinstalled.
    Thereafter, I reinstalled Windows from a factory image, which finally managed to fix the problem, however, all of my previous data, applications etc. on my Windows were removed.
    AVG PC Tuneup 2014, a product meant to clean up and improve performance, did absolutely nothing but destroy my operating system to the extent that it would not even consider booting up. As a computer science student, I have never come across such an excuse for a product. I have been a loyal user of AVG Anti-Virus for many years, and this fooled me into a false sense of security in all of their products, which is a mistake I will never make again.
    AVG has made a massive mistake with this product, and I cannot even fathom how they, claiming to be a professional company, can make such a disaster of a product.
    It is safe to say that I will never be using an AVG product ever again.

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  • 1 stars

    "Free tuneup is deceptive"

    July 02, 2014   |   By gmswenson

    Version: Not Found

    Pros

    Seems to speed up PC until free trial is over after 24 hrs, then it's worse

    Cons

    AVG advertised that you could run the program once a year for free, they did not say that the program would attempt to return your PC to the same level previous to your trial - it actually made my PC perform far worse after the 24 hour trial was over - it took me several days to even get internet access back. I emailed their support (from my phone)- they suggested I run the program to restore files, but in order to do that I had to buy it! No thanks, I am now getting rid of all the AVG software on my computer.

    Summary

    Don't try the free tuneup!!!!

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  • 1 stars

    "Trial version leaves you worse off if you don't buy."

    May 13, 2014   |   By gmswenson

    Version: AVG PC TuneUp 14.0.1001.423

    Pros

    Seems to work in trial mode until it expires.

    Cons

    The ads for AVG's PC TuneUp said that you could try it out for free up to once a year, inferring that it would do the complete job and then not continue to run, so I tried it figuring I could buy it further down the line if I liked it. It seemed to do the job, my computer ran faster, however when the 24 hr trial period ran out it restored some settings it had changed with disastrous results. I could no longer get on the Internet, and since then my computer is always asking me to close programs due to a lack of available memory. I emailed their support (on my phone) and they sent me the solution - to run the program and change some settings. Only problem was I would have to buy it to do this, similar to a virus that forces you to pay a fee to correct it.

    Summary

    I will NOT buy anything from this company again - am now looking for some other decent tuneup program, as well as a replacement anti-virus program.

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  • 1 stars

    "Pile of Junk"

    May 05, 2014   |   By c0ded

    Version: AVG PC TuneUp 14.0.1001.423

    Pros

    None, just a pile of bloated junk only the gullible would shell out their hard earned cash and install this garbage .

    Cons

    Crap ware bloated junk so called registry cleaners 'turbo optimizers' fix nothing if anything they will mess up your PC and may delete important system files ,anyway deleting a few mb files will not speed up your computer (pardon the pun)one bit .

    Summary



    Updated on May 5, 2014

    Speed up your P.C no bull ,gimmicks and costs you nothing £0 $0
    Ccleaner & Defrag windows defrag fine or 3rd party defrag if you want like defraggler again a free program .
    Faster startup .
    Run Windows MSCONFIG tool /start>type "msconfig" without the quotes than uncheck any unnecessary programs in the startup list .restart not show which programs to disable ,Google search many hundreds of websites will inform you .
    last if this garbage program or any other so called b.s programs have corrupted your registry >command ,type "cmd" (without the quotes) run as administrator w7 users. let it run untill 100% fix any corrupt or missing system files.

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  • 5 stars

    "Learn to use"

    May 01, 2014   |   By SammerJammers

    Version: Not Found

    Pros

    It has saved my computer for many years aslong as it is not doing something it does not slow computer down when you are in the middle of a task don't try to do fifty other things its common since it takes high cpu because it is fixing your computer I have been using since 2011 on all my computers it does wonders on my oldies like my dell 2400 it runs as fast as it possibly could when befor I was having problems even opening a folder and pc freezing after I ran avg pc tune up it runs so much better I no longer want to throw it across the room. now for my 6gb ram 1 tb hard drive dell it helps aswell I don't have slow issues with it anyways but it fixes a lot of the problems I have had with it over the last couple years. I have never had problems opening the interface or running any tasks as I have seen in comments except for my dinosaur of a computer some times it takes longer to clean up the recovery tool (rescue center)is awesome I have saved my computer many of times I recommend.

    Cons

    old computers may take longer to run yet its probably the computer not avg

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  • 1 stars

    "Slows the computer more than it speeds it up"

    April 29, 2014   |   By rodrupp

    Version: Not Found

    Pros

    Helps manage background processes and startup programs well. Decent user interface.

    Cons

    Consumes a HUGE amount of memory. CPU usage was constantly over 50% while it was on. Takes some 5+ minutes just to open the user interface. Many of the features take even longer to load. Computer completely freezes until it finishes loading.
    Every bit of speed you get from cleaning up your system is used up 10x by the TuneUp itself.

    Summary

    Do NOT use. Slows computer down completely.

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  • 2 stars

    "Don't install. It's a bi#ch to uninstall."

    April 16, 2014   |   By pyunge8

    Version: AVG PC TuneUp 14.0.1001.380

    Pros

    Not exactly sure. Before I can get an idea, the trial expired, just after 3 days.

    Cons

    U cannot uninstall with your normal Windows routine, especially after it expire in 3 days; that does nothing! I have to do some serious Google research to figure it out. Apparently, you just run the installation program; it uninstall and clean it all out.

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  • 1 stars

    ""Avoid at all costs!!!""

    April 10, 2014   |   By gingjok2

    Version: AVG PC TuneUp 14.0.1001.380

    Pros

    None whatsoever!!!!!!

    Cons

    Constant freezing!! Not worth the money!!! Customer care is non existent!!!!

    Summary

    This piece of crapware is not worth a single dollar!! It totally slows down boot up time. It absolutely swamps all over programmes on your computer! When you try to delay it on start up or even stop it running on start up, it automatically overrides the other software settings!! Upon start up it constantly freezes and takes about a minute before you can actually use it!! NEVER just run their cleaning programmes without checking!! What it says is unnecessary is actually something which is essential to the windows operation! On the last 2 software updates, the computer refused to reboot! Took countless attempts wasting a total of 15 minutes!!! It also affects the stability of other software on your computer as well! They also refuse to start up immediately!! Once I removed TuneUp Utilities 2014, everything went back to normal and the computer became very response again!! And to make matters worse, after getting in touch with customer care on 3 occasions!!! 10 days later they haven't replied in person!! Just those pathetic automatic replies!! As I write this review they still haven't been in touch.
    I would never recommend this software to anybody and would avoid it at all costs!!! Try Wise Care 365 or Advanced Systemcare 7 Pro. Both of which you get fairly quick helpful replies from customer care. And they are not over intrusive and cause no serious damage to your computer.

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  • 1 stars

    "Bait and switch with no customer support"

    March 02, 2014   |   By MrNeutron777

    Version: Not Found

    Pros

    Purchase from this company if like to be the victim of bait and switch scams and enjoy getting the the runaround when you try to get customer service.

    Cons

    E-mail advertising is a bait and switch scam.

    Impossible to contact customer support.

    Summary

    I have used AVG anti-virus for several years without incident. Yesterday I got an e-mail from AVG advertising PC Tuneup for $23.32. A link in the e-mail took me to the site where the price was $26.65.

    I tried to resolve the issue by:
    1) submitting a question online to "Julia" - no results
    2) online chat - no operators available
    3) calling the support number - recording directs me to the website
    4) replying to the e-mail - e-mail failed

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  • Results 1-10 of 77

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