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123 Live Help 4.2

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Quick specs
Price: Free
Operating system: Windows 95/98/Me/2000/XP/Vista/Server 2008/7/NT
Date added: May 22, 2009
Total Downloads: 120
Downloads last week: 3
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Publisher's description

From TopCMM Software :

With the 123-live-help (V_4.2), The Customer panel remains web-based to be cross-platform and no client installation involved, while the Admin panel and Operator panel are turn to Windows applications to offer richer functions: Operator Statistics Added,Offline Message Management Optimized,Valuable Customer Recognition, Search Function Upgraded. 123 Live Help Chat Server Software supports from one seat to unlimited seats of staff members, which makes it the right solution for business of any sizes.

Features:

advertisement module gives your product more opportunities to be learned by your customers
Remote controller of 123livehelp via MSN A remote controller and monitor of the live chat conversation
Proactive Chat Invitations The staff member can monitor a website and invite a visitor from certain webpage to chat to up-sell product or offer help. The visitors won't have to click any chat button on the webpage. What's more, the invitation won't be blocked by pop-up killer.
Client Choose Staff. Client can request help from a very staff, which is more friendly to a returned customer.
Real-time Text Chat & Optional Video Chat for Staff The java server enables instant chat.
Web-based Client 123LiveHelp flash client loads fast and end users don't need to download any plug-ins to chat with staff.
Visitors Waiting in Queue
And more!

What's new in this version:
Integrable with 123FlashChat & embeded database can be turned off.

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