Icon of program: WN Help Desk

WN Help Desk for Windows

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Used WN Help Desk for Windows?

Editors’ Review

Download.com staff
WN Help Desk is a shareware solution that streamlines help desk operations by allowing multiple technicians to collaborate on tickets and meticulously track their work and time spent.

Top Recommended Alternative

  • Pros

    • Supports multiple assignments per ticket
    • Allows multiple journal entries per ticket
    • Tracks technician work and time
    • Uses Microsoft SQL or Access database

  • Cons

    No Cons available

Icon of program: WN Help Desk

WN Help Desk for Windows

Download now

Used WN Help Desk for Windows?

Explore More

Full Specifications

GENERAL
Release
Latest update
Version
8.0.3
OPERATING SYSTEMS
Platform
Windows
Operating System
  • Windows 10
  • Windows 95
  • Windows ME
  • Windows NT
  • Windows 98
  • Windows XP
  • Windows 2000
Additional Requirements
Windows 95/98/Me/NT/2000/XP
POPULARITY
Total Downloads
4,463
Downloads Last Week
10
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Last Updated

Developer’s Description

By Wickett.NET
Add multiple assignments and journal entries per ticket, track technicians' work and time.
WN Help Desk is a shareware help desk solution with a back-end database of either Microsoft SQL or Microsoft Access. This major release add multiple assignments per ticket and multiple journal entries per ticket allowing multiple technicians to work on a single ticket and each account for the work they have done and the time they have spent working on the ticket.
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