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WinIVR Interactive Voice Response for Windows

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Editors’ Review

Download.com staff
WinIVR is a professional Interactive Voice Response software for CTI and Call Centers. It supports various devices and offers a visual editor for easy flow control and debugging.

  • Pros

    • Supports multiple devices including voice modems and IP phones.
    • Visual flow editor with drag-and-drop functionality.
    • Integrated debugger for step-by-step testing.
    • Supports multilingual speech synthesis (TTS).
    • Database access via ActiveX Data Objects (ADO).

  • Cons

    • New version adds program execution and file I/O.
    • Requires understanding of Computer Telephone Integration (CTI).
Icon of program: WinIVR Interactive Voice …

WinIVR Interactive Voice Response for Windows

Download now

Used WinIVR Interactive Voice Response for Windows?

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Full Specifications

GENERAL
Release
Latest update
Version
1.0.1
OPERATING SYSTEMS
Platform
Windows
Operating System
  • Windows 10
  • Windows XP
  • Windows 2000
Additional Requirements
Windows 2000/XP
POPULARITY
Total Downloads
16,764
Downloads Last Week
0
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Program available in other languages

Last Updated

User Reviews

3.4/5

8 User Votes

Developer’s Description

By WinCTI Software
Operate complex telephone functions and more.
This new version adds execute program, write text file and read/write initial file functions. WinIVR is a professional Interactive Voice Response software of Computer Telephone Integration (CTI) and Call Center. Basing on Microsoft TAPI3, supports a variaty of devices, such as voice modem, voice board including Dialogic, NMS and Music Telecom, and IPPhone. Using a visual editor of tree view flow, is easy to understand, operate, control and interactive, and integrating dubugger.

"Supporting Microsoft SAPI 5.1, you may use multilingual speech synthesis (or text-to-speech (TTS)). Accessing Database using ActiveX Data Object (ADO). Supporting multi-lines. Supporting most functions that are needed in IVR, including operating telephone, controlling flow, defining and operating data, and accessing database, such as getting caller ID, answering call, making call, playing wav file, recording to wav file, speaking text, receiving DTMF codes, sending DTMF codes and pausing etc. Editing and debuging flow using WinIVR Edit are easy. Needn't program, need only click button to add node, drag and drop to move node and edit node's property through dialog. Using integrated debugger, may trace and test flow step by step, and fix errors.

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