Icon of program: Web Help Desk

Web Help Desk for Windows

By SolarWindsTrial versionUser Rating

Key Details of Web Help Desk

  • Perform ticketing and asset management tasks.
  • Last updated on 2/29/2024
  • There have been 1 updates
  • Virus scan status:

    Clean (it's extremely likely that this software program is clean)

The Download Now link will direct you to a form on the developer's site that you must fill out before download.

Developer's Description

Perform ticketing and asset management tasks.
Simplify service management with unified ticketing, asset, knowledge, and change management. With an intuitive Web interface and service desk portal, Web Help Desk software delivers simplicity and automation to streamline help desk ticketing and IT asset management. Web Help Desk will allow you to benefit from:Simplified help deck ticketing and service management.IT asset management & inventory.IT change management.Knowledge management & knowledge base.Help Desk performance reporting & SLA management.Integration with SolarWinds Performance Monitoring tools.

Web Help Desk directly integrates with SolarWinds network management and server monitoring tools, enabling you to automatically convert network and server node failure, device/interface performance and configuration issues, and critical application faults directly into help desk tickets. With Web Help Desk, you can: Convert node performance issues in SolarWinds Network Performance Monitor, Server & Application Monitor, and Network Configuration Manager into service tickets. Simplify network trouble ticket resolution by receiving network and server node alerts.


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Full Specifications

GENERAL
Release
June 14, 2017
Latest update
February 29, 2024
Version
12.5.1
OPERATING SYSTEMS
Platform
Windows
Operating System
Windows 7, Windows 10, Windows Server, Windows 8
Additional Requirements
None
POPULARITY
Total Downloads
560
Downloads Last Week
0

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User Reviews

3/5

2 User Votes