Used Voicent Dashboard for Windows?


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Voicent Dashboard Analysis

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Not written by CNET Staff.

Voicent Dashboard is a trial version productivity software designed for Windows users, aimed at enhancing communication and workflow management. This application offers a centralized interface for managing various communication channels, including voice broadcasting, SMS messaging, and automated call handling. Users can efficiently organize their outreach efforts, track responses, and analyze campaign performance, making it suitable for businesses seeking to optimize their communication strategies.

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The software's user-friendly dashboard provides intuitive navigation and easy access to essential features, such as scheduling calls, sending messages, and monitoring results in real time. With its robust reporting tools, users can gain insights into their communication effectiveness, allowing for data-driven decision-making. Overall, Voicent Dashboard serves as a comprehensive tool for improving productivity and streamlining communication processes.

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Used Voicent Dashboard for Windows?


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Full Specifications

GENERAL
Release
Latest update
Version
9.1
OPERATING SYSTEMS
Platform
Windows
Operating System
  • Windows 7
  • Windows 8
  • Windows Vista
  • Windows 10
  • Windows XP
Additional Requirements
None
POPULARITY
Total Downloads
61
Downloads Last Week
1

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Developer’s Description

Enable agents to deliver superior customer experiences for your organization.
Voicent CRM Dashboard is unified agent desktop software that puts the customer at the center of all interactions - phone, text message, email, and social media. By providing customer information accurately and integrating with your business process seamlessly, Dashboard enables agents to deliver superior customer experiences for your organization. Key Features:Fully integrated with Voicent Call Center CRM, agents are able to manage customer CRM records directly in Dashboard.Full integration with Call-scripting.Embedded browser that can automatically convert phone numbers to easy, click-to-call buttons.Includes a dialpad that can transfer, hold, park, record, and play audio during calls.Includes a special window for entering call notes and a drop-down box for quickly setting call dispositions.Visually displays incoming call ACD queues.Easily schedule customer callbacks, with automatic call back reminders.Fully integrated with Voicent FlexPBX for direct outbound dialing and voicemail handling.Allows integration and customization with 3rd party CRM services and software, such as Salesforce.com, SugarCRM, ZohoCRM, and MySQL databases.

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AI Assisted Content Disclosure

Content created and reviewed by Softonic with information obtained from Voicent, using AI.

CNET's editorial team was not involved in the creation of this content. Opinions, analysis and reviews were not provided by CNET.