Used Tific Helpdesk Booster for Windows?


Editors’ Review

Download.com staff
This real-time inventory system provides helpdesk analysts with actionable computer information. An agent inventories the end-user's PC and securely reports data to a central console for remote troubleshooting.
  • Pros

    • Provides real-time PC inventory data for troubleshooting
    • Supports both remote and local system analysis
    • Securely transmits data to a remote server using HTTPS/SSL
    • Displays system information through a graphical user interface
    • The software is ad-free and full-featured
  • Cons

    • Requires separate agent and console installations
    • Requires agent software installation on each end-user PC
    • Requires a dedicated remote server for data collection
    • Release notes for version updates are unspecified

Used Tific Helpdesk Booster for Windows?


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Full Specifications

GENERAL
Release
Latest update
Version
7.0.19
OPERATING SYSTEMS
Platform
Windows
Operating System
  • Windows 10
  • Windows XP
  • Windows Vista
Additional Requirements
Windows XP/Vista
POPULARITY
Total Downloads
104
Downloads Last Week
0

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Developer’s Description

Put actionable end-user computer information to helpdesk analysts in real-time.

The Tific Helpdesk Booster release at CNET.com is an ad-free, full-featured and real-time inventory system intended for remote or local trouble-shooting of PCs. The solution comes in two separate files to be installed on separate systems. Helpdesk Booster Agent makes an inventory on the local machine, typically the end-users, and reports to a remote server in a safe manor using HTTPS/SSL. The Helpdesk Booster Console retrieves the inventory from the remote server and displays it through a GUI intended for support analysts and system administrators. Version 7.0.19 includes unspecified updates.


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