Used Verax Service Desk for Windows?
Editors’ Review
Download.com staff
Top Recommended Alternative
Pros
- Automates and streamlines incident management
- Shortens incident resolution time using knowledgebase
- Configurable escalation and notification procedures
- Monitors and reports SLA compliance
- Integrates service and support across departments
Cons
- Requires integration with other Verax applications for advanced solutions
Used Verax Service Desk for Windows?